Emirates Airlines vs Qatar Airways: Which airline is better?

Emirates AirlinesQatar Airways
49%
51%
111 votes Live Heated rivalry
Emirates Airlines

Emirates Airlines

54 votes
3.9 traveller score
Qatar Airways

Qatar Airways

57 votes
3.3 traveller score

Passenger ratings

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Emirates Airlines

Your ratings - Emirates Airlines

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Ticket pricing

Baggage allowance and pricing

Seat comfort

Customer support

Ease of compensation and refunds

Route network

Aircraft quality

Emirates AirlinesQatar Airways
2.92.6
Value
3.43.1
Legroom & seat comfort
3.22.9
Entertainment
3.32.9
Customer service
3.02.8
Food & beverage
3.53.4
Cleanliness
2.83.2
Ease of compensation & refunds

Discuss your experiences flying with these airlines with other passengers

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Discussion

I

Isla

Oct 28, 2026

My flight was canceled and no one ever answered the phone at their company. I spent days trying to contact them and received no response. I had to buy a separate plane ticket. I did not receive any notification, any alternative, any option, or any help. It was an emergency flight, costing almost €1500, plus other expenses

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M

Muhammad

Oct 28, 2026

My baggage was damaged upon arrival in Brussels with Qatar Airways. I reported the damage immediately at the airport and a Property Irregularity Report (PIR) was issued. The suitcase shell was broken near the zipper due to mishandling during loading or unloading.There were also personal items inside the suitcase including a gold ring and amber prayer beads.

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L

Leo

Oct 28, 2026

I sent many emails i called many times they keep telling that we will send notifications to the concerned team i didn’t receive anything to let u know we had an accident because of this delay at doha qatar my cousin was hospitalized and taking to hamad hospital because she had cancer i told them she cannot stay one night but the company left us one night there almost 24h of delay.

Responses

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I

Isaac

Oct 28, 2026

Upon boarding they informed me that the flight is overbooked and I will not be able to board. I had to stay at the airport the whole day to wait for this flight. I have contacted them numerous times without any finalization of the issue.

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M

Madison

Oct 28, 2026

As a result of the missed connection:, I lost a prepaid night at my accommodation in Cape Town, more than a full day of my planned vacation, which was already short and carefully scheduled. I missed out on planned activities and bookings, which were non-refundable and booked in advance.

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M

Max

Oct 28, 2026

Our flight was canceled. When I asked if they could arrange a room for us near the airport, they advised us to book it ourselves. Similarly, they expected us to handle the transportation from Munich to Frankfurt, and only then would they consider refunding us.

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L

Layla

Oct 28, 2026

Staff turnover times were insufficient and flight may need to be cancelled, other staff mentioned the flight had been diverted. This might little to no sleep for myself and dependants to arrive back at Manchester airport to check in again

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S

Scarlett

Oct 28, 2026

They kept on denying and putting the blame on emirates while myself, my one year old baby and husband suffered the long wait at Gatwick airport and we had to pay additional €660 to rebook the flight for the next day. It has been a total nightmare

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These comments are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor comments for compliance (as feasible).

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