Emirates Airlines vs Singapore Airlines: Which airline is better?
Emirates Airlines
57 votesSingapore Airlines
52 votesPassenger ratings
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Your ratings - Emirates Airlines
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Zhuo K.
Verified Reviewer · Nov 2, 2026
The airline crew kept us up to date with the issues of airplane and issues with getting another crew sent over plus an engineer. The airport was not prepared for a large plane to arrive. The flight crew managed to source 2 min noodles for us all after about 3 hours in airport. Then after about 7 hours they bought in Burgers and chips. Food was lukewarm. The crew were brilliant the whole time.
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Fan Z.
Verified Reviewer · Nov 2, 2026
checkin was closed earlier then 9.15 counter jam of people on boarding lines above no assistance and help from singapore swiss guard and the ticket company.
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Xu X.
Verified Reviewer · Nov 2, 2026
The flight I got departed the next day. So I lost a day. My connecting transfer and first day of my stay in Bali needed to bee cancelled and rebooked. Also I'm 7months pregnant. So it was really stressful to organize all the things. The flight from Singapur to Denpasar was horrible. I didn't even get water, because of the cancellation!!
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Eva J.
Verified Reviewer · Oct 28, 2026
All checked in baggage lost on return flight: 3 suitcases and 1 double stroller. Luggage arrived 1 week after we did and we had to travel 1.5 hours to the airport to collect it. ZERO CARE FROM AIRLINE. Operators were dis-empowered robots that could only re-book tickets - no empathy, apology, justification, help, upgrade or compensation offered for cancellations.
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Hannah T.
Verified Reviewer · Oct 28, 2026
I got stranded on the Airport and look like tortured to me and my family by both the airlines and in end I have to take another route to get to my destination. My 4yr old kid got so much of this.
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Benjamin P.
Verified Reviewer · Oct 28, 2026
The airline told us that we need to flight back to Barcelona and take the flight the day after at 19hrs. This cause me an extra payment of another ticket that I have in Mexico City, as I lost my flight due this 1 and half day of delay.
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Amelia W.
Verified Reviewer · Oct 28, 2026
The total cost of our holiday was £3206.00. I did not enjoy the break as planned and I was very ill after all the occurrences that happened following the flight cancellation. In addition to this on my return on the 26th of January my 2.30pm flight was delayed again and we did not take off until 3.49pm.
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Aiden S.
Verified Reviewer · Oct 28, 2026
We received an email from Emirates to say we would be flying the day after. We missed our first night stay in an all inclusive hotel in Dubai.
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