Emirates Airlines vs Singapore Airlines: Which airline is better?

Emirates AirlinesSingapore Airlines
52%
48%
109 votes Live Heated rivalry
Emirates Airlines

Emirates Airlines

57 votes
3.9 traveller score
Singapore Airlines

Singapore Airlines

52 votes
3.9 traveller score

Passenger ratings

Give your rating for each characteristic

Your opinion is important to us!

Exit
Emirates Airlines

Your ratings - Emirates Airlines

All ratings are optional

Ticket pricing

Baggage allowance and pricing

Seat comfort

Customer support

Ease of compensation and refunds

Route network

Aircraft quality

Emirates AirlinesSingapore Airlines
2.92.5
Value
3.43.1
Legroom & seat comfort
3.23.2
Entertainment
3.32.9
Customer service
3.02.7
Food & beverage
3.53.5
Cleanliness
2.83.2
Ease of compensation & refunds

Discuss your experiences flying with these airlines with other passengers

Your opinion matters.

Discussion

ZK

Zhuo K.

Verified Reviewer · Nov 2, 2026

The airline crew kept us up to date with the issues of airplane and issues with getting another crew sent over plus an engineer. The airport was not prepared for a large plane to arrive. The flight crew managed to source 2 min noodles for us all after about 3 hours in airport. Then after about 7 hours they bought in Burgers and chips. Food was lukewarm. The crew were brilliant the whole time.

Responses

No responses yet. Join the conversation.

FZ

Fan Z.

Verified Reviewer · Nov 2, 2026

checkin was closed earlier then 9.15 counter jam of people on boarding lines above no assistance and help from singapore swiss guard and the ticket company.

Responses

No responses yet. Join the conversation.

XX

Xu X.

Verified Reviewer · Nov 2, 2026

The flight I got departed the next day. So I lost a day. My connecting transfer and first day of my stay in Bali needed to bee cancelled and rebooked. Also I'm 7months pregnant. So it was really stressful to organize all the things. The flight from Singapur to Denpasar was horrible. I didn't even get water, because of the cancellation!!

Responses

No responses yet. Join the conversation.

EJ

Eva J.

Verified Reviewer · Oct 28, 2026

All checked in baggage lost on return flight: 3 suitcases and 1 double stroller. Luggage arrived 1 week after we did and we had to travel 1.5 hours to the airport to collect it. ZERO CARE FROM AIRLINE. Operators were dis-empowered robots that could only re-book tickets - no empathy, apology, justification, help, upgrade or compensation offered for cancellations.

Responses

No responses yet. Join the conversation.

HT

Hannah T.

Verified Reviewer · Oct 28, 2026

I got stranded on the Airport and look like tortured to me and my family by both the airlines and in end I have to take another route to get to my destination. My 4yr old kid got so much of this.

Responses

No responses yet. Join the conversation.

BP

Benjamin P.

Verified Reviewer · Oct 28, 2026

The airline told us that we need to flight back to Barcelona and take the flight the day after at 19hrs. This cause me an extra payment of another ticket that I have in Mexico City, as I lost my flight due this 1 and half day of delay.

Responses

No responses yet. Join the conversation.

AW

Amelia W.

Verified Reviewer · Oct 28, 2026

The total cost of our holiday was £3206.00. I did not enjoy the break as planned and I was very ill after all the occurrences that happened following the flight cancellation. In addition to this on my return on the 26th of January my 2.30pm flight was delayed again and we did not take off until 3.49pm.

Responses

No responses yet. Join the conversation.

AS

Aiden S.

Verified Reviewer · Oct 28, 2026

We received an email from Emirates to say we would be flying the day after. We missed our first night stay in an all inclusive hotel in Dubai.

Responses

No responses yet. Join the conversation.

These comments are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor comments for compliance (as feasible).

Claim up to [£520] for a delay or cancellation on Emirates Airlines or Singapore Airlines!

  • Searching…
  • No airports found
  • Searching…
  • No airports found
Check your eligibility for FREE Check in just 3 minutes No commitment necessary

AirAdvisor has been featured in:

CNNForbesUSA TodayMirror