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Singapore Airlines Reviews

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63152 passengers’ reviews

  • d1Singapore Airlines Limited Airline House, 25 Airline Road , Singapore 819829
  • d2020 7660 8988 UK +1 (833) 727-0118 US

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Singapore Airlines Consolidated Review Score

All-time Rating & Reviews

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Average Star Rating

3.92
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Total Reviews count

63152
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Review Sites Distribution

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Trustindex

4

27373 (43.3%)

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TripAdvisor

4

27172 (43%)

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Airline Quality

3.5

1645 (2.6%)

dist

Kayak

4.05

1292 (2%)

dist

TrustPilot

2.1

1016 (1.6%)

dist

Tiket2

4

1000 (1.6%)

dist

Productreview

2.3

766 (1.2%)

dist

Airlines-Inform

4

757 (1.2%)

dist

FlightReport

4.35

726 (1.1%)

dist

Yelp

3.4

325 (0.5%)

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Flight Radar

4.7

265 (0.4%)

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Airline Ratings

3.45

263 (0.4%)

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PissedConsumer

2.1

223 (0.4%)

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ConsumerAffairs

1

177 (0.3%)

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Google

3.5

78 (0.1%)

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Hellopeter

1.78

37 (0.1%)

dist

eSky.eu

4.5

32 (0.1%)

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SkyTrax Ratings

5

(%)

3.92
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63152 passengers’ reviews

Legroom & seat comfort

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In-flight entertainment (WiFi, TV, movies)

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Baggage policy & handling

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Cleanliness

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Ticket change & cancellation flexibility

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Check-in and boarding

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Customer service

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Food and beverage

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Value for money

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Ease of compensation and refunds

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Singapore Airlines Pros and Cons - AirAdvisor Verdict

Strengths
  • chAttentive cabin crew
  • chExcellent in-flight entertainment
  • chGlobal route network
Weaknesses
  • chExpensive fares
  • chSome delays
Verdict: "You get what you pay for with excellent in-flight services and a global network."

Singapore Airlines doesn’t have many shortcomings. Passengers groan about the high fare prices and occasional delays, but this is quickly balanced by the carrier’s truly exceptional cabin experience. They have a modern, state-of-the-art fleet that provides the utmost in comfort as well as vast entertainment options. Plus, as a member of the Star Alliance, passengers can enjoy global connectivity with easy connections. You might be paying more with this airline, but you’ll have a luxurious flight experience that can justify the higher fare.

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