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Singapore Airlines Limited
Airline House, 25 Airline Road , Singapore 819829
Flight left you disappointed? Let others know what happened
Website:
www.singaporeair.comPhone:
020 7660 8988 UKMailing Address
Singapore Airlines Limited Airline House, 25 Airline Road , Singapore 819829Only verified complaints
50% of complaints led to successful compensation payouts
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Singapore Airlines has a chatbot called Kris. But if the bot canβt answer your questions, simply type βlive agent,β and the system will connect you. Priority is given to KrisFlyer members, so you may need to wait a while.Social media
You can contact Singapore Airlines on Facebook and X (formally Twitter).Sending a DM to Singapore Airlines could lead to a faster response time.
Singapore Airlines Limited
Airline House, 25 Airline Road , Singapore 819829
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You can raise specific complaints with Singapore Airlines by visiting:
https://www.singaporeair.com/feedback-form/FeedbackContent
If you seek compensation for the problems you had directly from Singapore Airlines, this may take 20+ weeks.
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As well as sharing your experience with others through AirAdvisor, you can complain to Singapore Airlines directly about:
Your journey
Flight disruptions - delays, cancellations & diversions
Bookings & reservations - flights & holidays
Checking in - online or in-person
Departures - boarding & airport experience
Arrivals & connections
Baggage - delayed, lost, or damaged
Your on-board experience
General experience on board the plane - safety, cleanliness, service & more
On board food & drink
Other issues
Disability & mobility assistance
Airport lounges
Broader issues such as data protection, Covid-19 & discrimination
Be patient as reaching a resolution can take some time.
Follow up your complaint regularly to make sure it is being handled.
1. The issue you had.
2. Date and time of your flight.
3. Flight number...
4. Booking reference / flight confirmation number.
5. Receipts or documents that support your claim - such as things you had to pay for because of a disruption.
6. What you want from Singapore Airlines.
Had Issues with Flight?
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These complaints are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor complaints for compliance (as feasible).
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AirAdvisor is rated Excellent 4.6 based on 32,266 reviews
The procedure was very quick and easy on my part. Would recommend to everyone!
can be trusted. fast and as per information from Air Advisor
Very professional service. I have received compensation in less than 3 months from the submission of my claim
you did a fantastic job in getting the claim in couple of months, it is been hussle free process with your help.
The experience was very good I was not expecting for this compensation but airadvisor.com made is possible.
They handled everything amazingly and i got my refund I only had to submit the details and information They did the rest 100% would recommend
Excellent communication and service from start to finish. Will definitely recommend π― to any person who needs to use Air Advisor for a claim
Good communication, seemed it took a long time to enter all documents, and to this date still awaiting my approved reimbursement check.
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620,000+ claims
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