Jet2 vs easyJet: Which airline is better?
Jet2
44 voteseasyJet
49 votesPassenger ratings
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Your ratings - Jet2
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Your ratings - easyJet
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Value for money
Legroom & seat comfort
Customer service
Cleanliness
Ease of compensation & refunds
Food & beverage
Entertainment
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Mike
Oct 27, 2026
Were told that baggage wasn't loaded and the catering lorry was late leaving the depot. Were only given this info once on the plane.
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Douglas
Oct 27, 2026
Couldn’t sit in our seats. Flight wa a half empty but they couldn’t fill it a emergency doors something was wrong with them
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Oliver
Oct 27, 2026
Flight was initially delayed by 5 hours no reason given. Jet 2 gave a £10 pound voucher credited to boarding pass but when went to use it was told the system was down at the outlets. Stuck in Airport a total of 8 hours after being told to arrive 3 hours prior to scheduled flight
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Peter
Oct 27, 2026
They had no explanation they gave us 20 euros each to spend on food however once we checked our bags in all the food places were closing and the vouchers you could only spend in certain places so we got a Burger King but it was closing so nothing left to eat Hardley! We also missed out on work and a full day wage which is around £80!
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Harry
Oct 27, 2026
Porblems with food, baggage, crew swap
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Austin
Oct 27, 2026
We were sat on the ground on the plane for around 1 hr 30 mins before departing and they gave us a bottle of water and a packet of crisps !
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Tania
Oct 27, 2026
No coach was told to get taxi and claim back...ariived in Bristol about 5 hrs late Airline provided no care Had been up for 28hrs by the time i drove home Spent £240 on taxi Lost a days pay
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Tally
Oct 27, 2026
We were sat in wheelchairs for over 4 hours, no food no water, no information. At the wrong Gate C34-36. They got us to near the front and we managed to get onto the plane. We had had no food, no drink, just dumped by Gate C36 , No info, nothing. I needed to take meds but had no water. I was in a mess and very distressed. So distressed he could not remember where in the Gatwick parking I left the car.!!!
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