Відшкодування та компенсація Sky Express за скасування рейсу або затримку рейсу

Originally supposed to be on flight GQ343 at 13:15, was perpetually delayed and I believe ultimately cancelled as we were put on flight GQ345, which ended up departing around 22:30. We were originally supposed to connect with flight EK209 to depart for EWR at 15:20 on 3/25. The delay from GQ343 caused us to miss this connection, instead we had to spend an unplanned night in Athens and depart at 16:20 on 3/26.

Total delay was approximately 10 hours, missed connecting flight from ATH to EWR, overall travel time delayed 24 hours to arrive at EWR. Had to miss a day of work.

Ticket booked in my and my spouse’s name from Thira (Greece) to Mumbai (India) under common PNR number XXYIO (for the three Sector namely Thira Athens by Big Skyline Airlines and the other two sectors by Etihad Airways- Athens Abu Dhabi and Abu Dhabi Mumbai). At Thira airport, Big Sky Airlines official tried booking our luggage for destination till Mumbai (similar to what they did for my friends family travelling with us with similar ticket. However, they could not book the luggage till Mumbai and booked the luggage till Athens only and on being questioned, they mentioned about that there are certain mismatches with Etihad Airways because of which they can book our luggage only till Athens and advised ua to take delivery of luggage at Athens and recheck in there for Mumbai via Abu Dhabi. This was despite requesting that we have a connecting flight and the PNR is common and our friends luggage were checked in till Mumbai. By the time we got delivery of luggage at Athens airport and rushed to Etihad counter, it was 45 -50 mins to departure and they declined checkin of baggage. As a result we were treated as “No Show”. We requested the Etihad representatives immediately to consider extending it for next day, however they did not agree. Now I have to rebook my fresh flight to Mumbai from Athens and also arrange for Hotel Stay, incurring huge cost. I believe this is only because of system issues between the two airlines. I request you to kindly consider full refund of the ticket fare from Athens to Abu Dhabi and Abu Dhabi to Mumbai.

Overbooked flight and kicked off original flight at 3pm, to a flight at 6pm

Denied due to overbooked flight, when we purchased a ticket.

family of 5 (3 young children) with confirmed sky express tickets bought via lastminute.com. Arrived on time at the airport check-in. Was told that the 3 children were not on the computer system so cannot be checked in. Told to call customer services in Greece. Advised to pay an excess via their website which I did (uneccessarily), then told to wait for the system to refresh. No alternative was given except "try again tomorrow". Checkout closed and I was denied boarding. I took an alternative flight with Turkish airlines after oaying £3600. I cannot get any response from Sky express. Lastminute.com have also washed their hands off ot and told me to get my refund and compensation from Sky Express

-------------- Indeed, the flight from Paris to Athens arrived one hour late, so that the connecting flight from Athens to Larnaka left without waiting for us or warning us. While in Paris we were reassured that we would arrive on time and that the second flight would be waiting for us. Once in Athens I was surprised that the flight had left and I had to take the next one by proposal of the company. However, my pre-booked taxi was already in Larnaka airport to pick me up, so I missed it. I arrived in Larnaka around midnight by myself and had to take a taxi there to Paphos, which was difficult to convince the drivers to make the journey very late.

The flight was first moved from london Heathrow to London luton. It was supposed to depart at 3 pm on July 28 2022 but was then cancelled late in the night. The next day the airline told the passengers (after calling them several times) that the flight would depart from Luton. It was then changed to Southend airport so we had to move again to a different airport. We arrived to Athens +24 hs later than originally expected

When cheeking in we where told that we where on standby. I made it very clear that we wanted to be on the flight do to a weeding on Samos. The initial fligth was: GQ310 at 27-07-2022, booking refrence xtwgvh, schedueled to take of at 1200 and land at 1300. We were rebooked on a fligth the next day and stayed in a hotel paied på SkyExpress. The rebooking was for GQ310 at 28-07-2022 schedueled to take of at 1000 and land 1100. We landed at 1145 on the 28th.

Technicall issues at the plane from Thessaloniki caused a 3hrs delay. We arrived at Athens at 00:20 instead of 21:15 and lost the connection flight. Which was at 22:20.They booked us a flight the next day at 10:20 and arrived at Larnaka at 12:00, 12 hours delayed than our programmed time.

Technicall issues at the plane from Thessaloniki caused a 3hrs delay. We arrived at Athens at 00:20 instead of 21:15 and lost the connection flight. Which was at 22:20.They booked us a flight the next day at 10:20 and arrived at Larnaka at 12:00, 12 hours delayed than our programmed time. They booked us a hotel 1hr away from the airport and we arrived there at 3:00. We requested the bus to be there at 7:00 since the flight was fully booked and we needed to check in in order to catch the flight. Bus never arrived so we took a taxi. Overall very rude stuff from the gate to the ticket center. Never provided even a bottle of water or a small meal. We also have the taxi receipts. My father suffers from asthma and he got really tired from all this. Also we lost our sceduled activities on the next day due to this.

We were told 30 minutes before take off that our flight was cancelled due to wind. We were placed in a hotel, which was cold and uncomfortable. I also lost the money spent on my hotel for Athens and will now have to rebook a new room for another night as my first one was non refundable and will not allow a day stay rate for me. My mom who is also a passenger under my reservation has a flight from Athens to JFK at 12pm and with this delay she will be close to missing her flight. We will know more information in the morning when we fly out on at our delayed time, which is 9:15am I would like to recoup the money spent on my hotel plus an additional fees occurred for having to find a new hotel and pay for taxi fare there and back.

Flight was cancelled 4 days before departure and there was no alternative offered on the same day, even though there was another flight to the same destination later that day

No one informed us about the flight cancelation and that leads to a lost business meeting , until the very last moment

i have 5 famely pasenger but my boy have dont covide 19 test certificate so cancelled flight.so i want refund money plz.

Told several reasons. None of which seemed correct. The weather was perfect in milos and no other flights apart from milos athens and back where cancelled

Sky Express cancelled our flights 9 days before departure (5 flights in total, family of 5, Total of 417.-Euro) without offerung us a nearly ok alternativ. Saying due to Corona but in reality they probably just overbooked. They offered a refund, but they don't respond to any emails, no refund.

Flight took off and returned to Athens Airline offered rebooking but only on their own flight ..next available flight is 48 hours later Would not reprotect on another carrier

The flight was delaued for 1.5 hours after for 1.5 hours again and after that cancelled. We lost all the tickets.