Відшкодування та компенсація Delta за скасування рейсу або затримку рейсу

Flight cancelled D195 from Bcn to Atl On 8/29 due to mechanical door issue. Stayed overnight extra day for 9AM reschedule flight on 8/30 which was cancelled due to same mechanical issue and moved to 11:25 then delayed to 3:25. Ended up rebooking direct flight from Bcn to JFK at 2:35

We were told the plane was damaged (Catering hit the plane causing issues with air concealing and thus couldn't take off).

I arrived at JFK 21 hours after I was supposed to. I was originally scheduled to arrive in New York on 8/25 at 8pm, but did not arrive until 8/26 at approx 5pm. They did not cancel my flight until over an hour after we were supposed to be boarding. Therefore my travel experience was approx 36 hours. I suffer from anxiety and this caused a great deal of distress for me as I was traveling alone in a country where I do not speak the language.

We had to spend 1 additional day in London and pay for hotel, food and transportation for 3 passengers in total.

When refueling the airplane for our departure, they broke the fuel bladder so the airplane was leaking fuel. The kept promising correction of this broken aircraft every 45-60 minutes. They finally cancelled the flight 7 hours AFTER scheduled departure. We had to arrange our own alternative flight and connecting flight as airline refused to help onsite or automatically re-assign us to another flight.

Sono arrivato tardi da Atlanta e ho perso la coincidenza per Tirana, dovevo arrivare alle 11 a Tirana il 22 agosto, dopo aver perso la coincidenza gli agenti mi hanno comprato nuovi biglietti ma arriverò il 23 agosto alle 00:30 del mattino,

July 14, 2023 We were scheduled, boarded, and was sitting on the tarmac ready to leave when they announced mechanical failures in the hydrolics. We then waited a few hours when they canceled the flight. July 15th, 2023 The next day the flight was scheduled to leave in the morning but then delayed to the evening where we were told the flight was cancelled again by the pilots when boarding time came about. July 16th, 2023 My daughter and I arrived in our final destination July 16th, 2023. Two days past the intended arrival date. How did the incident inconvenience you? Besides spending 2 full days in the airport with a 4 year old, I was returning to spend time with significant other on her Birthday. I missed her Birthday party that I had planned.

We were notofied at approx 1am sunday 8-13-23 that our delta flight 165 was canceled. It was supposed to depart at 2:35 PM from AMS.

Flight from ATL left an hour late at 11PM instead of 10PM. The flight landed after 1PM and my connection left on time at 1:50PM. Given the distance between terminals and security I was unable to make it prior to cabin closing on the connection.

We were notified of the flight time change less than 7 hours prior to departure.

Flight was meant to leave at 8.35 on the 13th of August 2023 (Flight DL 071). Flight was cancelled at the last minute due to a lightening strike damaging the aircraft Flight controls. KLM are booking us into a hotel for the night and still awaiting details for new flight being offered.

We boarded our flight to JFK from Athens and taxied out on the runway. After 45 minutes we returned to the gate and waited 90 mins. Were then told the flight was canceled due to mechanical issues and we were rebooked to fly tomorrow 23 hours after original flight.

flight 2 hours late arriving in Rome from NYC (per agent, not due to weather), Then Flight Attendant was careless and dropped a wine bottle on her arm with large bruise Then waited for medical to come and clear her. Then missed our flight window (departed 4 hours and 28 minutes late). Arrived in ATL after all connecting flights departed so had to stay the night to catch a flight the next morning

I was supposed to have gotten home in Seattle the night of Wednesday August 9th. On August 9th, I arrived at the airport in Madrid for a 10:45am flight to New York. It was supposed to land in New York around 1:00pm so I could make my 4:50pm departure to Seattle. However once at the Madrid airport, we received two notifications of two delays before receiving a notification that the flight was cancelled. They immediately automatically rebooked me on a flight out of Madrid to New York the next day Thursday August 10th at 2:00pm. I had to chat with Delta support to rebook my Seattle flight from New York since I was not going to make it due to the cancellation. My Seattle flight home from New York was rebooked by Delta for a departure of 7:30pm Thursday. Delta gave us a night at a hotel, complementary breakfast & dinner, with free shuttle service to/from the airport, and a $15 meal voucher to use at the airport the next day, drinks were not included in the voucher. Delta did not give a reason as to why there were delays or a cancellation. On Thursday August 10th, in the morning we received a notification that the flight was already delayed 1 hour for a departure of 3pm. I would still make it for my Seattle departure with that time. After arriving at the Madrid airport and checking in for the flight, we had about 3 hours to go before receiving yet another notification that the flight had been delayed an additional two hours, now departing Madrid at 5pm. That departure time would absolutely make me miss my Seattle flight so again I had to chat with Delta customer support and have them rebook my Seattle flight as we were going to land in New York at 8:00pm, past the time that the flight to Seattle would’ve been gone. Unfortunately there were no other flights to Seattle out of JFK that day (Thursday) so they rebooked me for Friday August 11th at 6:45am, arriving at 9:45am. I had so much trouble getting through to someone at Delta to call and ask about a hotel voucher that I ended up booking my own hotel room near the JFK airport. ($430 for one night + a $30 taxi ride to the hotel from the airport) Fortunately the airplane did take off at 5pm on Thursday and once we were onboard the aircraft, the pilot let us know that there was something wrong with the fuel tank on Wednesday and they needed to order parts for it that were coming from Atlanta so that is why they kept having to delay and eventually cancel the flight on Wednesday and delay again the next day. Thankfully they got it fixed in time and we safely made it to New York and I made it home to Seattle two days later but what an inconvenience. I was supposed to pick up my dog from his boarding place Thursday morning, thankfully they let him stay one extra day due to Delta’s flight issues and I was able to pick him up Friday morning once I arrived home.

Delta refuses to give me EU261 after my flight was delayed by more than 10 hours. I was supposed to arrive at 12:55 pm, instead it was 10:30-11 pm!! I was given a $15 voucher for food which barely covered anything so I spent additional on lunch and dinner. I rented an airport hotel for a few hours which was an additional cost. Due to the late arrival, family wasn’t able to pick me up and I paid for a taxi. The flight kept getting delayed and no one would tell us. I believe I was bumped off my original flight due to being overbooked. Disappointed with delta. I spent 80 euros, additional 50 euros on food.

Delta refuses to give me EU261 after my flight was delayed by more than 10 hours. I was supposed to arrive at 12:55 pm, instead it was 10:30-11 pm!! I was given a $15 voucher for food which barely covered anything so I spent additional on lunch and dinner. I rented an airport hotel for a few hours which was an additional cost. Due to the late arrival, family wasn’t able to pick me up and I paid for a taxi. The flight kept getting delayed and no one would tell us. I believe I was bumped off my original flight due to being overbooked. Disappointed with delta. I spent 80 euros, additional 50 euros on food.

We were told there was a delay of the aircraft arrival from an incoming flight, then some of the people who checked into the flight didn't board aircraft and we had to wait for their luggage to be removed. We were supposed to arrive at: 5:55pm We actually arrived at: 9:58pm Delta provided 2 (1 for each me and my husband) 15 euro vouchers for food in terminal. We had to pay an extra day for the care of our pets ($140) since we would not be home in time, also arriving home so late. We sat in the airport for hours.

Delta Flight 139 on Aug 7, 2023-delayed more than 3 hours causing us to miss our connecting flight home to Kansas City. Customer Service in CDG told us they could not help us with rescheduling and we would need to go to customer service in Minneapolis for rescheduling our flight from MSP to MCI. We arrived in MSP with 40 min to make our connecting flight as it was also delayed. Upon arrival we talked with an agent to ask if they would contact the gate and let them know we were coming. TSA did not have PreTSA line open and only one lane for everyone to go through delaying us even more. We ran to the gate only to find the gate closed, but the plane still at the gate. We were not allowed to board and had to proceed to customer service. We waited in a 2 hour line to proceed with rescheduling our flight home only to be redirected to a new customer service line due to the agents work schedule was done for the evening. We proceeded to the next customer service location to find a long line of passengers awaiting assistance. It is now 12:30am and we had been traveling for many hours. (Began in Porto, Portugal at 9:15am). I managed to finally get a Delta agent from their online chat after waiting in queue for a very long time. She was finally able to reschedule us the following day (Aug 8, 2023) on a 12:54pm flight to MCI. We reserved a hotel room and transportation to the hotel without assistance from Delta. Delta provided NO assistance in rescheduling and was extremely short handed in assisting passengers in need. We purchased our own hotel, transportation and food with no help from Delta.

Delta Flight 93 BER-> JFK on June 10, 2023 After takeoff, flight was rerouted to Amsterdam because of an engine de-icing issue. A groundcrew in Amsterdam attempted repairs, but was unable to remedy the problem in enough time for the flight crew to complete the flight within their allotted shift. The flight was cancelled. Inside the terminal, we were told we had been booked on a new flight for the next morning; Delta DL 9893 AMS-> JFK. Transportation was provided to a hotel, and our baggage stayed on the plane. We were assigned to a 5:30am shuttle from the hotel the next morning, June 11th, and our flight departed at 8:15am. I had booked a job on 11th, since our original itinerary allowed me a good night of sleep at home. However, with the delay, I had to leave from JFK straight to my jobsite. By the time the job was over, I had been awake for 24 hrs, was exhausted, and performing quite poorly. This caused quite a bit of personal discomfort and embarrassment, and I believe cost me a professional opportunity

Arrived 18 hours late. We were due to arrive in Tammpa at 10: 47 pm on August 10th. We arrived at 4:55 pm the next day. We missed an important social engagement.

Something was wrong with the airplane, so they had to wait to another one. Our flight from Amsterdam was delayed approximately 5 hours, so we missed our connection in MSP and spent the night there. We didn’t get to Orlando until the next afternoon.

My ex wife was taking my son to airport and I received email that its delayed 5 hours,she had to stay in airport and wait loosing her day at work too untill my son departs.

We were not notified of flight delay until shortly before we were scheduled to leave for airport. I spent several hours text messaging with the airline - I was not able to call them because of European phone systems. I was eventually able to get seats on the flight the next day. Because of this delay we had expenses of food and lodging for an additional day of our trip. My husband had to miss an extra day of work - he is a self-employed dentist and a missed day means thousands of dollars in missed revenue.

At first a 3 hour delay than a flight cancellation Given a bus voucher and hotel voucher however bus was not till 22:00 hours from 5:30 departure time and hotel was 37 minutes away from hotel. I had to look for a better alternative I found a taxi $20 euros to take me to airport hotel $196 euros over night stay to come back to the airport at 5 am

I am missing a whole day of my trip. I am missing my son’s wedding welcome party. I was supposed to land 6/30 at 10:14 a.m but now with additional stop, I arrive at 10:25 pm. Ii was are aware of change in itinerary at time of check in austin. Delta sent me a $400 credit. I should be compensated $2000 for my lost day of trip and also missing this very important event.

Flight was delayed for 4 hrs due to bird strike and then cancelled. After the 4hrs delay Delta announced the flight was then cancelled due to no staff available to operate the flight as their time had ran out. As a result of this we had to change our flight and we got booked onto a different carrier which left us arriving in the NYC 6 hrs late which ruined our trip as we were only in NYC for 3 nights

SLC Air France required refueling at Detroit with 2 hour delay, missing connecting flight from CDG to FCO.

We found out on the last day of our honeymoon that our flight home the next day was cancelled. We got this notification from the airline via email. The airline rebooked us on a new flight leaving the day after our originally scheduled flight. Our hotel couldn’t accommodate another night so we needed to book a new hotel and deal with the additional costs for lodging, travel, food, etc. Because the flight home was a day later, we needed to negotiate with both our dog sitter and our travel accommodations from our destination airport to our home. While the airline rebooked us on another flight, it was an entire day later (Sunday) offering no options for flights home on our originally scheduled day (Saturday).

They cancelled our flight hours notice, put us on a flight from FRANKFURT to JFk..... WE WERE IN MADRID SPAIN, NOT GERMANY

we were delayed at Paris airport for more than 8 hours, and then it was announced the flight to Budapest was cancelled. The next flight was to be in 2 days but we complained and they came up with a flight leaving the next day. So we spent the night in Paris and took the flight to Budapest the next day.

My flight from Atlanta to Amsterdam was delayed, which caused me to miss my connection to BLQ. I did run to pass port control and then to my gate. The flight had not left but i was told the gate was closed. I was rebooked on the the same flight to BLQ for the next day. I had a meeting to attend so I flew to Florence as an alternative. It was a total of over 8 hours for this alternate flight to Florence. We had to find a new hotel in Florence, rebook my hotel in Reggio, and cancel my rental car and take a taxi to my Florence hotel and thank fully the next day I could get work colleagues to pick me up and take me to Reggio my final destination.

Flight was cancelled due to a mechanical issue on the airplane that couldn't be fixed in time. Delta flight D0205, originally scheduled for 9/13/22 from Stockholm Arlanda airport at 11:30 am to JFK arriving at 2:10pm. We were told the flight was cancelled a few hours after the plane was supposed to depart. My husband (James) and I (Peggy) were rebooked for the next day (same time and flight #) and that plane did get us to JFK. Delta said they would pay for our hotel, transportation and food for the one day in Stockholm (I have not asked for reimbursement yet) and gave us 17,500 Skymiles. We missed our only time allotted to be in NYC. I feel Delta owes us more that this to compensate for the disruption.

I want my full refund back because that was unacceptable to stay those hours in the plane