EU261 Compensation under Regulation 261/2004
What is EU Regulation 261/2004? Regulation 261/2004 is a set of rules that protects air passenger rights. It went into practice on February 17, 2005...
EU261 Compensation under Regulation 261/2004
UK 261 Compensation
Key takeaways for US passengers US passengers can claim UK261 on eligible flights to or from the UK Compensation starts at 3+ hours late at...
UK 261 Compensation
US Air Passenger Rights
U.S. air travel is governed by federal rules set by the Department of Transportation (DOT), along with each airline’s contract of carriage. When you fly...
US Air Passenger Rights
Montreal Convention
If something goes wrong with your luggage on an international flight, you’ll be relieved to know that you have passenger rights protections under the rules...
Montreal Convention
Warsaw Convention: Passenger Rights for Baggage Compensation
For most US travelers, the Warsaw Convention won’t apply to their flight, but this older, international treaty still plays a role in certain international travel...
Warsaw Convention: Passenger Rights for Baggage Compensation
Bumped Flight Compensation
What Does It Mean to Be Bumped To start, it’s important to understand what we mean by a ‘bumped flight’. Basically, it means you’ve been...
Bumped Flight Compensation
Missed Connection Compensation
What Counts as a Missed Connecting Flight A missed connection happens when a flight delay, cancellation, or operational problem causes you to miss your next...
Missed Connection Compensation
Ticket Refunds for Flight Cancellation
The U.S. Department of Transportation (DOT) regulations state that airlines should refund you if your flight was affected by any of the following situations: When...
Ticket Refunds for Flight Cancellation
Diverted Flight Compensation
What It Means When Your Plane is Diverted A flight diversion happens when your plane has to land somewhere other than the intended destination airport....
Diverted Flight Compensation
Flight Downgrade Compensation
What is an Involuntary Downgrade? An involuntary downgrade is a situation where the airline reassigns a higher class seat to a lower one. Downgraded passengers...
Flight Downgrade Compensation
Delayed, Lost or Damaged Baggage Compensation in Europe
Baggage problems are always frustrating, but the good news is that you’re covered by EU Law that has comprehensive regulations safeguarding air passengers. In October...
Delayed, Lost or Damaged Baggage Compensation in Europe
Baggage Insurance for US Air Passengers
You can get up to $4,700 in airline compensation, so should you get baggage insurance too? Delayed, damaged, or lost baggage - these are the...
Baggage Insurance for US Air Passengers
Mishandled Wheelchairs and Mobility Aids
Being an air passenger is stressful enough at the best of times, but when your checked baggage is lost or damaged, it can feel like...
Mishandled Wheelchairs and Mobility Aids
