No. In the US, airlines do not have to provide cash compensation to passengers affected by a strike, even an airline strike.

Yes. Even if your flight was part of a vacation package, you still have the same refund rights under the U.S. Department of Transportation rules. If the airline cancels your flight or makes a significant schedule change and you choose not to travel, the airline must refund the airfare portion of your package, as well as any paid extras like baggage fees or seat selection.

It depends on where you travel. If you depart from the US on an airline based in the UK, Europe, or Canada, you will be protected by the laws of those countries. However, if you depart the US with a US-based airline, you will be covered by Department of Transportation rules.

If your flight was cancelled or delayed, you will not get compensation as this is not required by law. However, you can still make a reimbursement claim if you had to make any out-of-pocket purchases as a result of the flight disruption.

Compensation from airlines in the US is only required for baggage mishandling and denied boarding caused by overbooking a flight.

These situations are known as codeshare flights, and you would file a claim with the airline that operated your flight.

Our fee is 30% of the compensation collected. It’s deducted from the money that the airline has paid. This means we only get paid if you get compensated. We deduct our fee when transferring money to you. Read more about our fees.

No, you don’t pay AirAdvisor anything. We provide our services under the "No-Win, No-Fee" rule. When we collect compensation from the airline, we transfer it to you, deducting our commission. If we do not succeed, you don’t have to pay us anything.

We guarantee success: Either we win compensation for you, or our service is completely free. Our service fee is 14.3% less expensive than other similar providers. In fact, the average family can save up to roughly $160 when using AirAdvisor. Here’s a comparison with other providers.

Also, if there are court fees, state duty, notary fees, etc., then AirAdvisor will pay all expenses at no cost to you. Plus, we’re insured up to $1 million. Not only that, but we are the only company that offers a ‘grace period’.

Airlines intentionally make it very difficult for passengers to claim compensation. That is why only 2-4% of people submit a claim. Plus, if the airline is based in a different country we can navigate the issues with foreign languages and courts. We also have licensed attorneys in various countries across Europe. So, if your case needs to be escalated, we can handle it for you to ensure you get the full amount that you deserve.

It depends. If you had a flight disruption on an international flight and your case qualifies for compensation, it usually takes up to 6 weeks, but 72% of early submissions are paid faster. If you do not receive feedback from the airline or the airline rejects your complaint, then the process could take up to a year.

You’ll need:

• Your e-ticket or booking confirmation
• A signed authorization form (if we handle your claim)
• A copy of your ID to verify your signature
• Proof of the disruption (airline email, app screenshot, gate notice or rebooking message)
• Receipts for any extra expenses you want reimbursed (meals, hotel, transport, replacement items, etc.)
• For baggage issues: your baggage claim report, photos (if damaged) and receipts for replacement items.

We sure are, and we have over 28,041 reviews to prove it! We started back in 2017, and since then, we have filed over 350,000 claims and helped our clients get more than $60 MILLION in compensation payouts!

AirAdvisor is also a trusted source and featured in major media publications including the New York Times, Forbes, USA Today, The Sun, The Daily Mirror, and many others.