With other companies
- Compensation Amount€2400.00
- Passenger extra costs€600.00
- Success Fee + VAT€1050.00
- Taxes€0.00
Payout to Customer€1950.00
Choose your claim type to see how our fee is calculated:
AirAdvisor Fees
We provide our services under the “No-Win-No-Fee” rule. You do not need to pay anything to AirAdvisor. When we collect compensation from the airline we transfer it to you deducting our commission.
Ticket refunds and baggage claims are handled on a No Win, No Fee basis, so if we don’t recover anything, you pay nothing. When we win, our fee is 40% of the amount we recover for you. On smaller claims under €225, a flat minimum fee of €90 applies instead of the 40%. Either way, our fee is never more than the amount we recover for you.
Wise choice: 14.3% cheaper serviceTrusted by 830,000 clients- No Win, No Fee
Our success fee is 30% of the sum collected at the pre-trial stage, including VAT. If your case requires legal action with external lawyers, the fee is 50%. See the breakdown on the right for all compensation amounts and what you’d receive.
Have a refund or baggage claim? Switch to the Reimbursement & Baggage tab above to see the fee structure for these services.
For reimbursement and baggage claims, our success fee is 40% (incl. VAT) of what the airline pays back. On small claims under €225, a flat €90 fee applies instead. We only take our fee from the money we recover, so you never pay out of your own pocket. The worst case is that you get €0, but you’ll never owe us anything.
If your case requires legal action with external lawyers, the success fee is 50%.
AirAdvisor's Fee (Includes Taxes + VAT)
Your Compensation
€ 420
Compensation Sum
€ 600
30%
70%
AirAdvisor's Fee (Includes Taxes + VAT)
Your Compensation
€ 280Compensation Sum
€ 400
30%
70%
AirAdvisor's Fee (Includes Taxes + VAT)
Your Compensation
€ 210Compensation Sum
€ 300
30%
70%
AirAdvisor's Fee (Includes Taxes + VAT)
Your Compensation
€ 175Compensation Sum
€ 250
30%
70%
AirAdvisor's Fee (Includes Taxes + VAT)
Your Compensation
€ 140Compensation Sum
€ 200
30%
70%
AirAdvisor's Fee (Includes Taxes + VAT)
Your Compensation
€ 87.5Compensation Sum
€ 125
30%
70%
AirAdvisor's Fee (Includes Taxes + VAT)
You receive
€ 360Airline payout
€ 600
40%
60%
AirAdvisor's Fee (Includes Taxes + VAT)
You receive
€ 240Airline payout
€ 400
40%
60%
AirAdvisor's Fee (Includes Taxes + VAT)
You receive
€ 180Airline payout
€ 300
40%
60%
AirAdvisor's Fee (Includes Taxes + VAT)
You receive
€ 150Airline payout
€ 250
40%
60%
AirAdvisor's Fee (Includes Taxes + VAT)
You receive
€ 110Airline payout
€ 200
Min fee
55%
AirAdvisor's Fee (Includes Taxes + VAT)
You receive
€ 35Airline payout
€ 125
Min fee
28%
Select compensation sum options
Select compensation sum options
AirAdvisor Guarantee of Success
We provide a guarantee of success: either we get your compensation for you or our service is completely free.
Trusted by 830,000 clients
9+ years of experience
98% success rate
No financial risks
Worldwide coverage
AirAdvisor saves up to $155(€150)
for an average family
Description
With AirAdvisor
- Compensation Amount€2400.00
- Passenger extra costs€600.00
- Success Fee + VAT€900.00
- Other taxes€0.00
Payout to Customer€2100.00
Refunds and baggage
How much will you receive?
Slide to estimate the refund amount the airline owes you — we’ll show you exactly what you’d get.
Refund amount
€1000
- Airline payout
- AirAdvisor fee (40%)Minimum fee
You receive
Legal costs
If during a collection process it is necessary to pay a court fee, state duty, notary fees etc., then AirAdvisor will pay all such expenses at its cost.
In case the assignment of claim, the power-of-attorney or any other document must be submitted to the airline, civil aviation authority or court as an original document, Member agrees to sign and send the relevant document to the address designated by us without delay and at his/her own costs.
Foreign currency exchange rate
Usually, airlines pay compensation in EUR. By default, AirAdvisor transfers compensation to you in EUR. If you ask for a payment being made in another currency, then we will try to satisfy your request. In this case, we agree that the foreign currency exchange rate and accompanying payments are calculated in accordance with terms and tariffs of AirAdvisor’s bank or payment system.
Bank commission
A client bears expenses pertinent to paying out collected compensation by AirAdvisor to its clients. AirAdvisor always tries to choose a method of payment that involves the smallest bank commissions and other costs among those AirAdvisor is aware of. All extra expenses and costs that arise due to the client’s request to execute payments in cash, transfer compensation to another bank account, transfer via a certain payment method etc. are born by the client. Also, all additional accruals and commissions from the client’s side (e.g. client’s bank commissions) are to be paid solely by the client.
AirAdvisor transfers compensation within the time specified for standard payments. If a client requests an urgent payment then we will try to satisfy such a request, however, costs of urgency are born by the client.
Some banks may require payment of an EUR 30 transfer duty that is born by a client.
Fees for B2B clients
If AirAdvisor and its corporate client (B2B) conclude a contract for collection of compensation and such a contract provides for other terms than specified herein, the terms of such a contract shall prevail.
Our Pricing: Fair, Simple, Risk-Free
We put passengers first. That's why we operate on a no-win, no-fee basis to give you the justice you deserve without the stress, risk, or exorbitant fees.
We only get paid if you do
- AirAdvisor takes a 30% success fee for claims resolved without having to go to court
- You only pay if we win. For reimbursement and baggage claims resolved without going to court, our fee is 40% of what we recover.
- VAT is included in the fee, so there are no additional or hidden costs
- We have a risk-free guarantee. If you don’t get compensated by the airline, the service is completely free.
More affordable & efficient than other services
Based on our pricing comparison research, our claim service is at least 14.3% less expensive than our competition. This means that a family can save around £130 / €150 per claim**.
Understanding our fee structure
Transparency is everything, and it’s important that you understand how our fee structure works in practice. So, below are a few scenarios based on EU261 compensation and how much you’ll actually take home once the 30% success fee (including VAT) is applied.
To illustrate how the fee structure works in practice, here are a few EU261 compensation scenarios to show you how much you’ll actually take home once the 30% success fee (including VAT) is applied.
GBP
| Airline Compensation | AirAdvisor’s Fee (30%) | Your Compensation Total |
|---|---|---|
| £520 | £156 | £364 |
| £420 | £126 | £294 |
| £350 | £105 | £245 |
| £260 | £78 | £182 |
| £220 | £66 | £154 |
EUR
| Airline Compensation | AirAdvisor’s Fee (30%) | Your Compensation Total |
|---|---|---|
| €600 | €180 | €420 |
| €500 | €150 | €350 |
| €400 | €120 | €280 |
| €300 | €90 | €210 |
| €250 | €75 | €175 |
Have a refund or baggage claim? Switch to the Reimbursement & Baggage tab above to see the fee structure for these services.
Transparency matters to us, so here is exactly how our fees work in practice. Use the claim-type switcher at the top of the page to see worked examples for each kind of claim.
For reimbursement and baggage claims, our fee is 40% of what the airline pays back. On small claims, where 40% would add up to less than our minimum, we charge a flat minimum service fee instead, so the claim is still worth pursuing. We also never charge more than the airline pays you, so you are never out of pocket.
Minimum service fee by currency
| Currency | Minimum fee | Applies to payouts under |
|---|---|---|
| EUR | €90 | €225 |
| GBP | £80 | £200 |
| USD | $100 | $250 |
| AUD | A$140 | A$350 |
| CAD | C$140 | C$350 |
How our fee works in practice (EUR)
| Airline payout | Our fee | You receive |
|---|---|---|
| €600 | €240 (40%) | €360 |
| €400 | €160 (40%) | €240 |
| €300 | €120 (40%) | €180 |
| €200 | €90 minimum feeAirlines sometimes pay less than the full claim amount. If the airline's payout is less than 225 EUR, the 90 EUR minimum fee applies – still deducted from what the airline pays, not from your own pocket. | €110 |
| €80 | €80 | €0.00 |
The last two rows show what happens on smaller claims. If the payout is below €225, our minimum fee applies instead of 40%. If the payout is below the minimum fee, we charge only what the airline paid — not the full minimum.
How our fees compare to the competition
If you have a family of 4 and your claim is £520 / €600 per person plus £520 / €600 in additional costs, your total compensation amount will be £2,600 / €3,000. Other services charge higher service fees, but with AirAdvisor, you can save up to £130 / €150** per family.
Additional benefits of choosing AirAdvisor
We believe in fairness and a passenger-first approach. That’s why we offer these extra perks as part of our service.
- A 14-Day Cooling-Off Period: In keeping with EU consumer laws, you can cancel the service within 14 days of filing a claim.
- Help with Additional Expenses: If you spend extra money on essentials as a result of your flight disruption, like meals, hotel lodging, alternative flight etc. we’ll help you recover these expenses whenever it’s legally possible to do so.
- Zero Hidden Fees: We do everything possible to help you understand our fee structure from the start. So, no hidden or surprise fees - ever.
AirAdvisor’s Cost Coverage Guarantee
When we say risk-free, we mean it. In fact, we absorb all the associated costs related to your case, regardless of whether it ends up in court, including:
- Court costs and state duties
- Official document preparation, processing, and notary fees
- Lawyer fees, if necessary
- Bailiffs fees for enforcement of the court decision(s), in case an airline fails to pay after court decision is obtained.
- Personal data protection insurance up to $1 million USD
- Cyber insurance so your documents and data are protected
**Savings based on AirAdvisor’s internal 2025 pricing analysis, which compared standard success fee rates and average customer payouts across major EU-based airline claim services. Actual savings may vary depending on individual claim circumstances.
**This figure is based on a family of 4 where each can claim €600 per person and a total of €600 of extra expenses combined.
People choose us!
Claim it yourself
Stressful and complicated
May cause tensions with the airline with an unknown outcome.Time consuming
Might take from 2 to 10 months to get the payout.Complex
Airlines often manipulate the law to avoid payouts.Risky
Risky if you have to go to court because you’ll be liable for legal costs.Advance on cost
You will have to prepay court costs should you need to collect compensation from the airline in court.
AirAdvisor
No stress
Our professional team does all the work for you, so you can benefit from our 98% success rate.Quick and Easy
It only takes 5 minutes to submit a claim.Trusted Experts
Over 9 years of proven Industry experience.Risk-free
We assume all the risks and costs. AirAdvisor liability is insured up to US $1 million.Guarantee of success
We either successfully get airline compensation for you, or service is absolutely free. No Win, No Fee.
Lawyer
Stressful and complicated
May cause tensions with the airline with an unknown outcome.Time consuming
Might take from 2 to 10 months to get the payout.Complex
Airlines often manipulate the law to avoid payouts.Risky
Risky if you have to go to court because you’ll be liable for legal costs.Advance on cost
You will have to prepay court costs should you need to collect compensation from the airline in court.
How to get your compensation
- 1
You enter your flight details
- 2
We enforce your claim
- 3
You get your compensation
We helped 830,000
passengers before you
AirAdvisor is rated Excellent 4.5/5 based on 28,875 reviews from Reviews.io
Your privacy is protected — insured for $1M
We secure your personal data with insurance from Hiscox. Cyber protection included up to $250,000.
Encrypted end to end
Monitored 24/7
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