Získejte odškodnění od British Airways

Flight was cancelled whilst we were boarding our flight from New York to London Heathrow. The weather had cancelled all the flights so when we landed we had to get a hire car and pay over £300

Flight was cancelled as we were boarding our first flight in New York. When we landed in London Heathrow there where no flights because of the weather so had to get a hire car at a cost of £359 to get home

Original flight from Bahrain scheduled for Sunday 15th November. BA notified me us on the 6th November that our flight on the 15th had been cancelled due to operational reasons? The only flight offered to us was for the 10 November. All other flights had been cancelled. Our connecting flight no. BAXXXX at 07.55 had also been cancelled and we had been rebooked on to flight no. BAXXXX departing at 13.50 meaning that we had a 7 hour layover in London and arrived in Edinburgh 7 hours later than expected but 5 days earlier than expected. No vouchers were offered for refreshment during the enforced layover. We had booked club travel but limited club facilities were available on the flight to Bahrain and no facilities were available on the return journey. As a result of the flight cancellations we also lost 5 days of our holiday.

bird strike to the plane when landing

I was proposed an alternative flight on following day when I called the customer service. After two hours they booked me on the second flight they cancelled it. I spoke again with the call center and they booked me on a third flight on 13 March, served by Vueling, but at 5am when I got at the airport I saw on the board that was also cancelled, without any warning. I had to by there a ticket with Alitalia of €185 and wait 8h at the airport before my flight. I’ve made a claim to BA and after three months I still didn’t received anything. I’ve sent loads of emails and they always replied that they are extremely busy with the refunds but they escalate my case. It’s obviously a lie since I know that a couple I’ve met that day has received the refund at least two months ago. I was extremely upset and I accused them of being racist as I’m originally from Italy and they were not being fair on me even thought I’ve been flying with them from the 6 to 8 times per year in the last 6 years. After my last email they didn’t reply anymore.