Kompenzace a refundace za United zmeškané nebo zrušené lety

Flight cancelled due to weather. Put on flight 2 days later. Did not assist finding hotel. Did not assist finding luggage. Did not assist paying hotel, food and drinks. Had to buy toiletry and essentials as luggage stayed in transit.

Shortly before boarding was to begin on Flight TK34, I asked a Turkish Airlines employee at the gate a question about seating, at which time I was informed that Istanbul would not be flying to Athens until after October 12. Not only was I told the flight would be cancelled, but that I would need to hurry to the lower level to have my husband's and my luggage pulled from the plane. I was given a Turkish Airlines number to call about booking a different flight. They helped me book a new ticket, but they did not offer to pay for it, rather I was required to pay an additional 3,500 Euros. Once finally arriving in Athens, nothing of our four checked bags had arrived. Nobody could tell us where they were, nor were we offered compensation for the purchase of essential items, even after we finally received them over a week later.

I canceled the flight, because corona virus

My first flight got delayed and stopped somewhere in Canada, which caused significantly late arrival to my connection airport, Washington Dulles. Then at the immigration, they have treated the passengers very slowly that caused me have missed my connection to Boston Logan. I went then to the United customer service desk, where they have transferred me to the other Washington airport called Reagen, where I should have caught another flight (I don't remember its details) that got canceled (it was to Newark and then the connection to Boston to arrive there still that evening). Agents at Reagen airport refused to put me in a hotel or provide me anything by saying I don't belong to them, but to Dulles airport - on my own cost I went there back and United provided me nothing, causing a night staying at the airport. The next morning when the airport staff started to work, I checked in to a rebooked connected flight and finally arrived to Boston.

This is complaint for a delay flight for more tha 5 hours ( Regulation CE 261/2004 ) . Ticket 016XXXX9 and 016XXXX000 . Our flight UA 56 on July 23 2019 was scheduled to arrive at 11.05 and finally arrived at 16.05. We were supposed to depart at 09.45 and was still on the ground until 14.59 the pictures sent are proof . The reason of the delay is regarding a food cart in the back of the aircraft. We would like to request a compensation based on the European regulation 261/2004 of Febuary 2004 in case of a cancellation, delay or boarding denial travelling from European Union Countries.

The flight was canceled becouse problems wit the landing system of the UA21 Airplane

EWR-FRA flight was delayed by 1 hr 29 min, arriving after FRA-EDI connection had departed. Rebooked for FRA-EDI flight the following day (24 hours later).

was there several hours early, line to check-in was hours long so I was going to miss my flight so denied check in and was rebooked on United flight

Lufthansa made me miss my international flights, delaying my travel by 48 hours and misplaced my luggage. The flight from Madrid to Frankfurt was delayed more than the 15 minutes we were, resulting in missing my connecting flight from Frankfurt to Washington DC. When I approached the Lufthansa customer service they gave me another flight plan going through Amsterdam and Mexico City for the 23rd. I was told my luggage would be transferred to my new itinerary. I had to spend the night in Frankfurt causing a 24 hour delay from my original scheduled arrival. On the day of my replacement flight I decided to go about 5 hours earlier to the airport since I was not able to do check in or seat selections through websites, apps and call centers for both KLM and Aeromexico. Once in the counter, the KLM representative told me I would have to pay for four bags since there were 4 baggage tags, in my anxiety I wasn’t able to notice and explain that there are two tags per bag and that my original flight included them in the fare of the ticket. After going through a lot of stress and anxiety, the representative just asked me to step aside as I was crying. I had to go to the other terminal in Frankfurt Airport and I was over and hour and half with Lufthansa representatives, hey spoke with The KLM representative and asked him if he had checked the numbers and he admitted he hadn’t. Later the Lufthansa representatives called the baggage area to transfer my bags, there where 2-3 agents seeing my case. I went back to my departing terminal, made the check in and Trusted my bags would travel with me. I was later denied boarding in the aeromexico flight to Managua and had to purchase a who new ticket with Avianca. Mexico-El Salvador-Managua. I made it to Nicaragua more than 24 hours after scheduled time with no luggage and completely humiliated and the airport in Amsterdam. The worst travel experience in my life, and I have been blessed with being able yo travel throughout my life.

Got all the way to the gate to board and they told all business class members in rows 1-11 that they couldn’t get the front airplane door to function. Therefore, no one was allowed to board for rows 1-11 and the plane would fly with those seats empty. The best alternative they could offer was a flight on a different airline, 5 hours later, and to a different airport (JFK vs EWR). Incredibly frustrating and bad.

The flight from EWR to FRA got delayed by 1h thus it caused me to miss a connecting flight LH886 from FRA to VNO. I had to take a different connecting flight through Warsaw

United airlines booked thru air Canada denied boarding a transit flight thru Newark airport. We phoned air Canada and they booked us an alternate flight thru Frankfurt and Toronto to reach our final destination in Montreal. The rebooked flight left the next day.

Original plane had an issue with one of the doors and they sent another plane

Our flight from Rome was delayed by 3 hours which made us miss our connecting flight from Newark to Minneapolis. We had to stay one night in Newark and take a flight next day to our final destination.

Flight from EWR was delayed for no show of the pilot and then connection flight from Frankfurt was missed and I was rerouted through Paris France

The whole trip was canceled and then delayed 1 week. Strike was the reaaon No care provided because trip was not underway. Inconvenience was the trip was delayed 1 week. Missed planed events in Sweden

Our flights were as follows: Scheduled: July 2, 2022: UA 169 VCE 11:05 am – EWR 2:45 pm July 2, 2022: UA 3442 EWR 4:02 pm – IAD 5:37 pm Actual: July 2, 2022: UA 169 VCE 1:18 pm – EWR 4:32 pm July 2, 2022: UA 659 EWR 10:27 pm – IAD 11:57 pm Due to a technical issue that delayed our flight from VCE to EWR, we missed our connection in EWR en route to our final destination (IAD). While we were in flight, United automatically rebooked us on a flight that significantly delayed our arrival to IAD, by 6 hours and 15 minutes (from 5:37 pm to 11:52 pm). We ultimately had to drive from EWR to IAD (which was more time consuming, expensive and uncomfortable), because there were concerns that the delay would be even longer than the minimum 6 hr 15 min, and we were encouraged by United staff to seek alternate transportation. The rental car cost over $800, and we were instructed to file for a refund when we arrived home. We have now been told that our final destination changed to EWR and not IAD (although IAD is the final destination per the ticket presented at check in), and that they will not refund the rental car or provide any compensation under EU261. We have been offered $75 credit per passenger.

We were informed during only 3 hours before our flight that our entire reservation was cancelled by Lufthansa, even though only one leg was through Lufthansa (Frankfurt to Tallinn) and all others were United(CMH-IAD-FRA), forcing us to have to get accommodations for 1 night, and spend over 12 hours on the phone and at the airport counter searching multiple airlines to get us home to Tallinn. In the end we ended up spending an additional 1050.70 per ticket to get home.

Flight from Barcelona to Washington was delayed by 2 hours which caused us to miss the connecting flight from Washington to Detroit. We had to change this connecting flight to the next flight to Detroit. We had to wait another 6 to 7 hours while in Washington DC airport for this later flight.

On July 16th,22 myself, my brother and my 10 year old grandson started our trip to France for two weeks with United Airlines as our carrier. My brothers luggage was not loaded on the flight out of Newark New Jersey and he had to wait 2 days for his luggage to be delivered. The trip back was worse. We arrived at CDG airport in Paris 3 and 1/2 hours prior to departure to be told there would be a delay of 1 hour due to maintenance issues. 3 more notifications ensued and were finally boarded on the plane at 730pm, which was 7 hours later. Upon arrival in Washington DC we had missed our connecting flight to Phoenix AZ and had to catch another flight early the next morning with another layover. We arrived in Phoenix, AZ at 830 am which was another day, 11 hours later than planned.

Our flight from EDI to ORD on 8/4 (UA 119) was cancelled. The cancellation occured hours before departure. We didn't learn of it until arriving at the airport. The reason given was "Your flight is canceled because we needed to take the plane out of service to address a technical issue." The airline rebooked us the next day, and provided a hotel for the night and meal vouchers that covered one meal at the airport for my family. My wife and I both had to take an extra vacation day that we did not plan for. Our travel on 8/5 did not go well either. Our trip was cancelled again the morning of 8/5 because one of our connecting flights (Newark to Madison) was cancelled. Again we were not notified. I only caught it because I checked the United Airlines application on my phone that morning. We had to run to the airport to rebook ourselves again, this time adding a connecting flight to our travel. We went from Edinburgh to Newark, Newark to Chicago, and then Chicago to Madison, our final destination. There were delays on both the Edinburgh to Newark flight and Newark to Chicago flight. The Newark to Chicago flight was delayed from leaving the gate by more than an hour, and then we sat in the airplane on the tarmac for another two hours. By the time we arrived in Chicago we had lost the planned three hour layover for our connecting flight, missing our connecting flight to Madison. United rebooked us a flight from Chicago to Madison for almost 24 hours later! No hotel. No meal vouchers. They said we could stand by the next day. The airline apparently made no effort to hold the plan from Chicago to Madison. It departed and arrived early. There was at least one other family on our flight from Newark to Chicago who also missed the connecting flight to Madison. Instead we called my dad, who picked us up at 1 am at OHare and drove us home to Madison that night. So we arrived at our final destination on 8/6 at ~4 am instead of our initially scheduled arrival time of 8/4 at 5 pm (35 hours late).

There was a problem with the wing that needed maintenance and they took the inbound aircraft out of service. They refunded (or offered to refund) only the costs I paid to upgrade to business class, not the cost of the ticket. Due to medical requirements I was forced to book a one-way with another airline at nearly double the price of my round trip ticket (USD2622 versus USD 1642)

The flight to Frankfurt on 7/3/21 was delayed 4+ hours, so I missed my connecting flight in Frankfurt. There was no other option that day to get to Barcelona because while standing in line to get rebooked, I missed the other possible flights for that day. Once I was able to speak to an agent, they told me the next available flight would be the next day. I needed to get to Barcelona that day so I had to buy a flight with a different airline that cost ~250 euros, and had to wait several more hours at the airport. I arrived at my final destination about 10 hours late.

Technical issues delayed LH flight ORD to BRU. BRU to EDI flight had closed boarding when we landed even though we landed 20 minutes before takeoff and the gate agent pleaded with them to wait. Was rebooked on a flight for 2 days later going BRU to MUC, MUC to EDI. Would have missed 2+ days of a 10 day tour/trip IF all the other flights went smoothly two days later. We opted to take two trains to catch up to our tour a day and a half late. Missed first 1.5 days of the tour.

on august 12 flight UA 914 scheduled from CDG to IAD was diverted to boston due to a hydraulic failure. upon arrival in boston we received no support at all from UA ground personnel. we found our way to the UA support desk and got placed on a flight from Logan to IAD, scheduled to leave at 6:30. it did not leave until 10:30pm, arriving at IAD around midnight approximately 9 hours later than our original scheduled arrival time, and with a nearly 8 hour delay in Boston. As a result we missed a niece's graduation party on friday and were unable to pick up our pet from pet care until saturday.

Flight canceled due to mechanical concerns. Rescheduled flight for next day, 29 hours later

The Airlines did not notify me of the cancellation. Just arrived at the airport and found out the flight to Frankfurt was not scheduled.

According to the airline, the inbound plane was delayed due to gate availability issues in Newark. Our flight time was pushed back at least 3 times in the hours before our flight (first alert of delay was approximately 5 hours before scheduled takeoff) and the flight ended up arriving 4 hr and 45 min late.

Flight got delayed in Porto (1 and a half hours) which made me lose the connection flight in Lisbon.

They delayed the flight because the pilot had to rest.

We were delayed 6 hours while sitting on the plane awaiting the plane to be fixed. We were told they had to replace a panel. And then they had to make a stopover in Chicago (this was a direct flight!m to San Francisco!) to change out the crew since they would be over their hours. Total flight delay of 10 hours from our original arrival time. We were fed breakfast at 3 pm and only crackers on the flights for which we sat in for 21 hours. We did not get enough food or drinks at all.

Mechanical problems with wing of aircraft

Brussels lost my luggage and Lufthansa cancelled my flight and delayed my travel. Rerouted me to Paris and got me back a day later where I missed my appointments. I also got down graded from premium to economy.