AirAdvisor Makes Baggage Compensation Easier with a Dedicated Claims Service

Joanna Teljeur

By:  Joanna Teljeur

1 minutes read

Last Updated:  29 December 2025

AirAdvisor has launched a dedicated baggage claims service with a fully digital compensation tool, designed to help passengers check their eligibility for delayed or lost baggage. The tool allows passengers to start baggage claims online, without navigating airline paperwork or legal jargon. This launch builds on AirAdvisor’s broader work of handling air passenger compensation claims across the U.S., Europe, and beyond.

On domestic flights, mishandled baggage rules are set by the U.S. Department of Transportation where compensation is capped at $4,700. For passengers flying internationally, baggage compensation is covered by the Montreal Convention, which allows claims of up to around $2,000.

By analyzing a passenger’s flight, airline and route, the tool automatically applies the correct legal rules and guides travelers through the next steps of claiming what they’re owed. 

The new service and compensation tool supports baggage claims across 149 airlines, including:

• American Airlines
• Delta
• United Airlines
• JetBlue
• Alaska Airlines
• Southwest

The baggage service also covers claims involving mobility equipment and assistive devices, alongside standard checked luggage.

Since 2017, AirAdvisor has helped more than 720,000 passengers recover compensation for flight disruptions. By creating a dedicated baggage claims service, AirAdvisor aims to give U.S. travelers a more clear and practical way to understand their rights and take action when baggage goes missing or arrives late, without unnecessary stress or guesswork.

Author:

Joanna Teljeur

Job/Position: Senior Editor & Content Lead

Joanna Teljeur is a senior editor and writer with 15+ years of experience in editorial leadership, journalism, and content development with a focus on consumer rights, aviation law, and public-interest reporting. Her work centers on transforming complex regulatory and legal topics into clear, accurate, and accessible content for international audiences.

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