DL 259 Задержка или отмена рейса: получить компенсацию или возмещение

We received notification from the airline before we left Helsinki that our Boston flight would be delayed, but of course, we still took the Helsinki flight. No clear reason was ever stated to us. The gate agent said there were some equipment issues, or that it might have had to do with a power outage in New York. Bottom line: we spent hours at Schiphol...

Our flight DL 259 to BOS was delayed over 1.50 hours once we finally arrived in BOS - we were held on the plane for an additional 45 minutes because the door was not engaging properly therefore we missed our connecting flight BOS to FLL which was on time! We then had to find a new flight which Delta had none that day and we ended up finding a flight with JetBlue. After a more than 22 hours travel ordeal we arrive in FLL at 1:30am EST. My request is simple, I respectfully ask that we receive a refund for all three passengers on the credit card that was used to purchase originally. Our total round trip fares were as follows: Elsa - $889.47 We merely ask to refund our BOS to FLL Flight DL967. We were given 5000 miles however that is not satisfactory by any means. It was the trip of a lifetime and the travel was horrendous!! Marlene

They didn't tell us what was the problem, but the just apologized, because we were late around 6 hours. We were supposed to come to Boston around 1 p.m. (but we were there around 5-6 p.m.) and because we were late, I missed my only one bus for Bangor, Maine and because of that I was supposed to stay in Boston and to spent more money. This is my first year in America and i were sleeping in Hilton Hotel on airport in Boston, also have a bill.

We were delayed 5 hours leaving Amsterdam, and had to wait an additional 3 hours (1 hour to get off the plane, 2+ hours to get our luggage), for a travel day of 18 hours. It was absolute hell. I had my dog with me, and he was unable to go to the bathroom for those 18 hours. I absolutely should be compensated for this. We were due to arrive at 1:10pm, and I didn't get out of the airport in Boston until after 8pm. The airline told us it was due to the late arrival of the aircraft - we were not offered vouchers in the airport for food, nothing.

17:30PM - no information from the airline on the cause of the delay. Multiple gate changes occurred in Schipol before the flight left. The airline only made sure we changed gates. No events were missed.

Final arrival in Boston at 6:14 pm (over 5 hours from 1:10 pm scheduled arrival). No gate available, so had to wait for stairs and busses, hence did not arrive in terminal until 6:45 pm. Had to wait until 7:30 for baggage person to finally appear and announce we'd be getting our bags "any time now." Picked up our bags at 7:57 pm. Missed at least two earlier busses to our final destination. As a result of all these delays, we're awake over 23 hours before finally arriving home.

Flight DL0259 was cancelled. Had to stay over night in Amsterdam and was rebooked via London the next day. Airline paid Hotel at the airport. Arrived more than 24 hours later at my final destination (Boston, home) and couldn't go to work as planned. I travelled with my three children and they missed school. The journey started in Berlin. At the airport I was told the flight would be delayed and I asked the staff at the check in if there was a chance that the flight would be cancelled.

Staffing shortages was one of the reasons for the delay in lines and ticketing. I was at the airport 5 hours ahead of my scheduled time for departure and still missed the flight. I then waited 7.3 hours at the transfer area to get reticketed for any flight possible the next day. I was told I would be compensated for food and logdging. I had a direct flight but now got a flight with three stops the next day.