U2 2126 Задержка или отмена рейса: получить компенсацию или возмещение

Fri, 16 September 2022 (Nice 22:10 to London Luton 23:10) We was supposed to fly back from Nice on Friday 16/09/22 but the flight was cancelled 1 hour before check in due to the French air controller strike & we was not offered a replacement flight until 21/09/22 which was ridiculous especially how we was travelling with a disabled 2 year old child & 2 big suitcases & 3 carry on under seat cases plus a pushchair which all needed to be carried by me & my daughter, We spoke to the woman at the check in desk and she said all flights are full until 21/09/22 going to Luton & even if we changed destination airport to Gatwick they still was full until 20/09/22, we was not even offered a hotel she did say that if we can find an alternative flight we could claim back the cost, so we went away to search for other flights but every flight was full or very high prices that we did not have the money to pay for us all, we then asked if we were to hire a car and drive back & she said yes has long as we keep all the receipts & make a claim, so we went to all the car hire companies initially asking to hire a car to a Luton UK & they said its not possible to take their cars to the UK so we then decided to get prices to hire a car to Calais Euro Tunnel or Ferry Port or even Dunkirk ferry port, but most of the hire companies was fully booked & only Sixt & Eurocar had cars but Sixt never had a big enough car for us all with the luggage & Euro car prices was way to high factoring in the excess milage charge & this was not even including the fuel cost that we would need to complete the journey, by this time it was getting late around 22:30 & we was still in the airport & getting tired so we then decided to stop in a hotel & was searching for nearby hotels which where mostly full due to a lot of stranded passengers so we found space close by in the Radisson so we caught a taxi there and checked in after midnight, we then started to work out how we was going to get home, & decided to do it all on train & searched on the Rome2Rio app & it suggested to catch taxi to St Laurent Du Var then catch train from to Antibes then Antibes to Paris Gare de Lyon then Paris Gare de Lyon to Paris Gare de Nord then catch Eurostar from Gare du Nord to London Saint Pancras station then St Pancras international to Luton Airport Parkway then the next day after breakfast we was waiting for our taxi to take us to St Laurent Du Var to catch the 11:36 train so we could get there in time to catch the 12:10 from Antibes but as the taxi came late we decided to catch it straight to Antibes so we caught Taxi to Antibes but due to traffic we got there at 12:00 and the queues was so long we never had time to get the tickets & even then as it was a 5 hour train ride to Paris Gare Du Lyon we would of needed food & drinks so we could not catch the direct train to Paris Gare du Lyon at 12:10 so we then looked at the other train options on the ticket machine & the next 2 choices was 13:40 which was not direct with 1 change at Marseille & a hour between trains giving a total 6h41 journey time or the 16:10 which was direct & a 5h41 journey time but the 13:40 was due to arrive 1h31 before so we opted for the 13:40 train & paid £295.69 then caught train from Antibes to Marseille then changed to another train from Marseille to Paris Gare de Lyon, while on the train we realised the last Euro star was at 20:13 so we would never make it as train was arriving at 20:21 at Paris Gare Du Lyon & we still had to catch another train to Paris Gare Du Nord so then decided to check flights from Paris CDG & found one for 14:10 the next day & actually would of worked out cheaper than catching the Eurostar & another train to Luton so we booked it for £500.55 & decided to make our way to Paris CDG airport & stop in a hotel close by ready to fly the next day so we caught a train from Gare Du Lyon to Chatelet-Les Halles then caught another train to Aulnay-Sous-Bois as there was no trains going to airport being so late on the weekend so we then had to catch taxi to a hotel close to Paris CDG airport to get flight at 14:10 the next day to Luton so we booked into the Geographotel Paris CDG airport as it had a free airport transfer, then we caught the 14:10 flight the next day 18/09/22 to Luton & when we landed there was no 1 for ages to guide plane into docking point with the pilot saying the airport is short staffed & then to make it worst there was no staff to bring steps so we could get off plane for ages then to top it off the bags never came for literally hours again i assume because of staff issues, then finally when we left the airport to collect car from car park there was a £60 late fee to pay at the barrier Total costs to get home including credit card charge’s & car park late fee = £1517.15 we finally arrived home 19:00 on 18/09/22 I lost 2 days work also