You’ve narrowed down your search for the best compensation claim company to two worthy candidates: SkyRefund and AirAdvisor, but you’re not sure which one to choose. Is this you?
Well, you’re in the right place because we’ve collected information from both companies and we’ll compare and contrast service fees, win rates, reviews, and more. So, let’s take a closer look and see how these two companies measure up.
Expected Payouts: SkyRefund vs AirAdvisor
The best choice: AirAdvisor
SkyRefund and AirAdvisor both charge a service fee. This fee is deducted from the total compensation amount you get from the airline.
SkyRefund's basic fee is 35% and AirAdvisor’s fee is only 30%!
So basically, if you qualify for the full flight delay compensation amount of €600 (based on EU Regulation 261/2004), your final payout from SkyRefund would be just €390, but with AirAdvisor, it would be €420!
Company | Flight Delay Maximum Compensation | Rate (including VAT*) | Amount Paid to Passenger |
AirAdvisor | €600 | 30% | €420 |
SkyRefund | €600 | 35% | €390 |
AirAdvisor Gets You €150 More Than SkyRefund
To help you understand, let’s say your family of four qualifies for the maximum amount of airline compensation which is €600 per person. The total amount you would be able to claim from the airline is €2,400.
You also want to claim an extra €600 in out-of-pocket expenses accrued as a result of the flight disruption. When you add this, the total compensation amount is €3,000.
If you choose SkyRefund, they will deduct a 35% from the total of €3,000 which leaves you with only €1,950.
But if you choose AirAdvisor you would take home €2,100! That’s €150 MORE in your bank account!
Why? We only deduct 30%, while the competition deducts 35%.
Customer Reviews: SkyRefund vs AirAdvisor
The winner is AirAdvisor
SkyRefund has 1,164 reviews on Trustpilot with a score of 4.5.
AirAdvisor has over over 20,480 reviews with a score of 4.6/5 on Reviews.io.
International Coverage
SkyRefund only covers the EU and UK, but AirAdvisor covers passengers in the EU, UK, US, and Canada!
Win Rate Comparison
SkyRefund hasn’t published their win rate, but AirAdvisor is proud to have achieved a 98% win rate.
Legal Action Fees: SkyRefund or AirAdvisor
The two companies are equal.
A Legal Action fee is an additional deduction that is added if your claim has to be escalated.
For example, if your compensation claim is submitted, and the airline doesn’t respond, the compensation company has to begin the legal collection process. This means that your case could end up in court.
This almost never happens, but when it does, airline compensation companies will charge a legal action fee to cover court fees, attorney’s fees, and the extra time and effort it entails.
SkyRefund: 35% base fee + 15% legal action fee = 50%
AirAdvisor: 30% base fee + 20% legal action fee = 50%
Company | Base Fee | Legal Action Fee | Total |
SkyRefund | 35% | 15% | 50% |
AirAdvisor | 30% | 20% | 50% |
Cooling Off & Grace Periods
The winner is AirAdvisor
In the EU, companies that provide a digital service must give customers a cooling-off period. This allows the consumer to stop service within 14 days without justification.
AirAdvisor is one of the few companies that offer a grace period in addition to a cooling off period.
Airlines are massive companies. Because of this, it can take a while to process compensation claims. Sometimes, legal action will be initiated and then, shortly after the process has begun, the carrier will respond with their decision. If this happens, legal action is no longer necessary, but some compensation companies will charge you the legal action fee anyway. And remember - this fee is still 50% deducted from your total compensation.
AirAdvisor uses a grace period meaning that if legal action is initiated, and the airline suddenly responds with their decision, we’ll review your case and work with our legal partners so that your fee stays at just 30%.
At AirAdvisor, we’re dedicated to helping you get the highest amount of compensation possible!
Is SkyRefund a Legit Company?
SkyRefund is absolutely a legitimate company. In fact, both AirAdvisor and SkyRefund have a good reputation in the industry.
What’s the Best Alternative to SkyRefund?
Based on this analysis, the best alternative to SkyRefund is AirAdvisor. Here’s why in a nutshell:
Our experienced team of legal professionals will get you the flight compensation you deserve but for less! Plus, we cover passengers in the US and Canada in addition to the EU and UK.
Check to see how much you could claim in compensation! Our user-friendly interface makes the claims process fast, simple, and easy. So, why not start your compensation claim today? All you have to do is enter your flight details below.
Figuring out how much you are owed for a disrupted flight can be complicatedWe're here to help. Let us assess your compensation for you.Check Your Flight
* What is VAT
If you live outside the EU, you’re probably unfamiliar with VAT. It’s basically a tax that varies depending on where you live. The US doesn’t have VAT, but if you live in other areas the amounts are as follows:
- EU - Rates can vary but it can be as much as 27%
- UK - 20%
- Germany - 19%
- Canada - 5%
So, when you adjust the percentage by subtracting VAT, your take home compensation payout will be considerably more.
