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Kontaktinformationen:

American Airlines P.O. Box 619616, MD 5435 DFW Airport, TX 75261-9616

American Airlines Beschwerden: Kontakt, Formular & Beantragungen

American Airlines Beschwerden: Kontakt, Formular & Beantragungen

André Kern
Verfasst von André Kern
Zuletzt aktualisiert: May 14, 2024

Dein Flug mit American Airlines ist nicht so verlaufen, wie du erwartet hast? Wir haben die notwendigen Kontaktdaten wie die Telefonnummer, die E-Mail-Adresse und das Kontaktformular von American Airlines sowie die Vorgehensweise bei Störungen.

Unser Ziel ist es, dich mit dem nötigen Rüstzeug auszustatten, damit du deine Rechte als Fluggast selbstbewusst wahrnehmen und durchsetzen kannst.

Worüber kannst du dich bei American Airlines beschweren?

Eine Beschwerde bei American Airlines kann sich auf eine Vielzahl von Problemen beziehen. Ihre Rechte als Fluggast umfassen jedoch nicht nur den reibungslosen Ablauf des Flugs, sondern auch den Service und die Behandlung, die Sie vor und nach dem Flug erhalten. Hier sind einige der häufigsten Anliegen, die Sie möglicherweise zur Sprache bringen möchten:

  • Verspätungen, Ausfälle, Umbuchungen: Falls du nicht richtig befördert wurdest, stehen dir womöglich Geldleistungen zu.
  • Unfreundlicher Service: Eine unhöfliche oder desinteressierte Behandlung durch das Bordpersonal kann den Flugkomfort erheblich beeinträchtigen.
  • Probleme bei der Ticketbuchung: Schwierigkeiten oder Unklarheiten während des Buchungsprozesses können zu unerwarteten Problemen führen, die es wert sind, thematisiert zu werden.
  • Verwirrende Zusatzgebühren: American Airlines hat möglicherweise Gebühren, die dir nicht klar waren, und diese könnten ein berechtigter Grund für eine Beschwerde sein.
  • Gepäckprobleme: Ob verloren, beschädigt oder verspätet - Probleme mit deinem Gepäck können erheblichen Stress verursachen und sollten unbedingt gemeldet werden.

Dennoch gibt es einen Bereich, der besonders hervorsticht, und zwar der der Flugunterbrechungen. Egal, ob dein Flug mit American Airlines verspätet ist oder sogar gestrichen wurde, diese Situationen können besonders frustrierend sein und erfordern, dass du deine Rechte als Fluggast kennst und durchsetzt. In solchen Fällen hast du neben der Entschädigung auch Anspruch auf die Erstattung des Flugpreises. Wenn du deine Fluggastrechte kennst, kannst du sicherstellen, dass American Airlines ihren Verpflichtungen nachkommt und du angemessen entschädigt wirst.

Wurde Ihr Flug unterbrochen? Sie haben möglicherweise ein Recht auf Entschädigung – bis zu €600.Überprüfen Sie Ihren Flug

American Airlines Kontaktdaten für Erstattung oder Entschädigungen

Wenn du dich über eine negative Erfahrung mit American Airlines beschweren möchtest, ist es wichtig zu wissen, wie du den Kundenservice kontaktieren kannst. Hier sind die verschiedenen Möglichkeiten, wie du deine Beschwerde einreichen kannst:

Telefonnummer für American Airlines Beschwerden

Die Kontaktnummer von American Airlines ist ein hilfreiches Instrument, um allgemeine Informationen zu erhalten, die du vielleicht nicht auf ihrer Website findest. Es ist wichtig zu beachten, dass diese Nummer nicht für ernsthafte Beschwerden oder Entschädigungsanträge verwendet werden sollte.

Die Telefonnummer lautet: 800-433-7300.

American Airlines Beschwerden per E-Mail

Eine E-Mail ist ein effektiver Weg, um eine ausführliche Beschwerde einzureichen, besonders wenn es um Entschädigungsforderungen geht. Die American Airlines -E-Mail-Adresse für solche Anfragen lautet: American.Airlines@aa.com.

American Airlines Live-Chat für Beschwerden

American Airlines bietet möglicherweise einen Live-Chat an, der rund um die Uhr über einen Chatbot erreichbar ist. Der Live-Chat kann hilfreich sein, um einfache Fragen zu stellen oder grundlegende Probleme zu klären - du findest in meist auf der offiziellen Webseite.

Online-Beschwerdeformular

Auf der Website von American Airlines findest du auch ein Online-Beschwerdeformular, das du ausfüllen und abschicken kannst. Dies kann besonders nützlich sein, wenn du eine Entschädigung für einen verspäteten oder annullierten Flug von American Airlines beantragen möchtest.

Soziale Medien

Manchmal kann auch eine direkte Nachricht an den Kundenservice von American Airlines über die sozialen Medien wie z.B. Twitter hilfreich sein.

Flug verspätet sich

Wie du dich bei American Airlines beschwerst

Beschwerden zu äußern kann ein komplizierter Prozess sein, insbesondere wenn es um Probleme mit Flugreisen geht. Denke daran, dass wir bei Flugunterbrechungen von AirAdvisor den ganzen Prozess für dich übernehmen können. Denn hier sind einige Schritte, die du beachten solltest, wenn du dich bei American Airlines beschweren möchten:

  1. Sammle deine Informationen: Bevor du deine Beschwerde einreichst, solltest du sicherstellen, dass du alle notwendigen Informationen zur Hand hast. Dazu gehören deine persönlichen Daten, deine Flugnummer bei American Airlines und Details über den konkreten Vorfall, über den du dich beschweren möchtest.
  2. Lege Beweise vor: Wenn möglich, füge deiner Beschwerde Beweise bei, z. B. Fotos, E-Mail-Korrespondenz oder Aussagen von anderen Fluggästen.
  3. Schreibe deine Beschwerde klar und deutlich: Achte darauf, dass du deine Beschwerde klar und detailliert bei American Airlines erreichst. Erkläre genau, was passiert ist und warum du damit unzufrieden bist.
  4. Weise auf deine Rechte hin: Es ist wichtig, dass du in deiner Beschwerde deutlich machst, dass du deine Fluggastrechte kennst. Verwende Formulierungen wie "gemäß meinen EU-Fluggastrechten" oder "EU 261 besagt, dass...".
  5. Sende deine Beschwerde: Sobald deine Beschwerde fertig ist, kannst du sie an American Airlines schicken. Dies kann per E-Mail, Live-Chat, über das Online-Beschwerdeformular auf der Website oder sogar über soziale Medien geschehen.

Wenn du diese Schritte befolgst, erhöhst du die Chance, dass deine Beschwerde schneller bearbeitet wird und du die gewünschte Entschädigung oder Lösung erhältst.

Fordern Sie mit AirAdvisor Ihre Entschädigung an und erhalten Sie bis zu €600. Finden Sie heute heraus, wie viel Ihnen zusteht.Überprüfen Sie Ihren Flug

Häufig gestellte Fragen

Wie finde ich das Entschädigungsformular von American Airlines?

Normalerweise findest du das Entschädigungsformular von American Airlines auf ihrer offiziellen Website. Du solltest nach einem Abschnitt namens "Kundenservice", "Fluggastrechte" oder "Beschwerden" suchen. In vielen Fällen befindet sich das Formular im Bereich "Kontakt".

Wie kann ich American Airlines am besten kontaktieren?

Die Kontaktaufnahme mit American Airlines hängt von der Art deiner Anfrage ab. Für allgemeine Anfragen kannst du die auf der Website angegebene Kundendienstnummer anrufen. Für spezielle Anfragen, wie z. B. Entschädigungs- oder Erstattungsanträge, wird empfohlen, das entsprechende Online-Formular zu verwenden oder eine E-Mail zu schreiben.

An wen kann ich mich bei American Airlines wenden, wenn mein Flug verspätet war?

Wenn dein Flug mit American Airlines verspätet war, solltest du dich an den Kundenservice wenden, um eine Entschädigung zu beantragen.Natürlich helfen wir dir bei Problemen und der Anforderung deiner Rechte ebenfalls weiter.

Gibt es einen Musterbrief, um eine Beschwerde oder Entschädigung an American Airlines zu schicken?

Es gibt keine standardisierten Musterbriefe für Beschwerden oder Entschädigungsanträge an American Airlines . Es wird jedoch empfohlen, dass dein Brief bestimmte Informationen enthält, z. B. deine Flugdaten, die Art des Problems und die Höhe der geforderten Entschädigung.

Warum dauert es so lange, bis ich eine Rückerstattung von American Airlines erhalte?

Die Bearbeitungszeit für Rückerstattungen variiert je nach Fluggesellschaft und den besonderen Umständen. American Airlines ist laut EU-Vorschriften verpflichtet, innerhalb von 30 Tagen auf deine Beschwerde zu antworten. Es kann jedoch länger dauern, bis die Rückerstattung tatsächlich auf deinem Konto eingeht.

Wie lange braucht American Airlines, um auf Beschwerden zu reagieren?

Nach EU-Recht muss American Airlines innerhalb von 30 Tagen auf Beschwerden reagieren. Es ist jedoch zu beachten, dass die tatsächliche Antwortzeit variieren kann und auch von der Art und Komplexität deiner Beschwerde abhängt.

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Theresa Deferrari

Horrible customer service from Charlotte NC

May 19, 2024
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I flew with my husband and adult son and both times were assigned the last row on planes and were extremely uncomfortable in extremely small seats! Besides being incredibly squished in seats our feet were squished and couldn’t move under seats and we couldn’t put our seats back! My husband and son are over 6 foot tall! If we wanted to be squished in seats we would have flown spirit or frontier airlines at more than half the price!If that wasn’t bad enough on way back to JFK the flight attendants were very rude by giving some people better seats instead of back row people. Then they announced there would be no drinks or snacks! It was a six o’ clock flight. Nothing to hold us over without having dinner. By the time we got out of airport we didn’t have dinner until 10 pm!to make matters worse The flight attendants offered the young adults across from us who were eating their protein bars a choice of snacks and water! It was incredibly rude when we are seniors! So to make more money they added one extra seat on both sides of the planes as I remember we’re only 2 seats on each side!! Last time I flew American I was very pleased with their customer service! I Will never fly American again!
Melissa Velasquez

I booked a flight package and you won’t help me switch fligh

May 17, 2024
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I’ve spent hours on the phone. Screen shots and time stamps to prove it. I want my money back or credit for a switch flight. You are a million dollar company with no consideration for the customer. I’ve been spoken to in a manner that is unacceptable. I may just take this to tik tok and Facebook to plea my case. Since no one will help me. You say to reach out to Expedia. Expedia says to reach out to you in the end no one is helping me. How can you allow this to happen.
Bevorzugte Lösung: Entschädigung, Rückzahlung, Entschädigung/Gutschein
Matthew Deffer

Air flight attendant at the desk was very rude plane dirty

May 17, 2024
So I had a question about my ticket and the lady was very rude and snotty and said if that’s what it says on the TV then I guess you’re at the place you need to be very rudely I get on the plane my seat had changed. I almost didn’t get to stay on the plane, and then when I flipped my tray down, it was filthy coffee all over it cookie crumbs everywhere and I missed my flight because it took us so long to get off the plane and I had to walk to the other end of the terminal and screwed up my down where I’m supposed to be so I had to cancel things which I don’t think was right on the neglect of American Airlines not being able to takeoff on time land on time and get people off the plane a little bit quicker than what they had done
Bevorzugte Lösung: Erstattung
Brett Daniels

Mutliple. Both flights. Both airport staff, DFW and LAX.

May 16, 2024
I booked our group of four (4) persons on American Airlines (“AA”) round trip flights from LAX to DFW and from DFW to BZE. I fly American, Delta and United, as applicable, approximately every six weeks. And other than one extraordinarily poor experience with Tower Airlines back in 1997, I have never had so many issues with flights and their staff than this last round with AA, but more importantly with incompetent and rude AA staff. Or perhaps more accurately negligent with willful misconduct. Our story begins with getting our boarding passes. I am a Gold frequent flyer this year on American. I began the year with approximately 700K FF miles. I have had a profile with American for a decade +, have Global Entry and Clear. So when I go to get my boarding pass, having to scan my passport to confirm is wasteful. All that data is in your system already. And to date AA is the only airline I fly that requires the scan, which is not easy when the travelers do not live together. As a result, my fellow flyers and I could not finish our check in and get digital boarding passes without the whole group having apps and scanning their passports. At least one of the group is not an AA Frequent Flyer, did not have the App and had to hustle to do this. The system itself is flawed as well. Several times we scanned, and then the American system ‘lost’ the scan, so I had to scan again upon departure from LAX as well as in BZE for return. But no one else did. Summary: Your system is having problems you really need to look into as they make for a more stressful, less efficient process. Besides the scan check in and boarding pass issue, one of our group had his name from the booking missing one letter, thus spelled incorrectly. Rather than correct it on the phone or on the app or on-line, he had to go the LAX in order to correct it in person. What is that?! As a result, the on-line app would not let the rest of us get our boarding passes until he had done this since we all had not checked in as the app would not allow him with the misspelling. Ultimately, AA could not solve the issue at the airport and had to separate the misspelled party off the group reservations in order to make it work for everyone. My Gold status allows for 1 free checked bag and the next bag $40 for all parties in our group. However, the counter staff forced one of us to pay $70 for a second bag. I showed them the Gold status and fee chart, and they did not care. $70 or leaver the bag at the airport. Ridiculous! Those issues all dealt with, the rest of our departing and transition experience was uneventful. LAX to DFW to BZE, decent times in between but not too long. Unfortunately, much worse was to come upon our return. On May 10 it was time for us to return and the insanity began. We were to arrive at BZE via puddle jumper out of Ambergris Caye at 11am for a 12:55pm flight from BZE to DFW (AA 926). While on the 15-minute puddle jumper to BZE, we all got a text from AA stating our AA926 was delayed. This came a little late to us as we were already in route (thus sitting at the airport rather than our hotel) and the plane was not only delayed but also it had not even left DFW for its turn around flight. This text could have come hours earlier, as that flight is right around 3 hours + turnaround time before we would board. As a result, we sat in the airport for two more hours more than we needed to until 14:54 when it did leave, a total of 4 hours in the BZE airport. Due to that delay, our next flight from DFW to LAX was untenable. The AA staff at the counter in BZE tried hard to get us re-routed or on a later flight, but the AA system was not allowing the entry. They would take the seats, go to confirm and the system kept kicking back on them. We suggested they call someone. They stated they are not given any phone number to call. AA staff in BZE have no one to call to help them! They ultimately tried to get us to go BZE to MIA to LAX. There were six seats on the MIA to LAX flight. But due to the AA system, and no support by AA, by the time the AA counter staff could sort it out all the seats were taken. So the BZE to MIA that they had changed, had to be changed back to BZE to DFW, and now we could not all sit together as well. When we arrived in DFW it was 18:54, hours late. And as a result of DFW being our first USA port, we had to complete Customs, re-check, re-security. Normal stuff. We arrived in Terminal D as I recall. Our next flight (AA 1644) was to leave from Terminal A. So we got on the skylink rail and went to Terminal A. DFW is pretty huge. Then we were informed we had to go to Terminal C. So we got back on the skylink and went to C. Then the flight was changed back to Terminal D, so we transitioned again and ended up where we began and landed, Terminal D. Unfortunately, we spent so much time going around the terminals we were unable to go to the Admiral’s Club (I also have an Executive Card membership) where we had planned to change out of shorts, clean up and snack and rest. The Club closes at 10pm we were told, so too bad for us. At this point we are informed that our 9:55pm flight from DFW to LAX is also delayed. So while originally we were booked to be back in LAX at 7:45pm or so, as a result of the missed connection due to the initial late flight, we were now scheduled to arrive at 23:10 approximately 3.5 hours late. Pet sitters, house persons, pick up all needed to be re-coordinated. Our 9:55pm scheduled departure became 10:14pm became 11:00pm became 11:59pm (so they did not have to go over a night and comp people) but in reality we did not depart until 00:53am and were to arrive not at our original 7:45pm but rather 02:03am the next day, now 6.25 hours late. I had a 6:30am wake up call on Saturday, so too bad for me at least. One of our party and I went over to Gate D36 and no one was there. But next to us at D34 they just finished boarding a flight and two persons were there on the computers. They share the same counter, both gates. So we went to a lady behind the counter and asked “Has our flight AA 1644 left wherever it is and in-flight”? She stated she was not working our flight. We noted she was at a terminal, had access to that info, and we just wanted to know expecting 11:59pm to become some other later time, in which case we wanted to get a hotel and sleep and make further arrangements at home. She then said “I am busy working on something else”. She was not working on anything. They had just boarded their flight, the door was closed, and they were chatting. This allegedly ignorant AA staff person who allegedly could not answer the question posed told us to go to Gate 24 (as I recall) as that was the information area. So we walked over there only to be greeted by two (2) AA staff with a line of at least, bare minimum, 200 persons. Heck NO! So we just went back to checking the app and waiting and remaining fairly ignorant of what ultimately was to come. Finally the flight arrives, is clean and boards. Our flight attendant, a 50s or so lady, was curt at best. A saving grace was that due to re-routing, we were allowed to spread out due to several empty seats as a result of other former passengers going to different cities and flights due to the delays. So since offered to take any empty seat, one of our party then got up and went to the emergency exit seats. He is 39 and fit. The curt stewardess who said we could take any seat that was open told him he could not sit there. What!? Those are paid seats she says, and they prefer to have them empty rather than have someone competent sit there. Craziness. And negligent to have them vacant in case of emergency. In any event, he was forced to move. American seats have become uncomfortable. The back curve on the seat cushion at the tailbone, the tightening of leg room to squeeze in one or two more rows, the lack of built-in screens so you have to open a tray or use the cell phone holder, among other things, make for fairly miserable seating. It just contributed to the overall negativity and discomfort of many passengers. Ultimately, as noted, we depart DFW for LAX at 00:53am. We are tired from a long day (up at 07:00 and delays and re-routes and terminal changes). On the flight, the Attendants sort of skip our row for drinks and snacks. Not sure why, just missed it. So we get them to come back. The curt flight attendant does not ask me what I want to drink. She just hands me a pack of pretzels. I ask “What are these (the packaging is not transparent)”? She states what to her is an obvious answer to a dumb question that they are pretzels. “Do you have Almonds” I ask. “You cannot have almonds” she stated. Huh? I ask again, “Do you have Almonds”. She states, “you cannot have almonds as the flight is not 3 hours or more.” Now I am sort of going crazy. “I did not ask if I can have almonds, I asked you if you HAVE almonds”. She says yes. I then ask if I can have a pack instead of pretzels. She says No, the flight is only going to be just under 3 hours. I inform her that the flight is about 3 hr. 16 minutes as I recollect but she informs me that due to whatever positive event we will be in the air less than 3 hours and therefore no almonds for me. You have to laugh at how stupid this is in retrospect. Bad, bad customer service and a “f-you” from her to me under her breath. However, all the other flight staff were very kind. This one lady had a bad, rude attitude, not solely about the almonds but the non-customer service way she approached her job and her tone of voice. Finally, we arrive at LAX. It is 02:03am the day after scheduled. From Terminal 4 and our gate to Bag Check was a trek. But you can’t help that I suppose. When we arrive, our bags do not. The carousel moves, and a few bags arrive or were already on the carousel, but at least 100 or more of us have no bags. We wait and wait. There are three people behind the counter which has a large open area with bags. None of them appear to be any of these passengers bags though. And the people at the counter say nothing to us. No info, no greeting, nothing. They are, and this is important, a lady of about 50 years, a young black man of about 25 years and an Asian/Hispanic man with large glasses (a la 1970s) and a whisp of mustache hair of about 30 years. It’s the best description I have other than height and hair color. Many of us look, but no bags of ours are seen behind the counter or at the carousel. Still, 15 minutes into this, no one from the counter says anything or informs us and we are literally 10 feet from them or closer as the close carousel was ‘ours’. There are no flights other than ours there, making matters simpler. So people start going to the counter – no bags, no communication, so we all went to ask. The counter staff say “your bags came in on an earlier flight”. That is impossible. There were no earlier flights from DFW on American. So either a lie, ignorance or something we have no knowledge of. “Where are our bags”? is asked. They did not offer, so we had to pry info out of these so very poorly trained and pathetic customer service bag reps. It’s an embarrassment to AA, truly and they were yours wearing your gear. Not airport staff per se, but AA staff. They answered, “They went to Terminal 5.” OK, then they will be here when? Or do we go to Terminal 5? They pick up the phone and call someone. This is like a bad comedy now at 03:00am when we were supposed to all arrive hours ago. Tempers are getting more heated all over. People are trying to cut the line. AA staff are not helping. The older lady states, “They will be here in 7 minutes”. Pretty exacting, but OK. Well, as you can imagine it was not 7 minutes but more about 15 – 20 minutes and then two or three large rolling carts are brought into the area. These carts are rolled behind the counter. And we can all see our bags. The AA staff tell us to form a line. Many persons are saying “NO”, put the bags out and we will get our bags. We are not waiting in a line of 100 persons one by one to get our luggage. Just roll out the carts and we can grab them, or put them on the carousel by hand. The AA woman said OK. The young black man said nothing. The 30 year old with glasses too large said “No, you will all wait in line and get them one by one”. Now tempers flared everywhere. Two of our group of four were getting very upset. One had his wife circling LAX airport for pick up, now at several hours late, the other had to get home to his 2 year old daughter and wife. So the latter went to the counter and asked the older lady if we could go behind the counter, a large open area with carts and bags and so forth, and just grab our bag. We could see them easily. She said yes. The first person in line, a lady, went behind the counter, found her bag and then removed it and left. Now it was our group guy’s turn. And the 30 year old glasses AA guy rudely says “No one can come back here. Get back in line and wait your turn”. It should be noted that while 100+ waited, he had been with one lady helping her with God knows what for over 15 minutes. The other 50 year old lady was trying. The young black guy was doing nothing. No counter, no bags, just sort of milling around. At this point we waited some more. But the process was so slow, like 5 minutes per person and the 30 year old guy was still with the one lady but two Asian ladies had cut the line and were at the counter next to here trying to interrupt for something, I presume their bags. One of our four person group was fed up. He went to the guy with the glasses and asked him why he could not get his bag and leave. He pointed at it and said “it is that one right there”. The guy said “get back in line”. Meanwhile, others were cutting the line and coming to the counters as well, in frustration. The other 50 year old lady was trying still, but this guy had chastised her for allowing a person to come behind the counter to grab their bag. The young black guy was doing nothing still. The guy with the oversized glasses was being rude and inflexible. Maybe some sort of OCD thing based on his behavior. Anyway, things heated up and our guy and the counter guy started getting louder. Then the lady who the 30 year old glasses guy has been all this time starts to chime in. She states she is first and for our friend to get back in line. She was also a bit annoyed at the Asian women but more at our friend as he was more direct and demanding. Our friend says to her “No, this does not concern you. I am talking to him (the AA guy)”. She starts yelling now and everyone is hyped up, a big argument of three parties. The AA counter guy with the glasses, none of them actually, were doing anything to drop the escalation. If anything, he contributed to it. Cutting through the crowd some large Latino man comes running and yelling at the friend from our group then hits him in the head without warning. He thinks, or says, that his wife was pushed. His wife says she was not. Despite that, this Latino guy won’t stop and our guy and him begin a fist fight, he attacking and our friend defending. Two janitors (?) or some sort of area job guys, not sure their role, grab the large Hispanic husband. He continues to struggle to try to get away and attack. My brother goes over to help our friend. I am still in line watching and our other guy is outside meeting his wife who has now arrived again at the terminal curb for pick-up. The Latino guy keeps yelling he will fight anyone and everyone. He continues his struggling to get away from the guys holding him to get back to fighting with our friend. Then the 30 year old AA guy behind the counter starts blaming the whole thing on our friend and making inappropriate comments. This AA staffer was negligent and at a willful misconduct level – and yes I understand the meaning of that. Through his actions this whole event unfolded. And he only fed into it. Ultimately, the airport police came, the matter was resolved unsatisfactorily but resolved. That issue is another matter outside of AA. The police essentially told the AA staff to stop the nonsense and get our bags, which they then complied with. And everyone departed. I have been flying AA for decades, but less and less, where once it was my #1 airline, due to various issues. I have tried to retain faith in your fixing them and most are not significant. This was other worldly. For certain, your staff needs more training. And the guy with the glasses at baggage handling would be best served with termination. But if you need to save his job, 30 days no pay and 30 days of customer service and de-escalation training. He is a liability to your airline. The counter lady in DFW at Gate 34 and the flight attendant are just an annoyance, embarrassingly poor customer service, but not the end of the world. However, this baggage area counter worker is another matter. As for the 50 year old lady, she tried. As for the young black guy, worthless. He did nothing during any of this, just sort of moved around doing something but nothing. I don’t even know truly what you can do to fix this for us. It put a stink on our trip despite it being only one day of it. Even if you gave me 100,000 miles and our $70 for the bag back it is not enough. I am interested in your thoughts before I offer mine as to what is fair and reasonable.
Bevorzugte Lösung: Read and figure it out. It's both money and something more. In 60 years of flying, #2 on the list of bad experiences.

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