DL 85 Vuelo Retrasado o Cancelado: Reclamación de Compensación y Reembolso

I received notification of this flight being cancelled, through an email, at 6:11 am the day of travel. I was in Italy, on my way to the airport to get to Paris. After I arrived in Paris, I rec’d another email saying that my flight had been rescheduled- but with an additional layover of 3/12 hours in London and the flight was rescheduled for the next day. Although I am grateful to have a flight rescheduled, it does present a problem as I am due back into work on Tuesday morning- which I will not be able to do because I will have spent 21 hours in either an airport or on a plane on Monday. I have been in Europe for 5 weeks and extending my leave is inconvenient to myself, my employment and colleagues. I would chalk this up to an unusual occurrence- however this is the second flight that was cancelled this trip. My July 1st flight to Paris was also cancelled and It was rescheduled for the 3rd or 4th. This would have me missing the meet and greet, orientation, and first two days of a class that I was enrolled in and this trip was planned around. I luckily was able to get a flight on the 2nd- but still missed my meet and greet and orientation. To have both my flight to Paris cancelled and then my return flight home from Paris cancelled is quite just an unusual occurrence, frankly it’s unacceptable. I understand that we are in trying times- I am a registered nurse case manager- and I know exactly the how hard things are for hospitals and airlines alike. We’ve been through a really horrendous 21/2 years- and in the hospitals were still dealing with all the people getting sick from the variants. I really needed this diversion and vacation- having my flights cancelled wasn’t helpful to my state of mind. Additionally, this hotel that I’m in, the Moxy, was a 5 minute walk from your ‘shuttle’ (tram would be more correct), and with luggage from a 5 week trip- it was onerous getting to the hotel. I’m not looking forward to repeating that again at 6:30 tomorrow morning. Furthermore, I was put in a room with a toilet that wouldn’t stop running, of which no one had a solution for, and it had a distinctive smell of sewage, and change of room was not offered. The dinner that was provided was also inedible. I wouldn’t recommend putting your passengers in this hotel. I believe that I am entitled to compensation from the airline, for both flights. The reservation number is GXXXXXX. Under the name of Elizabeth D. Hopefully, I will be able to fly home tomorrow, keeping my fingers crossed that the flight isn’t cancelled. I look forward to your reply. Elizabeth

When I was notified the flight was cancelled I saw they had rerouted my original route (Lisbon to Atlanta via Paris) through Sao Paolo, delaying arrival 12+ hours. I was able to call customer service and change the connection flight to a shorter delay (2 hrs, 10 min) still through Paris.

They said a part was missing for the plane

Nos dijo que se cancelaba por condiciones meteorológicas Después nos tuvo 7h en la terminal para darnos alojamiento y comida Pero la atención muy nefasta y maleducada.