Plaintes Lufthansa

Merci pour tout, ce retard de vol m'a pénalisé mais je vous remercie pour la bonne gestion.

Merci énormément pour votre prise en charge et votre suivi et résultat concluant :)

C'est un peu plus long qu en direct avec la compqgnie et il y a la commission mais c'est unn bon service pour être sûr de ne pas passer à côté d'une indemnité Merci

Top rien à dire

Merci beaucoup

Excellente

Très bien

Très bonne expérience

Très rapide, dispo

Merci beaucoup

Merci pour votre aide.

Lengthy application process - seems like it needs the same things repeatedly. Worth persevering.

It takes a long time to send and copy all the papers, but the Communication was good. Emirates cancelled our Flight back to Germany because of the Iranwar. So we had to spend 3 Nights in Capetown an book a new flight back to Germany for 1.250 € with ethiopian airlines instead of 555 € before with Emirats. We booked a Flight Hamburg-Capetown -Hamburg we were shure, that the European rules made our flight saven because our Flight started in Germany and it should end in Germany. But the arguments for not paying a refund for the additional costs for our flight was, that the flight back to Germany didn‘ t start in EU but in Capetown! So everybody should check seriously the terms and conditions before booking a non European Airline. It could be a expensiv experiance. See the explanation of Emirates!

I put a.complaint with AirAdvisors in 2024 regarding a delay with Air France with whom I did not get any satisfàction....Air Advisors came.back to me 4 years later with a compensation....extraordinary... Thank you.