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KLM Royal Dutch Airlines complaints: comments, page 27

2,012 comments

Sisi Z

verifbadgeVerified | Jul 27, 2025
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Newcastle-Budapest

Economy

No reason given

I'm still waiting for my refund from KLM after my flight to Budapest was disrupted due to an aircraft change. Despite confirming with them over the phone that I would receive a full refund, it's been months and I still haven't received the payment. After multiple follow-ups, I'm still chasing them for a resolution.
  • Newcastle-Budapest
  • Economy

Lauren Jade E

verifbadgeVerified | Jul 27, 2025
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Newcastle-Budapest

Economy

No reason given

The flight was cancelled so we got onto a new flight provided but disrupted the whole evening was very stressful and second time in one year happened with KLM
  • Newcastle-Budapest
  • Economy

Lauren E

verifbadgeVerified | Jul 27, 2025
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Rome-Newcastle

Economy

No reason given

The flight was cancelled from Amsterdam onwards they would not let us board to amsTerdam so we had to book from Rome to London then go NCL
  • Rome-Newcastle
  • Economy

Yonan G

verifbadgeVerified | Jul 26, 2025
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Linkoeping-Barcelona

Economy

Successful claim

No reason given

I missed an entire day of my flight schedule. As a result, I will now spend one less day at my hotel, even though I have already paid for five nights
  • Linkoeping-Barcelona
  • Economy
  • Successful claim

Reece W

verifbadgeVerified | Jul 26, 2025
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Aberdeen-Johannesburg

Economy

No reason given

The flights had been cancelled 3 hours before the flights were scheduled to depart with no explanation beyond β€œoperational”
  • Aberdeen-Johannesburg
  • Economy

Jakub K

verifbadgeVerified | Jul 25, 2025
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Edinburgh-Gdansk

Economy

Problems at airport

KLM Flight grom Edynburg were late and I didn't catch a next KLM connection flight. I had to stay for a night in Amsterdam. I miss 2 important business meeting in Gdansk (business dinner) and busines meeting in the morning 10.07. Dinner at the hotel I had to pay from my money because I got only small pizza from KLM voucher. I paid as well for the gotel in Gdansk and I could not rebook it
  • Edinburgh-Gdansk
  • Economy

Bo D

verifbadgeVerified | Jul 24, 2025
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Humberside-Nice

Economy

Successful claim

From hunberside was delayed due to this we missed connecting flight in Amsterdam to NICE and had to stay overnight in Amsterdam meaning lost day of holiday I then got email to say flight on 24th has also been cancelled so booked another flight on Saturday
  • Humberside-Nice
  • Economy
  • Successful claim

Michael M

verifbadgeVerified | Jul 24, 2025
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Athens-Inverness

Economy

Problems at airport

Flight was delayed by about 2 hours at Athens so connecting flight in Amsterdam to Inverness was missed . So the next day we were flown to London. The on to Inverness
  • Athens-Inverness
  • Economy

Johnny L

verifbadgeVerified | Jul 23, 2025
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Aalborg-Luxemburg

Economy

Successful claim

No reason given

I did made an online request for compensation, but that was 2 weeks ago but I did not receive anything. The flight was cancelled, so I had to stay one extra night in Denmark, and then it was not only just take a Flight to Amsterdam, but it was Copenhagen, then Amsterdam, and then finally Luxembourg. I hope you can understand that it was a bit bothering all this, and I hope I can receive a compensation. Thank you for your time and assitance.
  • Aalborg-Luxemburg
  • Economy
  • Successful claim

Martina D

verifbadgeVerified | Jul 23, 2025
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Edinburgh-Amsterdam

Economy

No reason given

The morning before the 13:20 flight I received the notification that is was cancelled, with no explanation. I later received the new flight itinerary, learning that I would have a stopover (my original flight was direct from Edinburgh to Amsterdam and would have lasted around 1h and 30min). The new flight departing at 14:25 was over two hours delayed and took off at around 17h. The connecting flight I was provided would have departed at 18:25 but it was also about one hour delayed (that ended up being the only reason I even made that flight on time). I finally arrived at Amsterdam at around 21:30h. I was supposed to have originally arrived at 15:50h.
  • Edinburgh-Amsterdam
  • Economy

Marcus H

verifbadgeVerified | Jul 21, 2025
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Copenhagen-Bangkok

Economy

Successful claim

Influence by other flights

We flew from Copenhagen. That plane was delayed causing us to miss our connecting flight to Bangkok. They booked us on a flight to Singapore and then a flight from Singapore to Bangkok. It was a total delay of almost 13 hours causing me to miss a wedding
  • Copenhagen-Bangkok
  • Economy
  • Successful claim

Ayan K

verifbadgeVerified | Jul 21, 2025
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Edinburgh-Hamburg

Economy

Influence by other flights

My flight into Amsterdam was delayed and I thus missed my connection to Hamburg. There was no other flight they could rebook me on that day so I had to overnight in a hotel in Amsterdam and then fly the next morning with an additional connection in Bergen. I had to book a hotel and a taxi there and back. I missed an important event in the morning in Hamburg due to this disruption.
  • Edinburgh-Hamburg
  • Economy

Izabelle M

verifbadgeVerified | Jul 21, 2025
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Stockholm-Fort Lauderdale

Economy

No reason given

So it started with that my first flight from ARN to JFK was delayed 3 hours. So then I had already missed my connecting flight in JFK-FLL. So when I arrived at JFK I needed to wait 4 hours for the new flight I got, Then I arrived at FLL 5,5 hours later than expected.
  • Stockholm-Fort Lauderdale
  • Economy

Rozh S

verifbadgeVerified | Jul 21, 2025
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Amsterdam-London

Economy

Problems at airport

I made a claim and this was their response - I don't agree with this as it was actually more than 3 hours if you count the time that the flight actually took off: 'Thank you for your message. I am sorry that your flight KL 1005 from Amsterdam to London Heathrow on 01 March 2025 was delayed. Please accept my sincere apologies on behalf of KLM. However, since the delay to your final destination was less than three hours, you are not entitled to compensation according to the EC Regulation no. 261/2004. We look forward to welcoming you on board our flights again soon and hope that in future everything will be to your entire satisfaction.'
  • Amsterdam-London
  • Economy

Victoria S

verifbadgeVerified | Jul 21, 2025
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Schonefeld-Edinburgh

Economy

Problems at airport

The delayed Berlin to Amsterdam flight made me miss my connecting flight to Edinburgh. The staff at the airport said they couldn't provide hotels or anything else so we had to book it ourselves, and everything would be reimbursed. The rebooked flight next morning was now through Paris, and didn't have any seats. I claimed reimbursement and compensation but only got legal minimum (the hotel) - transport next day from the airport was not. I also couldn't source any food due to closed shops at Schipol at night, and dietary restrictions (allergies to processed foods). Nothing was given in terms of compensation for the disruption. Additionally, the luggage was lost and did not arrive till end of the week.
  • Schonefeld-Edinburgh
  • Economy

Robert F

verifbadgeVerified | Jul 20, 2025
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Lisbon-Warsaw

Economy

No reason given

The airline offered the voucher for the hotel and breakfast in Amsterdam, but declined the compensation for the delayed flight.
  • Lisbon-Warsaw
  • Economy

JoΓ£o Daniel R

verifbadgeVerified | Jul 19, 2025
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Porto-Teesside

Economy

Weather conditions

The flight OPO-AMS was delayed which cause us to miss the connection flight AMS-MME. I had to spend the night in Amsterdam, paying for hotel and taxi because the airline didn’t provide any options. It was said that all the hotels were fully booked so the airline couldn’t provide hotels to those affected by the missing flight. I would like to have a full refund off the hotel and Uber expenses.
  • Porto-Teesside
  • Economy

Justyna B

verifbadgeVerified | Jul 19, 2025
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Luxemburg-Genoa

Economy

No reason given

Sorry i put wrong take off time in the claim from lux and consecquqntly from Amsterdam. The right details are on added screenshot Flight took off on time from lux and Amsterdam then without much info ahead was redirected to Turin possibly due to weather condition then we wehe proposed to wait for a bus to take us to Genoa airport ( waiting up to 4 h for a bus witjout much info / any voucher) or the option was given to us to travel by oor own and claim compensation. Finally i took several trains arriving at my destination in la Spezia around midnight where i had to book a hotel since i missed my checkin slot. Thank you for your help
  • Luxemburg-Genoa
  • Economy

Munya N

verifbadgeVerified | Jul 19, 2025
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Economy

My problem- not getting invoice for extra 2 bags checked-in

I have been requesting an invoice through the online portal and the invoice I get is just for the ticket and does not include the extra 2 bags I checked in as well as my seat change during check-in. I need the invoice to claim back my money from my company.
  • Economy

Kyle A

verifbadgeVerified | Jul 16, 2025
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Aberdeen-Georgetown

Economy

Technical problems

Computer on the plane had technical issues. Waited on the plane for over 2 hours and then eventually was told they were not happy with outcome of tests on the computer. Stayed on the plane another hour before we got disembarked. I am due to attend a meeting in Georgetown which will now have to be rearranged. KLM staff provided bottles of water.
  • Aberdeen-Georgetown
  • Economy

Ian B

verifbadgeVerified | Jul 15, 2025
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Economy

due to change of aircraft status of ticket and seats changed

Status of seats changed (without any notice) from Premium Economy on a total flying time of 25 hours. No options to upgrade and ended up in different seats and not alongside my wife due to this. When i called in to customer service line after a 35 min wait i was told nothing could be done, but go to the airport early. Further insult to having to check my carry on bag (in legal sizes and weights) into checked baggage without any options, no service or care for loyal clients who travel on premium economy at least twice a year. As a regular business traveler my choice airline is now moving to bottom of the list, - no apologies, nor lounge access or business upgrades were offered ( even the paid option)- POOR SERVICE and whilst stated on the web site that a refund would happen this is ignored and not acknowledged.
  • Economy

George L

verifbadgeVerified | Jul 15, 2025
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Bristol-Amsterdam

Economy

Successful claim

Technical problems

they offered me a voucher that was only visible after we boarded the flight, no communication through the app that voucher was possible. I filed a formal complaint with the airline but haven't heard a peep from them, its quite ridiculous they can treat their customers this way.
  • Bristol-Amsterdam
  • Economy
  • Successful claim

Debbie B

verifbadgeVerified | Jul 14, 2025
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Economy

Bagage delay on alive at Entebbe AirPort

Hello Am writing to express my disappointment from your service as a big company KLM, on our arrival to our destination which was EBB, from CPH, we didn't get our Luggages, Imagine with two kids and not having what to use, it took you again 2 days before we got our Luggages. I spent quite alot and the inconvenience plus the disterbence I encountered, I kindly requesting for the for the refund please. Thanks Kind regards
  • Economy
  • Desired solution

bluecheck Refund

Stellan F

verifbadgeVerified | Jul 14, 2025
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Cape Town-Gothenborg

Economy

Successful claim

Weather conditions

I was rerouted based on delays from capetown, to get to gothenburg via stockholm, and that was fine, but then we were delayed from amsterdam to stockholm, meaning i missed my first connecting flight, i was booked into the nex one, but i arrived too late to gothenburg to catch my last train home, there were hotels as an option, but the were as expensive as the cab ride and would have added an additional day to my trip, so i saw it as my only option, and i live 150km from the gothenburg airport. so basically at the end you rebooked my flights and did the best you could, i am superhappy about that but due to circumstances i did not get back home at the encd without the taxi option. :-)
  • Cape Town-Gothenborg
  • Economy
  • Successful claim

Lucas H

verifbadgeVerified | Jul 13, 2025
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Glasgow-Amsterdam

Economy

Online check-in would not work for me, and I checked in in person. But since most others checked in online, I was bumped off of the flight. I was bumped from my flight at 0910 to one at 1700 later that day, and I was offered either compensation or voucher. I chose compensation and I have a paper receipt handed to me by handling staff of this saying "valid for 1 year". Voucher number: 7497523. I do not know if this means my compensation is already in progress or not? I lost almost a full day at my destination.
  • Glasgow-Amsterdam
  • Economy

Janaka Prasad Sujeewa F

verifbadgeVerified | Jul 11, 2025
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Dubai-Helsinki

Economy

Upon arriving in Helsinki on 10th July at 1:00 PM, I discovered that my luggage had not arrived. I was later informed the luggage would arrive at 5:30 PM. I waited at the airport and collected only one bag. I was told the other one will arrive at 12 midnight,and can collect next morning after 8:00 AM or wait until 15th July for delivery. Due to urgent documents in my baggage, I requested to pick it up myself. I returned from Tampere to Helsinki on 11th July evening, only to be told it would now be sent directly to Tampere after midnight. Since then, there has been no accurate update or tracking, and I have received no official communication via email. Furthermore, I originally booked my ticket on 25th June 2025, and an amount of AED 2,905 was successfully deducted from my account. I received a confirmation for the booking (booking reference: YBHKDC). However, when I called KLM customer service on 5th July to confirm baggage allowance, I was informed that my booking did not exist due to a system error on your end. I was then instructed to make another payment for the same flight and told that I would receive a refund for the first transaction. To date, no refund has been processed, and no any follow up or communication from your end. This delay is unacceptable and has caused me undue financial strain ( where I could not do my other utility payments and other dues because of double payment). I can provide both the original booking confirmation and the bank deduction records clearly showing the double payment.
  • Dubai-Helsinki
  • Economy

Nayeli J

verifbadgeVerified | Jul 9, 2025
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Amsterdam-New Orleans

Economy

Successful claim

Technical problems

Dear KLM On July 1, 2025, my co-passenger Olivia and I boarded flight KL0621, scheduled to depart at 17:05. After boarding, it became apparent that the plane had not taken off as expected. The pilot informed passengers that there was a fueling issue, which was being addressed and would be resolved shortly. However, we remained on the aircraft for approximately two hours without further clarification. To this day, I am still unclear on the exact nature of the fueling problem. Due to this delay, we arrived at our connecting gate in Atlanta nearly three hours behind schedule and missed our connecting flight to New Orleans, which was supposed to arrive at 23:22. This disruption was particularly problematic, as we had very important personal matters that required our timely presence in New Orleans. We were informed in Atlanta that the next available flight would not arrive in New Orleans until approximately 15:30 the following day July 2, 2025. Given our situation, this was not a viable option. As a result, we were forced to rent a car and drive through the night to arrive at the New Orleans Airport by 9:00 AM. Compounding the issue, we attempted to retrieve our checked luggage before leaving Atlanta, but the baggage service had already closedβ€”another consequence of the delay. This forced us to make an additional trip to the New Orleans Airport later to collect our bags, further delaying us and causing significant inconvenience and stress. The total cost of the four flights we originally booked with KLM was €1,573.70 per passenger. Due to the missed final leg of our journey and the need to find alternate transportation, I am requesting a partial refund of €389.35 per passenger (representing 1/4 of the total fare), as we were unable to take the final flight. Additionally, I am requesting reimbursement for the €299 spent on the rental car, which was a direct consequence of the flight disruption. Thank you for your attention to this matter. I look forward to your timely response and a fair resolution.
  • Amsterdam-New Orleans
  • Economy
  • Successful claim

James S

verifbadgeVerified | Jul 9, 2025
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Vienna-Bristol

Economy

Successful claim

No reason given

My stepfather John Carroll is dying in a hospice in Penarth, that's why I am rushing to Bristol. This 6 hour delay in arriving to Bristol is totally unacceptable and means I miss a whole day of time with him.
  • Vienna-Bristol
  • Economy
  • Successful claim

Kristen R

verifbadgeVerified | Jul 9, 2025
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Stavanger-Singapore

Economy

Successful claim

No reason given

Out flight from Amsterdam-paris got delayed so we did not manage to take our next flight to Singapore. We was supposed to be at work on a boat today, but now everything gets delayed.
  • Stavanger-Singapore
  • Economy
  • Successful claim

Boris B

verifbadgeVerified | Jul 8, 2025
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Las Vegas-Amsterdam

Economy

Technical problems

I've created separate claim for extra costs with request [C-9692807]. This request is only for compensation.
  • Las Vegas-Amsterdam
  • Economy

Ante S

verifbadgeVerified | Jul 7, 2025
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Paris-Zagreb

Economy

Influence by other flights

Flight from Paris - Amsterdam- Zagreb. Flight from Paris was late more than 3 hours, missed connection in Amsterdam. It was after midnight, no one was at airport, had to pay for my own accommodation. Flight was rescheduled next day afternoon.
  • Paris-Zagreb
  • Economy

Johan K

verifbadgeVerified | Jul 7, 2025
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Gothenborg-Madrid

Economy

Successful claim

No reason given

Because of the delay the checkdesk i gothenburg sent me to the transferdesk in schipole so they could get me an hotel. But the desk was closed (after 22 PM). I had to order hotel by my self. I had an appointment at midnight to deliver a critical sparepart to our company in spain. Now i missed it with 10 hours. And i arrived back home 10 hours later than expected. I had no other expences. Regards Johan Klasson
  • Gothenborg-Madrid
  • Economy
  • Successful claim

Favour O

verifbadgeVerified | Jul 6, 2025
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Manchester-Lagos

Economy

No reason given

The initial flight was delayed and had to spend so much on transport, time and money. I would’ve been at my destination Lagos right now but now have the next flight gets me there at 6am tomorrow instead of 8pm tonight inducing more stress on me as a single mom with my kids. Your consideration is greatly appreciated, can’t wait to hear from you..
  • Manchester-Lagos
  • Economy

Marcin D

verifbadgeVerified | Jul 5, 2025
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Krakow-Lima

Economy

Successful claim

No reason given

On July 5th at 24:01 am ( 6 hours prior to the departure) we received both an email and a text message informing us about the flight being cancelled and two hours later we got a text message telling us to arrive at the airport to check in , which we did. The two pieces of information were confusing because on the one hand they informed us about the cancelled flight and at the same time told us to arrive on time to check in. We could have stayed longer at the hotel next to the airport which we booked to arrive the day before the flight and not to oversleep. I would like to point out that both messages were sent while we were asleep. When we arrived at the airport on 5th July to check in, we were told that because of the cancelled flight, we will have to catch the next flight 7,5 hours later and stay overnight in Amsterdam to take the flight to Lima (our final destination) the next day, 6th July at 9:55am. We were offered vouchers to get some food and drink (16 Euro each). We lost extra money staying at the hotel near the airport and waking up at 3am- we could have stayed until check-out -11 am. The hotel cost 80 Euro. As a result, we will arrive in Lima (Peru) 24 hours later than planned
  • Krakow-Lima
  • Economy
  • Successful claim

Elena T

verifbadgeVerified | Jul 4, 2025
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Amsterdam-Madrid

Economy

Technical problems

10 minutes before boarding they first announced that there shouldn't be any cancellation and then after a few minutes confirmes the flight was cancelled creating an insane amount of chaos among travellers and lack of personnel who was dealing with the issue
  • Amsterdam-Madrid
  • Economy

Olamide O

verifbadgeVerified | Jul 3, 2025
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Dublin-Lagos

Economy

I took a fight from Dublin to Amsterdam.. From Amsterdam to Lagos. But I didn't get my laugages that same day... All my medication is in my laugages... I am a sickle cell patients which I need to take my medication.... But I couldn't take it at night and in the morning due to what happened... And u mixed going to my father city for ileya because my parents are Muslim.... I suppose to send my sallah with them..
  • Dublin-Lagos
  • Economy

Piotr B

verifbadgeVerified | Jul 3, 2025
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Rio De Janeiro-Amsterdam

Economy

Successful claim

No reason given

My flight GIG-AMS was cancelled a few hours before departure, I was rebooked automatically for flight next day , but I had to flight first to Buenos Aires first and then to Amsterdam. Instead arriving home airport GDN at 17:55 on Saturday 28th , I arrived around 12:00 on Sunday. My extra stay in hotel at GIG airport was paid by my company. I have no contact with airline as I was rebooked automatically for the next day so I decide to stay in hotel.
  • Rio De Janeiro-Amsterdam
  • Economy
  • Successful claim

Anne W

verifbadgeVerified | Jul 1, 2025
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Nice-Victoria

Economy

No reason given

The June 19 flight from NCE to AMS was severely delayed. As a result I was unable to connect with my June 19 AMS to YVR and YYJ flights. KLM rebooked me on flights for the following day (JUne 20) and provided me with a hotel and meals. The rebooked WestJet flight from YVR to YYJ on June 20 was also cancelled and I had to wait an additional 3 hours in YVR on the following day (June 20). I finally arrived in Victoria airport around 16:00 on June 20 instead of 17:40 on June 19. As a result, I missed my meet-up with my partner at YYJ on June 19 and had to arrange private transport to pick me up from YYJ to my home (ca $75).
  • Nice-Victoria
  • Economy

Monica M

verifbadgeVerified | Jul 1, 2025
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Kristiansand-Valencia

Economy

Successful claim

No reason given

I arrived to Valencia 17,5 hours later. (one day later, on Saturday 21 of June at 16:35). I had a flight that day (on the 21 of June) from Valencia to Malaga (at 18:00). Due to the 17,5 hours delayed I could not go home and change the luggage, and I arrived to Malaga with no summer clothes. (I was in a business trip in Kristiansand with only computer and business luggage). I had to buy new basic clothes. The airline hostess at the transfer desk was not really concerned or empathised with my problems. I have been trying to contact the airline since then with no luckl. The only information they provide by phone is that claims should be done by the webpage and the webpage is having error the last two weeks, not making possible to file a claim. I have tried by the chat at the KLM weg but they ask to try again and again. But the webpage claim is not working. No solution or information is provided by KLM.
  • Kristiansand-Valencia
  • Economy
  • Successful claim

Santiago C

verifbadgeVerified | Jul 1, 2025
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Kristiansand-Valencia

Economy

Successful claim

No reason given

Fligth krs-ams took off and landed delayed, it did not allow to get my next fligth to VLC. KLM agreed to support my accomodation and food with a voucher until next fligth they provided to me the following day. I also added final boarding pass in the form before. *Arrival to final destination 16:38 a VLC day Saturday 21st June 2025. - expected day before at 11H00, DELAY OF 17H38 **The boarding gate was closed **They told us that our transfer time was short, I answer that the fligths and transfers were provided by them, as I booked it in their website directly. ****Inconvenience: I lost plans with my family on Friday and Saturday , I spent more hours working, I lost my jacket in the airport when running to the boarding gate. ** Arrival
  • Kristiansand-Valencia
  • Economy
  • Successful claim

Funmilola O

verifbadgeVerified | Jun 30, 2025
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Dublin-Lagos

Economy

No reason given

The delay started from the Dublin for more than 40 minutes, the delay continued when we landed in Amsterdam. Instead to leave Amsterdam by 14.20, to lagos, we left Amsterdam 20.35 to Nairobi and landed in Nairobi around 04.30. We were delayed again in Nairobi till around 11.30 on the 8th of June 2025. We left Nairo to lagos and landed around 04.30 on the 9th of June 2025
  • Dublin-Lagos
  • Economy

Wenbo L

verifbadgeVerified | Jun 29, 2025
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Copenhagen-Shanghai

Economy

Successful claim

Technical problems

When I waited in front of the gate, we were told that the flight was cancelled becaused of some satety check. I'm not really sure about what I remember.
  • Copenhagen-Shanghai
  • Economy
  • Successful claim

Erik J

verifbadgeVerified | Jun 28, 2025
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Lisbon-Stockholm

Economy

Successful claim

No reason given

Delayed takeoff partially due to traffic. Landed around 17:10 (connecting flight began boarding the same time).
  • Lisbon-Stockholm
  • Economy
  • Successful claim

Chi Nam L

verifbadgeVerified | Jun 28, 2025
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Stockholm-Lisbon

Economy

Successful claim

No reason given

The first flight was delayed about three hour, thus, I missed the second flight, then they changed to a morning flight, they gave me voucher for a hotel and food, but the hotel was far, so that I had to stay at the airport for a night and arrived at Lisbon around 12:00 am
  • Stockholm-Lisbon
  • Economy
  • Successful claim

Dan Lucian I

verifbadgeVerified | Jun 28, 2025
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Montreal-Bucharest

Economy

Successful claim

Technical problems

I had bought tickets with KLM from Montreal to Bucharest. The first segment, the flight KLM 672 scheduled on June 3, 2025 at 18:50, from Montreal to Amsterdam was cancelled. It was said there was an issue with the hydraulic system of the plane. The 2nd segment, the KL1373 scheduled from Amsterdam, on June 4, 2025 at 9:20 AM was supposed to get to Bucharest at 13:00. I was rescheduled from Montreal on June 3, 2025 at 9:30 PM with Air Canada AC 900 and I got in Amsterdam at 10:20 AM and for the second segment I was rescheduled on KL1375, on June 4, 2025 at 13:35 and got in Bucharest at 17:20, 4 hours and 20 minutes later than initially planned. According to the info on their site, for delays longer than 4 hours, the compensation in cash is 600 EUR.
  • Montreal-Bucharest
  • Economy
  • Successful claim

Fingal F

verifbadgeVerified | Jun 27, 2025
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Oslo-Cork

Economy

due to Nato summnit and cancelled flights the plan was over booked and 2 passengers incluing myslef where not allowed to board , we where offered a flight voucher or the copmesation of €250 cash as copensation copies attrtached
  • Oslo-Cork
  • Economy

Mihalache G

verifbadgeVerified | Jun 27, 2025
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Bristol-Bucharest

Economy

No reason given

During the 4 hours of delay at Bristol airport NO ONE discussed with us the reasons for the delay. Upon boarding the pilot mentioned something about the fault of the partner who was supposed to fly the flight, EASTERN AIRWAYS and nothing else.
  • Bristol-Bucharest
  • Economy

Mihalache G

verifbadgeVerified | Jun 26, 2025
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Bristol-Bucharest

Economy

Influence by other flights

Problems with the partner company, WESTERN AIRWAYS, which was supposed to operate that flight (Bristol-Amsterdam), and KLM had to provide another aircraft that arrived late from Amsterdam, delaying my plane to Bucharest.
  • Bristol-Bucharest
  • Economy

Abdul M

verifbadgeVerified | Jun 24, 2025
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Dubai-Birmingham

Economy

Technical problems

Flight got cancelled like less than 24 hours the flight number was KL428 and I was delayed by 8 hours or so and I had to stay at hotel and buy food cost me more money as you can see from my bank statement
  • Dubai-Birmingham
  • Economy

Ayla H

verifbadgeVerified | Jun 23, 2025
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Edinburgh-Amsterdam

Economy

Mine and my friend’s flight the morning of the 23rd of June had already been rebooked for 1:25pm. Upon arrival at the gate we were denied boarding and were requested to gather our suitcases from the belt and check in again. We were put on the next flight at 5:15pm. This delayed our designated time in Amsterdam by 10 hours in total.
  • Edinburgh-Amsterdam
  • Economy

These complaints are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor complaints for compliance (as feasible).

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