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You can get as much as £520 (€600) in compensation if you’re denied boarding an overbooked Emirates flight.
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If you get to the boarding gate and learn that your Emirates flight is overbooked, here’s what will happen.
Emirates agents will start looking for volunteers willing to give up their seat in exchange for a compensation package. This package can improve as the flight gets closer to departure, but at base volunteers will be offered:
Because of their focus on hospitality, Emirates has been known to offer enticing compensation packages for volunteers that can include upgrades to business class and access to the Marhaba Lounge at the Dubai airport.
If there aren’t enough volunteers, Emirates will begin denying some passengers boarding, usually based on who checked-in for the flight last. If you’re chosen, then you have been involuntarily denied boarding, and you’ll be provided with:
If you were involuntarily downgraded to a lower seating class on your rebooked flight, you will be compensated but if you are upgraded, you don’t have to pay the difference.

Emirates isn’t based in the UK or EU, but they must comply with UK261 and EU261 regulations when their flights depart from airports in these regions. So, if you’ve been involuntarily denied boarding an overbooked Emirates flight, you will be entitled to the following amounts based on the distance of your flight. You should receive these amounts immediately without having to specifically request it.
Flight Distance | Compensation Payout |
Flights under 1,500 km | £220 (€250) |
Flights between 1,500 and 3,500 km | £350 (€400) |
Flights over 3,500 km | £520 (€600) |
By contrast, if your flight is departing from Dubai, then Emirates only has to comply with the rules of the UAE. So, if your flight from Dubai is overbooked and you’re denied boarding, you will only be offered meal vouchers and free lodging for very long delays. The airline does not offer cash compensation to passengers unless they are forced to, based on local laws.
While you might not be able to avoid overbooked flights completely, it is helpful to know which routes are overbooked the most. For Emirates, the most oversold routes are:
Need to check the status of your Emirates flight? Check our Emirates real-time flight tracker.
Ask Emirates why you were denied boarding. They should provide you a statement, outlining why you were refused boarding and the approximate compensation total. Keep this document because if you don’t receive your payout, you’ll need to file a claim.
Ask about a new flight to your destination. You do have the option to request a refund, which might be a good idea if you would rather find a flight with a different airline.
If you were bumped because of overbooking, Emirates should give you your compensation payout right away. Also, be sure to request vouchers for meals and hotel accommodation if you won’t depart until the next day.
You will not receive compensation from Emirates if you were denied boarding because of the following reasons.
If you’ve been bumped from a flight and need help getting compensated, AirAdvisor is happy to assist. We’ve been protecting air passengers’ rights since 2017, and our legal team has a 98% win rate for airline compensation claims. See if your flight is eligible by entering your basic flight details into our free compensation checker.
Figuring out how much you are owed for an Emirates disrupted flight can be complicatedWe're here to help. Let us assess your compensation for you.Check Your Flight
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