Delta Air Lines complaints: comments, page 4

Turi M

Verified | Feb 14, 2026

Phoenix-Minneapolis

Economy

HORRIBLE Customer Service, only care about money

Flew out of MSP TO Orlando January 31, 2026... almost 5 hour delay! No pilot! Connected flight Feb 7 to Phoenix. Now flying home to MSP Feb 14, 2026, flight delayed 2 hours and no guarantee flight will take place. Mechanical error they say.

Overall

Delayed flight

Phoenix-Minneapolis
Economy

Desired solution

Refund

Judith L

Verified | Feb 13, 2026

Dallas-Fort Worth-Johannesburg

Economy

Successful claim

I've sent an email of claim to KLM and received the response of only apologies not talking about the compensation. I've lodged a claim at their website to no avail or any response. As I didn't have toiletries stuffs I bought just some necessary things the following day. And I just want my suitcase case be replaced and that they reimburse me the small expenses I made for toiletries.

Dallas-Fort Worth-Johannesburg
Economy
Successful claim

Aykan C

Verified | Feb 12, 2026

New York-İstanbul

Economy

Technical problems

We boarded the plane at JFK at 7:25 PM as planned. However, we waited inside the plane for almost 3 hours and the plane didn't take off. We were supposed to be in Amsterdam at 9:00 AM. When we landed in Amsterdam, they told us that the AMS-IST flight scheduled for 11:45 AM had already departed and they had automatically changed it to the nearest flight with a layover in Belgrade. The Belgrade flight was scheduled to depart at 8:35 PM. Despite waiting that long, they only gave us a 15 EURO food voucher. The Belgrade flight landed at 10:55 PM, but we had to wait another 90 minutes for the Istanbul flight. We landed in Istanbul at 3:30 AM. However, I had already bought a ticket from Istanbul to Ankara, which I had to change, incurring further expenses. Also, because I changed the ticket, I had to wait for hours again in Istanbul for the new flight time (11:00 AM). My friend Dila Nisa Baydar experienced exactly the same thing I did because we had the same tickets.

New York-İstanbul
Economy

Suad L

Verified | Feb 11, 2026

Paris-Zanzibar

Economy

You lost my luggage. I have been waiting to receive it since Sunday morning when we arrived in Zanzibar after we lost our flight Paris_zanzibar, as our first flight NYC to Paris was delayed. Your company send us from Paris to Amsterdam, from Amsterdam to Kenya, from Kenya to Zanzibar. We arrived one day in delayed here . The luggage is still missing. I have put Apple tag inside and it shows as it is in the airport of Tanzania, not in Zanzibar.

Paris-Zanzibar
Economy

Elisa L

Verified | Feb 11, 2026

Paris-Zanzibar

Economy

Our luggage are lost in Paris airport. We have in Zanzibar 4 days now without any of our personal things. We need the luggage back as we received yesterday any one , and the other one is lost.

Paris-Zanzibar
Economy

Katelynn S

Verified | Feb 9, 2026

Fort Lauderdale-Copenhagen

Economy

Weather conditions

Our flight from FLL to BOS was unable to land due to weather. We circled in the air for quite a while and then were stuck on a bus on the tarmac. We then missed our connection to Copenhagen. The airlines rebooked us on a flight to Amsterdam and then another flight to Copenhagen. Unfortunately our bags did not make it on the flights and were stuck in Boston for 24 hours. We had to buy toiletries and a few clothing items to hold us over. We arrived at our final destination, Copenhagen, a late and without our luggage. The airlines told us they would get us our luggage back and pay for any clothes, shoes, and toiletries we needed to buy in the meantime.

Fort Lauderdale-Copenhagen
Economy

Colleen C

Verified | Feb 6, 2026

Atlanta-Edinburgh

Economy

Claim escalated to airline

We left atlanta ga suppose to go to Detroit to amsterdam to Edinburgh Instead baggage was sent to Detroit and edinburg someone retagged the luggage 4 pieces of luggage we waited three days for the last piece had my moms mink coat which is missing we incurred charges for laundry and other items I was limited on warm cloths the majority was in the bag I didnt get for 10 days after someone sent this luggage from Edinburgh to spain this has been an absolute nightmare makes me question being a member of delta for 25 years

Atlanta-Edinburgh
Economy
Claim escalated to airline

Elizabeth M

Verified | Feb 5, 2026

Atlanta-Phoenix

Economy

My flight was due to part at approximately 10:30 however I arrived at the airport early and asked if they had any earlier flights they said yes and I could change for $150 fee which I paid and after finalising the payment and changing to the earlier flight they then told me that that flight had been delayed and wouldn't depart until after my original flight was due to depart so I asked to be changed back to my original flight which I was then told is now fully booked and I had to go on standby but I was first on the list however that is not true because three other people on standby boarded before me and I was unable to fly. It's disgusting service I cannot believe such poor service from such a big airline. I was unable to fly that day and had to book a flight the following day with the different airline which was very expensive purchasing last minute. I also had to pay for a night accommodation in Atlanta until my flight departed the next day this was one of the worst experiences I've had flying with any airlline

Atlanta-Phoenix
Economy

Bhargavi K

Verified | Feb 4, 2026

Toronto-Bangalore

Economy

Yes My baggage was not handled properly and delivery persons were not polite. While filing PIR I was informed that my luggage will be delivered within one day but it took 2 days and they told I will get some compensation for that I didn’t receive anything

Toronto-Bangalore
Economy

Joel B

Verified | Feb 1, 2026

New York-Auckland

Economy

On 11/11 JFK flight to lax delayed because toilet broke. Arrived at lax I hour late. 1030 pm. Missed connection to Auckland which was supposed to leave lax at 10:30 pm. Had to stay extra night in Los Angeles, for 220 US dollars. Delta rebooked flight following day to Brisbane and then to queenstown, nz and offered no other compensation. Missed connection with tour boat in New Zealand leaving from queenstown due to delay. Had to fly to Stewart island drive to catch boat 3 days later. Total extra expenses in New Zealand were 3025 new zealand dollars or 1089’us dollars. Invoice attached. 3 days of tour were missed.

New York-Auckland
Economy

Zoltan T

Verified | Feb 1, 2026

Budapest-Jacksonville

Economy

Claim escalated to airline

Waiting at Amsterdam over 4 hours taking off, after landing at Atlanta and waiting for my language about 30-40 minutes, never arrived

Budapest-Jacksonville
Economy
Claim escalated to airline

John M

Verified | Jan 28, 2026

Buffalo-Florence

Economy

The bags arrived in Florence the same day as our flight and we would have gladly gone back to the airport to pick them up. Instead we spent days of our once in a lifetime, one week, trip trying to contact the airlines, shopping for necessities and clothes to wear and generally distressed. The stores in walking distance were unfamiliar and expensive requiring multiple stops to find things and required us to lose time in Italy as well as be out of pocket money set aside for experiences and meals in Italy.

Buffalo-Florence
Economy

Anonymous member

Verified | Jan 28, 2026

Rome-Cleveland

Economy

Trip disruption from flight cancellation

Hello, I am contacting you regarding a reimbursement claim. our return flight was cancelled which required my spouse and me to remain in Rome for an additional three days. I am requesting reimbursement for reasonable and necessary expenses incurred due to the cancellation, including hotel accommodations, meals, and transportation. I do not have all original receipts, but I can provide partial receipts and credit card statements. Please advise how to submit these and how this claim will be processed. Could you also please provide a claim or case reference number for this request? Thank you.

Rome-Cleveland
Economy

Loss: €1000

Elizabeth O

Verified | Jan 27, 2026

Detroit-Washington

First

Flight 2476on January 27,2026

#2486 this morning. Boarded at 9:30. Left jetway. Got de-iced. Maintenance issue. Went back to jetway/gate. NO service offered but after 2:45 minutes told we had to get on another plane. No food vouchers no snacks. It’s now 15:51 and we are just being cleared for take off. I’ve spent 6 hours on your planes and not even a snack bag offered Do better Delta. Do better

Overall

I’m still in Detroit SIX hours later!!
Nice flight crew

Detroit-Washington
First

Loss: €800
Desired solution

Refund

Elizabeth M

Verified | Jan 27, 2026

Atlanta-Phoenix

Economy

I arrived early for my flight and asked if there was an earlier one and told yes but it's 150 USD to change flights so I payed it and after they took payment they told me that flight was delayed and would leave until after my original flight so I asked for my original flight back and was told I have to go on standby because it's no overbooked!! I was told I would be at the top of standby list which is not true because 5 other standby passengers were boarded at the gate and I wasn't. I was not given an alternative flight until the next day. In my whole life I've never experienced such horrible customer service

Atlanta-Phoenix
Economy

Ying W

Verified | Jan 22, 2026

Minneapolis-Lisbon

Economy

Successful claim

It is really inconvenient not to have my toiletries, clothes and shoes for vacation abroad. I had to go to the airport to pick up my delayed luggage since there is not a way online or by phone to reach a representative to schedule delivery time.

Minneapolis-Lisbon
Economy
Successful claim

Anonymous member

Verified | Jan 21, 2026

Seattle-Chicago

Economy

Removed from flight for stomach ache.

After a 6 hour flight in the middle of the night from Hawaii to Seattle, transfering to go to Chicago, 4 of us, including 2 children under 6yrs, were removed from the flight after i asked to use the lavatory before takeoff for a stomach ache. Our first flight had already been automatically rescheduled by Delta without consent to provide us a 30 minute window from debarking first plane to make final boarding for transfer flight. We had no time to grab a snack or use the bathtoom, and when i asked the flight attendant to use the lavatory before takeoff she became concerned i would somehow get others sick or cause an incident mid flight and force an unnecessary landing so the flight attendant called medical who, without and tests of questions, had to escort us off the plane. Their solution was to put us on a different flight an hour later with Alaska Airlines. We are highly upset as we had no say in the matter and it really felt like they just didnt want us to be their problem. It all happened so fast. If we really were ill, we would still be ill an hour later, so what did they solve? Its a significant effort to travel with kids and we just finished the hard part just to be uprooted to be somebody else's problem. Needless to say we will NEVER be Deltas problem or customer again.

Overall

Kicked off boarded plane for tummy ache by flight attendant.

Seattle-Chicago
Economy

Desired solution

Other

Donna M

Verified | Jan 20, 2026

Richmond-Atlanta

Economy

I complained that I was not getting my miles back for the cancelled flight, and Delta promised to refund the miles. I was checking on the refund and ended up on this site.

Richmond-Atlanta
Economy

Gabrielle M

Verified | Jan 20, 2026

Fort Lauderdale-Detroit

Economy

No reason given

I have NEVER not once had an issue on any other airline. Are seats a little tighter sure, other than that though no issues. This delta flight has been nothing less than super annoying, unpleasant and we’re over it. Lots of room in the overhead space yet you make me check my bag leaving Detroit. Get to Florida to find my suitcase totally broke, wheel gone and all. Now heading back and you make me check my bag again even though the suitcase could easy get thrown out because it’s clearly already broke open, again still overhead space available yet you say it’s full. Not to mention our flight coming down we literally sat on the plane for 6 total hours for a 2.5 hour flight. Now going home our flight is delayed again, the app does not have updated information, made me check the bag you already broke. Oh it gets worse! After waiting out in the cold for a shuttle to take us to the hotel they booked us because now our new flight is tomorrow afternoon since we missed the connecting flight. Stand outside and wait on the shuttle only to find out they stopped running and we had to go back through and catch (AND PAY) for a taxi to take us to the hotel. $50 The people at the delta desk said we could get them to give us our bags but had to tell them to pull it out and put it on the carousel, stood in line to tell them that to find out you can’t do that and we can’t get our bags until tomorrow So no clothes, no toothbrushes, no nothing. Froze our asses off waiting for a shuttle that wasn’t coming food vouchers for food that’s closed since it’s so late. We are both so annoyed right now. I will never fly delta again! EVER

Fort Lauderdale-Detroit
Economy

Maria Sol M

Verified | Jan 19, 2026

Aspen-Nice

Economy

Claim escalated to airline

My baggage has been delayed for 2 weeks due to flight disruptions and rerouting involving Delta, Air France and British Airways. I am requesting reimbursement for reasonable and essential expenses incurred during the delay. The baggage contains essential medication and I am currently staying in a cold ski resort. PIR reference: NONCEBA96384. i purchased my ticket with Air France,and flights where with delta . and since my flight was cancelled, I was rebooked on British Airways. .Two days ago, I received a message stating that one of my pieces of luggage was arriving at Bolzano Airport, while the other two were arriving in Venice. None of my luggage was delivered to my home. As a result, I had to drive to two different airports—one a 1-hour drive and the other a 3-hour drive. When I arrived in Venice, I was informed that only one piece of luggage had arrived. In Bolzano, I discovered that my other luggage was completely destroyed, broken, and my clothes were soaked with water. One of my faux fur coats was completely ruined. i need to buy a new luggage

Aspen-Nice
Economy
Claim escalated to airline

Kamalprit K

Verified | Jan 19, 2026

Detroit-Delhi

Economy

I have a flight from Detroit, my flight is 8.35 pm but my flight is delayed from Detroit two hours delayed from Detroit then I have a connecting flight , I have a two hour stay in Amsterdam , but I arrived in Amsterdam 12.10 pm my flight from Amsterdam 12.30 pm when I arrive Amsterdam I have only 15 minutes to take my flight then the air attendant told me your baggage are still in Amsterdam because they have no time to transfer to the plane then they told me when you arrive in New Delhi airport you told them to airport baggage authority, so then told new delhi airport and then I fill the form and they told me to wait for some days your baggage will de delivered later to home address

Detroit-Delhi
Economy

Benjamin B

Verified | Jan 17, 2026

New York-Houston

Economy

Arrived to late in ATL and connecting flight departed already. Was booked to another flight the day after and Delta organized a hotel in ATL. Missed important business meeting in Houston

New York-Houston
Economy

Barbara G

Verified | Jan 16, 2026

Minneapolis-Zurich

Economy

No reason given

My flight to AMS was delayed 4 hours, I was originally on the DL 9427 leaving at 9:35, I was protected on the next flight which departed on KL 1921 departing at 12:10 arriving at 1:30, after waiting an hour at baggage I discovered my bag was still in Amsterdam. I was traveling to St. Moritz to ski on Monday and Tuesday (1/12-13) departing on 1/14. I had all my ski gear, helmet, winter clothes, and ski poles in my bag. I went to Lost and found to file my report and was told my bag would arrive on the 9:00pm flight but I was traveling 3 hours and was told the bag would be delivered to my hotel in St. Moritz, and it was but not until Tuesday evening (1/13) after my two days of skiing. I had to rent boots, poles, purchase mittens, sweatshirt, long underwear, and socks. I also had to purchase regular underwear, pajamas, socks and toiletries. My bag was delivered just in time for me to make the trip back to AMS and home.

Minneapolis-Zurich
Economy

Lance S

Verified | Jan 14, 2026

Johannesburg-Henry County, Georgia

Economy

Customer service non existent

I have been trying to get in touch with the baggage dept in JHB for three solid days. I wait for 20 mins on the line only to be cut off and pushed back in the queue when calling back. I am trying to locate a lost bag for a friend of mine that has returned to the USA. Miss C Pieters Bag Tag DL 051935 Tag number 4006051935 Reference number SDFL15502 Flight booking GVG24A

Overall

Can not speak to an agent in South Africa
good airline

Johannesburg-Henry County, Georgia
Economy

Desired solution

Other

Leslie C

Verified | Jan 14, 2026

San Juan-Cleveland

Economy

I arrived at DTW airport from SJU airport on a Delta flight that was delayed. When I asked the flight attendants if there was a way that they could notify my connecting flight of the delay and they assured me that they were already aware. While waiting to un-board the aircraft, I received a notification from Delta airlines notifying me that the aircraft had arrived early and therefore was departing 5 minutes early. I arrived to my gate before it's departure and as I was approaching the door the lady at the front counter began closing the door and denied my boarding.

San Juan-Cleveland
Economy

Danielle R

Verified | Jan 13, 2026

Amsterdam-Orlando

Economy

Claim escalated to airline

Promise after promise that our luggage would be delivered the next day. I have saved all printscreens, but after all the effort. I only got my luggage after my holiday. They promised me a minimum of 50 dollars per day per person. Now when I want to file my claim or try to reach them, they are not reachable. - I have spend 785 euro's on new clothes. - Spend a lot of hours to make sure my luggage could be delivered at my next port (I was on a cruise).

Amsterdam-Orlando
Economy
Claim escalated to airline

Wilfred Y

Verified | Jan 13, 2026

Austin-Lisbon

Economy

No reason given

We called the Delta customer service and they sent the bag rush to the hotel in Albufeira and it did not arrive until Dec 31. We arrived at Hotel Monnica Jan 28 without clean cloths and no jacket in 50 F weather. You should have communication via chat and records of the bag sent rush to Portugal.

Austin-Lisbon
Economy

Michael J

Verified | Jan 12, 2026

Minneapolis-Daytona Beach

Economy

michael/martha janis baggage

one of the bags that was delivered the next day was severely damaged. it was cracked open along one side. there was no damage to the items inside.

Overall

delayed flight
great landing

Minneapolis-Daytona Beach
Economy

Loss: €120
Desired solution

Clement S

Verified | Jan 12, 2026

Accra-Greensboro

Economy

We were informed in Accra that the flight will be re routed through jfk. They assured us that it will not impact the flight time. Unfortunately at jfk we stayed on board for 2hrs. When we finally got to ATL the last flight to GSO was gone. We took hold of our bags and due to the airport operations being shut we had to keep the bags till 4:30 when we had to queue again to recheck the bags in. They offered a hotel but due to the way everything had gone that night I decided to stay at the airport before I miss the morning flight. My frustrations and disappointment meant I spent more than 7 hours in the cold weather at the airport. I am self employed in the health sector and not reaching home on 12/29 messed up my business and family commitments and it put financial strain on my operations.

Accra-Greensboro
Economy

Enea G

Verified | Jan 11, 2026

Atlanta-Florence

Economy

Spese extra per visto Canada e parcheggio aeroporto

Good morning, due to cancellations of flights KL6012 and KL1655 bound for Florence from Atlanta, we returned two days late with several additional stops, one of which was in Canada. I am requesting compensation for a Canadian visa of $7 per person, a $20 refund per person for extra airport parking. Thank you, I await your response.

Overall

Cancellazione volo senza rimborso spese extra come visto per Canada e 2 giorni extra di parcheggio auto.
Personale gentile.

Atlanta-Florence
Economy

Loss: €34
Desired solution

Expenses reimbursement

Jonathan C

Verified | Jan 11, 2026

Jacksonville-New York

Economy

Terrible care for resolution

Our flight on 12/28 from JAX to JFK was canceled due to a Delta/Pilot issue. After being booked for a later flight with a 5 hour layover in ATL, our connecting flight to EWR was canceled. there was no other flights to the any NY airports until 12/30. So we decided to fly to Philly on 12/29 and take Amtrak to NY at a additional cost of $304. When we arrived in Philly, our bags some how made it EWR. Arriving in NJ, we had to take a airport tram from Amtrak at $24 to retrieve our luggage. Speaking with a supervisor with Delta at EWR he said to take a UBER to our hotel, $57. We also had to pay Envue Autograph $327.00 for the night of 12/28 lodging we booked. i would like 2 free flights for anywhere in the continental US and the balance of our additional expenses. this was our honeymoon. we missed 2 days of our 6 day vacation because of the lack of care or consideration.

Overall

lack of consideration
not much

Jacksonville-New York
Economy

Loss: €800
Desired solution

Expenses reimbursement

James M

Verified | Jan 11, 2026

Frankfurt-New York

Economy

To Whom It May Concern, I am writing to formally report an incident that occurred on December 30 at approximately 10:10 AM (Germany time), which resulted in me missing my scheduled Delta flight due to incorrect guidance provided by Delta employees. I have a diagnosed learning disability that makes reading and processing written English extremely difficult. While traveling in a foreign country, this challenge is significantly amplified. Because of this, I proactively asked Delta employees for assistance and specifically requested help identifying the correct gate for my flight. Delta employees directed me to a specific gate. I went to that gate, sat down, and waited patiently, trusting the information I had been given. Unbeknownst to me, my actual flight was boarding down the corridor at a different gate. Due to my disability and my reliance on employee assistance, I had no way of knowing this. While waiting at the gate I was instructed to go to, I was later informed that I was at the wrong gate and that my flight had already completed boarding. I was told that my only option was to be placed on standby to Atlanta and then potentially onward to New York, with no guarantee that I would make it home. As a direct result of this incident, I incurred significant financial loss. I lost €680 for the missed flight, and I was forced to purchase another flight at a cost of $1,013.92 in order to get home. I understand that passengers are generally responsible for boarding their flights on time. However, in this situation, I relied on Delta employees for assistance because of my documented disability and followed their instructions exactly. I should not be penalized for my disability when the guidance I received from airline staff was incorrect. I respectfully request that this matter be reviewed and that appropriate compensation be considered for the expenses and hardship I incurred as a result of this incident. Thank you for your time and attention to this matter.

Frankfurt-New York
Economy

David R

Verified | Jan 11, 2026

Atlanta-Paris

Economy

Successful claim

Bags checked at ATL for DL 862/AF333. Bags never loaded onto AF flight. Airtag shows bag as still in Boston at time AF333 landed in Paris. Bags ultimately loaded on a flight over 24 hours later and were delivered to us over 36 hours after our arrival. We had a new years eve/vow renewal party on 12/31 and a wedding vow renewal ceremoney on 1/1/26. We had no clothing and were forced to buy clothes.

Atlanta-Paris
Economy
Successful claim

Adelina L

Verified | Jan 10, 2026

Columbus-Munich

Economy

In total it took me 25h and 35m longer to arrive in Munich. I didn't make my connection flight in Paris on the 6th. I got a new flight on the 7th at 7:30 that got annulled. I then received another flight connection over Milan. I also didn't make the connection in Milan, because the flight from Paris was late. I then hat to wait for another eight hours for the flight from Milan to Munich. I lost a day at work.

Columbus-Munich
Economy

Fnu S

Verified | Jan 8, 2026

Toronto-Delhi

Economy

Claim escalated to airline

Delay of my baggage during my recent trip to India. My sister's wedding took place on January 2nd, and I had all my essential items, including clothes, makeup, jewelry, and garments, packed in the delayed bag. Unfortunately, the bag didn't arrive on time, and I was left without necessary items for the pre-wedding function on January 1st, the wedding on Jan 2nd , and the reception on Jan 3rd. As a result, I had to incur additional expenses to purchase new makeup, clothes, jacket, garments, and jewelry, causing significant inconvenience. I will attach wedding card for your reference. I would appreciate it if you could consider my claim for compensation.

Toronto-Delhi
Economy
Claim escalated to airline

Leah S

Verified | Jan 7, 2026

Birmingham-New York

Economy

Claim escalated to airline

I went without my luggage for my whole Holiday, so I had no cloths no make up, no shoes and no medication. I am now back home and still havnt received me luggage

Birmingham-New York
Economy
Claim escalated to airline

Kathleen R

Verified | Jan 7, 2026

Amsterdam-Boston

Economy

Claim escalated to airline

Influence by other flights

Plane sat on tarmac for 6.5 hours in Amsterdam , then was cancelled. They said it was issue of Venezuelan air situation and weather, then crew timed out. Thank you for your kind assistance.

Amsterdam-Boston
Economy
Claim escalated to airline

Matthew B

Verified | Jan 7, 2026

Miami-Budapest

Economy

The flight from MIA-CDG, the bag was never loaded. four days after the bag was shipped to BUD knowing that I told AF and Menzies I will no longer be there and going back to LHR and my home. Menzies, AF handler stated that hte bag was flown to LHR on BA869 on December 17th under a rush bag tag AF725824. Once the bag arrived in LHR it was irrevocably lost by Air France

Miami-Budapest
Economy

Shiloni Dipakbhai S

Verified | Jan 7, 2026

Dallas-Fort Worth-Mumbai

Economy

THE SERVICE WAS VERY BAD THEY WERE NOT BE ABLE TO TRACK MY BAG AND I HAVE TO BE WITH THEM FOR6 HOURS AND THAT ALSO ON THE AIRPORT.

Dallas-Fort Worth-Mumbai
Economy

Jodie R

Verified | Jan 7, 2026

Economy

Jodie Rowlands - Damaged Luggge

my luggage was damaged during the flight (international) I do not have a reference number so I cannot file a claim for damaged baggage

Overall

Damaged luggage - could not get reference number from desk
n/a

Economy

Loss: €200
Desired solution

Estefania T

Verified | Jan 6, 2026

New York-Amsterdam

Economy

I received all of my luggage 3 days later. However, I arrived in Amsterdam without any winter essentials, such as a coat, gloves, or hat. I got sick during my trip and I believe it was because of it. I eventually had to replace those items. I also spent some money on toiletries. I use daily contact lenses--I was not able to enjoy the first half of my trip because my daily contact lenses, which are irreplaceable without a prescription, were in that bag.

New York-Amsterdam
Economy

David W

Verified | Jan 6, 2026

Madison-New York

Economy

Problems at airport

We were supposed to fly to NYC to get on the Queen Mary 2 on 10/31. Our flight waa cancelled that morning so we missed getting to the ship and we could not get a refund from Cunard since it wasn’t their fault we missed the ship.

Madison-New York
Economy

Nancy W

Verified | Jan 6, 2026

Madison-New York

Economy

No reason given

Since our flight to NYC wad canceled shortly before departure we missed boarding the Queen Mary 2. Our plane fare was refunded but I’m trying to get compensation from Delta for our inconvenience and loss of ship fare which was not refunded.

Madison-New York
Economy

Zeljko G

Verified | Jan 5, 2026

Phoenix-Zagreb

Economy

No reason given

My original flight from Amsterdam to Zagreb DL9171 was cancelled after i landed on AMS airport. Our deplaning was delayed by over an hour we were stuck in airplane. While in the airplane i received text message that my next flight KL1967 AMS-ZAG has been cancelled. They offered me alternative flight for next day or AMS - Frankfurt- Zagreb KL1823 same day which i selected, but that flight was delayed as well making my Frankfurt - Zagreb flight be missed. I ended up contacting KLM and was able to be put on another flight KL1969 which was on time. My real issue is my luggage was lost and I’ve filed a case once i landed in Zagreb, case #ZAGKL23231, i still have no luggage or any info on it and has been since January 2nd.

Phoenix-Zagreb
Economy

Sumit A

Verified | Jan 5, 2026

Amsterdam-Minneapolis

Economy

Influence by other flights

I have submitted a claim to airline as well but not sure if they will refund only expenses or as well compensation The issue happened as I was having a flight from geneva - Amsterdam to Mineapolis and finally Omaha (USA). the flight arrived late from geneva to amsterdam leading to miss my connection from Amsterdam to Mineapolis. They offered me an alternative flight day after. there was no one on the airport to help as it was overloaded. after waiting for 5 hours I decided to book my own hotel as it was impossible to get in touch with ongorind satff. I was trying to also reach on customer care but they were nt able to help

Amsterdam-Minneapolis
Economy

Taniesha C

Verified | Jan 2, 2026

San Juan-Cleveland

Economy

my flight from san juan to detroit was delayed without notification causing me and my travel companion to miss our connecting flight which actually departed earlier than the schedule departure time.

San Juan-Cleveland
Economy

Zoe Z

Verified | Jan 2, 2026

Phoenix-Istanbul

Economy

No reason given

My flight was originally scheduled to leave SLC at its regular time but it was delayed ~2hr due to a maintenance issue. We arrived late at AMS and stayed on the tarmac for 1h45. I got off the plane and was not given the gate or any update about my flight until a few hours later. I went to my gate and was told it was delayed but I never got any information about delayed flights or emails. None of the boards were updating our flight either. It’s very stressful. No one in the airport seems to he helpful

Phoenix-Istanbul
Economy

Radoslaw S

Verified | Jan 2, 2026

New York-Warsaw

Economy

Successful claim

I left my helm in luggage. I came to Poland to ski . I had to purchase new helm but i have no receipt

New York-Warsaw
Economy
Successful claim

Christopher G

Verified | Dec 31, 2026

New York-Miami

Economy

Booking flight with no pilots to fly plane and leaving passengers inconvenienced for 8 hrs with no recourse to the airlines

I arrived at the the airport at 430 pm and go through security and get to the gate. Shortly after we were delayed 1 hour, then 2 hors and the 3 hours and shortly after to 5 hrs. I approach the person at the gate and he said that they didnt have pilots to fly the plane. I couldn't get on any other flight going to Miami, they were all full. This delay had nothing to do with weather and the airline should be held responsible. To leave passengers sitting for 8 hours at an airport because they didnt have pilots. The airlines should be held accountable for passenger inconvenience. There is no excuse for this. I would like a refund for my flight. I will put in a complaint with the better business bureau

Overall

Delaying our flight for over 5 hrs because they didnt have pilots. They showed up at midnight and I was sitting there since 430 pm. Then they only gave you a $15 voucher for dinner in a NYC airport. How do they have flights booked and have no pilots to f
None

New York-Miami
Economy

Desired solution

David S

Verified | Dec 30, 2026

Orlando-Amsterdam

Economy

Partners do not have enough authority

Delayed overnight. Lost one of three days planned in Amsterdam. Lost value of Two prepaid tickets to the Anne Frank House. The bigger issue was trying to board on the return flight.

Overall

Scrambling to rebook
One agent who worked over 1/2 hour

Orlando-Amsterdam
Economy

Loss: €30.1
Desired solution

Expenses reimbursement