IndiGo complaints: comments, page 4
286 comments
Lokesh K
Verified | Feb 6, 2026Jaipur-Nasik Road
Economy
refund against cancellation
i book flight from jaipur to nashik and before bording airline mailed me that your flight is cancelled, so i am rise the refund request but airline line give me only 552 against 9062 as per policy
- Jaipur-Nasik Road
- Economy
Ankush V
Verified | Feb 6, 2026Delhi-Purnea
Economy
Dute to flight cancelled by indigo ,my full month's Hardship Allowance of rs7750 has been deducted
Due to my flight being cancelled by indigo , I was marked absent from my unit ( Batallion headquarter) . As a result, my full month's Hardship Allowance of rs7750 has been deducted." I filled compensation form in 21 january 2026 and I haven't received my compensation yet,
- Delhi-Purnea
- Economy
- Desired solution
Anonymous member
Verified | Feb 6, 2026Agra-Ahmedabad
Economy
Luggage lock broken and is not opening now!
After I received the checked in luggage, I found that my lock was broken. This is the second time it has happened with me while flying with Indigo. Help me with complete refund of my ticket for the damage and repair and inconvenience which has occured.Overall
Luggage lock was broken and this is the second time
None
- Agra-Ahmedabad
- Economy
- Loss: β¬5000
- Desired solution
Refund
Prashant S
Verified | Feb 5, 2026Bangalore-Trivandrum
Economy
Flight cancelled without prior intimation
Flight cancelled without prior intimation..We reached the airport & there was lot of rush at the counters..All hell broke loose after lot of flights cancelled as pilots didn't report for work...I had to miss my uncle's 80th birthdayOverall
- Flight cancelled
- Nothing
- Bangalore-Trivandrum
- Economy
- Loss: β¬9500
- Desired solution
Refund
Pandiyan T
Verified | Feb 5, 2026Madras-Mumbai
Economy
Very poor management in handling baggage
Mr. T.V. Pandiyan, PNR No. K286ML. Arrived by 6E 5367 at 2 a.m. on 2nd February, 2026 from Chennai to Mumbai. Had to wait over one hour at belt to collect luggage.Overall
- Baggage received late by an hour
- Madras-Mumbai
- Economy
- Desired solution
Other
Yantrapati K
Verified | Feb 4, 2026Delhi-Calicut
Economy
Terrible flight service all delays
I am dr varun kumar yantrapati Flying from Delhi to Calicut via Mumbai 10 am flight ..on 4/2/26 Due to the delay in the flight from Delhi I have missed my connecting flight for just 10 mins of delay to report in the boarding gate I missed the flight ...and my cousin wedding was today in Calicut And they came up with solution of Bombay to Bangalore (3:15 pm )and Bangalore to Calicut flight 7:20 pm and now it's again delayed for 30 min ... All possible things to not attend marriage .. Need an serious compensation for this waiting for the replay for the sameOverall
- Flight delays
- Delhi-Calicut
- Economy
- Desired solution
Anonymous member
Verified | Feb 4, 2026Nagpur-Lucknow
Economy
Poor baggage service and consumption of extra time
Our baggage delayed from Delhi and it took two days to reach us in Ayodhya. Because of this we had to purchase dresses and medicines from outside.Overall
- Delayed baggage by two days
- Flying
- Nagpur-Lucknow
- Economy
- Loss: β¬50
- Desired solution
Shilpi S
Verified | Feb 4, 2026
Goa-Raipur
Economy
- Goa-Raipur
- Economy
Sajid K
Verified | Feb 4, 2026Goa-Raipur
Economy
Terrible Customer Service Support
We have reached at entry gate before 15 min ago yet they haven't given us entry.We have asked for help nobody was available at entry gate to support.Customer service is worst.. When we meet to Staff they were very rude..- Goa-Raipur
- Economy
- Desired solution
Other - We have reached at entry gate before 15 min ago yet they haven't given us entry in the flight.No body was there from Indigo to provide support..Worst customer service
Anonymous member
Verified | Feb 3, 2026Hyderabad-Amritsar
Economy
Cargo baggage R67MTC missing
I have travelled from Hyderabad to Delhi then after Delhi to Amritsar while changing the flight at Delhi my cargo baggage was not transferred to the flight in which I have travelled from Delhi to Amritsar after reaching Amritsar I have question and them where is my baggage they gave responsible answer and they took complaint and their set bag will be hand or handed over after 48 hours but I did not receive so far when I called them regarding this they are not giving proper response and their unable to press out the bank and frequently they are saying already backward out for delivery it is handed over to vendor but did not deliver when I called them there unable to contact the vendor and they are not giving proper response so due to that bad missing I got huge loss please take action against themOverall
- They forgot to change the cargo baggage
- Hyderabad-Amritsar
- Economy
- Desired solution
Other - They have missed my baggage with PNR R67MTC... while changing the flight at Delhi Not giving proper response while calling about my missed baggage..not yet delivered after it was out for delivery after 48 hours also
Aparnna M
Verified | Feb 3, 2026Pune-Kolkata
Economy
Unprofessional Customer service
There were five passengers booked under this PNR. I have already received the compensation voucher codes for three passengers, however, I am yet to receive the vouchers for the remaining two passengers. I have been following up on this matter for some time now, but I have not received any clear update or resolution. and now they are saying my boarding details and govt ID documents details not matching.
- Pune-Kolkata
- Economy
- Desired solution
Anonymous member
Verified | Feb 3, 2026Varanasi-Delhi
Economy
Your service your staff and your flight is not good very bad service very bad very bad service very bad staff okay
Your service is very very bad you stuff is very bad not help for a passenger I am many time travelling for a Indigo but anytime problems luggage mixing seat not good staff not good service not good is a very bad- Varanasi-Delhi
- Economy
Mohammednoman C
Verified | Feb 2, 2026Madinah-Hyderabad
Economy
Worst service Ever felt with indigo, and we committed 45 passengers from same group will never fly with thisβ¦
On tue 3 feb 2026 I was waiting to fly from madina to Hyderabad At 1:25 am at gate number 115 changed / before it was gate number 124 plz check it with airport One of member of airline (in blue coat) on superior post) supervisor was tried to misbehaving with me and my family, calling indian miskeen,Overall
- Staff is misbehaving with each and every indian Saying indian baggers (miskeen)
- Not at all
- Madinah-Hyderabad
- Economy
- Desired solution
Other - One of your indigo staff mibehave with me and my family at gate number 115 madina airport
Shamsi Z
Verified | Feb 2, 2026Delhi-Nagpur
Economy
I would like to lodge a complai
I would like to lodge a complaint regarding my checked-in luggage, which was not delivered to me upon arrival. I was travelling from Lucknow to Nagpur with a layover at Delhi Airport. After reaching Nagpur and proceeding to the baggage claim area, I was informed by the airport staff that my luggage had not arrived and was still at Delhi Airport. This has caused me significant inconvenience, as I am without my personal belongings. I request you to kindly locate my luggage and ensure that it is returned to me at the earliest possible time. Please treat this matter as urgent and inform me about the status of my luggage and the expected time of delivery. Thank you for your cooperation.- Delhi-Nagpur
- Economy
- Desired solution
Other
Debargha B
Verified | Feb 2, 2026Mumbai-Kolkata
Economy
Terrible customer service, Check in Bag hasn't come
My Check in bagage didn't come, on enquiry with the ground staff at the Kolkata airport it was found that the luggage tag on the boarding pass was of Mangalore and not Kolkata..it's been 24 hrs already and still the luggage hasnt arrived at my address..a complain was raised but there is no update on that complaint till now...I have all garment and others in the bag and I am still waiting..they have a mobile number for enquiry but the phone is never answered by anyone.....this is the most distressful trip I have ever had with Indigo..I have a wedding to attend from today but I have any cloths..over all a very hopeless serviceOverall
- Check in Baggage not handled well, it has not come and still waiting
- Mumbai-Kolkata
- Economy
- Desired solution
Other - My Check in bagage didn't come, on enquiry with the ground staff at the Kolkata airport it was found that the luggage tag on the boarding pass was of Mangalore and not Kolkata..it's been 24 hrs already and still the luggage hasnt arrived at my address..a complain was raised but there is no update on that complaint till now...I have all garment and others in the bag and I am still waiting..they have a mobile number for enquiry but the phone is never answered by anyone.....this is the most distressful trip I have ever had with Indigo..I have a wedding to attend from today but I have any cloths..over all a very hopeless service
Ali Y
Verified | Feb 2, 2026Δ°stanbul-Jakarta
Economy
24 hours delay by my flight from Δ°stanbul to Jakarta
Due to delay I missed my connection flight from Mumbai to Jakarta. They changed my boarding ticket to next day. 3.02.2026Overall
- 1 day delay
- Nothing
- Δ°stanbul-Jakarta
- Economy
- Desired solution
Arvind K
Verified | Feb 2, 2026Chandigarh-Ahmedabad
Economy
Chandigarh to Ahmedabad flight charges refund
I havenβt received any call any announcement for final call. As I was their at gate at 4:05 AM then how can gate closes as it is mentioned it will closed 25 minutes prior to departure. Check camera and let me know who is wrong here. Your staf helped me by taking more money and scheduling and allowing me to sit in the next available slot in flight. I request you to refund the overcharged amount that us 3000 for the new flight.Overall
- I havenβt get any call any message for boarding. Also as you have written that gate will close 25 mints prior to departure so I was there at 4:05 AM you can check cameras also and I was denied boarding. Kindly issue refund for the changed flight.
- Nothing as of now only information. Desk help to me by charging more money for the change flight to next available slot
- Chandigarh-Ahmedabad
- Economy
- Loss: β¬5000
- Desired solution
Refund
Fawaz A
Verified | Feb 1, 2026Riyadh-Rajkot
Economy
Technical problems
Dear AirAdvisor Team, I am contacting you to formally explain and submit a case related to an international baggage delay, not a flight delay, concerning IndiGo Airlines under PNR UY8QTT. I am acting as Operations Manager representing the affected passenger, Mr. Fawaz Almoneef. Case Clarification (Important) This claim does NOT involve any flight delay or cancellation. All flights operated as scheduled. The issue is a severe mishandling and delay of checked baggage, which falls under baggage delay compensation as per the Montreal Convention. Incident Summary Airline: IndiGo Airlines Itinerary: Riyadh β Mumbai β Rajkot (same PNR) Flight: IndiGo 74 Date of Travel: 9 January 2026 Issue: The checked baggage was not transferred correctly during the Mumbai layover and did not arrive at the final destination (Rajkot). As a direct result: The passenger was forced to purchase essential items (clothing, toiletries, daily necessities). Receipts exceeding USD 500 are available and already documented. The baggage was only returned on the passengerβs return journey, constituting a prolonged baggage delay. Airlineβs Inadequate Response IndiGo contacted the passenger and offered a USD 10 voucher as a so-called βsettlement,β with the clear intention of closing the case. This is unacceptable and does not align with: Proven out-of-pocket expenses. International standards under the Montreal Convention. Reasonable airline service recovery practices. What We Are Requesting via AirAdvisor Confirmation that this case is processed strictly as a baggage delay claim, not a flight delay. Assessment and pursuit of compensation in line with the Montreal Convention (up to ~USD 1,800). Legal handling and escalation on behalf of the passenger against IndiGo Airlines. All supporting documents, receipts, and correspondence with the airline are available and can be submitted immediately upon request. Please confirm receipt of this clarification and advise on the next steps to proceed formally with the claim. Kind regards, Andrew Emad Operations Manager (Representative) On behalf of: Fawaz Almoneef π§ fawaz.knf@gmail.com π +966 54 033 8273 PNR: UY8QTT- Riyadh-Rajkot
- Economy
Mahammadshahabaz S
Verified | Feb 1, 2026Mumbai-Kuwait
Economy
AMERICAN TOURISTER BAG DAMMAGE BAG WEAIGHT WAS 28 KGS
I HAVE TRAVELED FROM INDIGO ON 28 OF JANUARY FROM MUMBAI TO KUWAIT PNR NUM :HE3F8R I HAVE COMPLAINED IN KUWAIT AIRPORT ALSO HE TAKEN PICTIRES OF MY BAG AND HE SAID I WILL GET UPDATE REGARDING THIS INCIDENT MAHAMMADSHAHABAZ SHAIKH PLEASE HELP ME REGARDING THIS MY EMAIL: shahabazshaikh698@gmail.com
- Mumbai-Kuwait
- Economy
- Desired solution
Other - MY BAG IS DAMAGED PLEASE HELP ME
Anonymous member
Verified | Feb 1, 2026Hyderabad-Rajahmundry
Economy
Worst check-in service we had
The made us go 4 check in counters it was not fun but when we did they told us time is up for checkin 40 minutes of our time was wasted and the worst part they are many others with us but we forced them to give us the bording pass and we ran to our gate 7 at least the staff were friendly at the gateOverall
- The told us we check in Time was over but they wasted 30 minutes of our time they made us go to 3 counters like why is it our fault and we weren't the only ones the are many others
- On good point we fly often this is the worst I mean the worst experience i ever had i mean ever had
- Hyderabad-Rajahmundry
- Economy
- Desired solution
Refund
Tshesang T
Verified | Jan 31, 2026Economy
Terrible costomer services .
They took my money I didn't get my money refund they were showed first if I cancel my flight before then 24hours then I'll get my full refund but now I getting nothing- Economy
- Desired solution
Refund
Karan Jignesh V
Verified | Jan 31, 2026Delhi-Rajkot
Economy
FELT CHEATED AND GOT PENALIZED FOR INEFFICIENCIES OF STAFF
Initially when I arrived at the airport, the indigo staff was not present and it wasted much of my time , later when finally a member arrived, they denied me boarding asking I was late and should reschedule the tickets, the reschedule that they ordered was for the following day with more than 50% my ticket price , as I had urgent affairs i had to purchase another ticket (from air india) and continue with extra expenses, felt cheated and was a very bad experience with indigo , I feel my ticket charges should be refunded completely and if possible add compensation for the costly last moment ticket purchase that I had to makeOverall
- Staff absent to to provide for boarding initially, later when finally arrived denied boarding , ticket altering lead to purchasing a extra ticket at last moment from air india
- Delhi-Rajkot
- Economy
- Loss: β¬5971
- Desired solution
Susheel K
Verified | Jan 31, 2026Colombo-Chandigarh
Economy
Mis handling of luggage during transportation
Travel from Colombo air port to hyderabad and from hyderabad to chandigarh dated 29.01.2025 . After receiving my luggage it found that my luggage lock was broken .in this regard i contacted to airways employees he assured us that our complaint will resistered online and will receive complaint no. For same in 24 hour but i am not received any complaint no.till now.Overall
- Very poor handling of luggage
- Colombo-Chandigarh
- Economy
- Desired solution
Foram M
Verified | Jan 31, 2026Istanbul-Mumbai
Economy
Delayed baggage and damaged baggage.
No response from indigo . one grey bag is fully spoiled where inside things are spoiled due to food box damage . All cloths and vessles are powdered. Also medicins were delayedOverall
- Bags were delayed for more than 48 hrs and damaged fully
- Istanbul-Mumbai
- Economy
- Loss: β¬12000
- Desired solution
Expenses reimbursement
Laurens D
Verified | Jan 29, 2026Amsterdam-Jakarta
Economy
Claim escalated to airline
No reason given
First flight delayed 8 hours. Did not make second flight. Help at BOM was not ok. Company made us wait 12 hours with little to no information to end-result. Company lost my baggage, because of Airtag I let them to the bag. The bag came 3 days later- Amsterdam-Jakarta
- Economy
- Claim escalated to airline
Mark M
Verified | Jan 27, 2026Mumbai-Singapore
Economy
Cancelled flight. Delayed Flight. Lost Baggage
My flight on 4 December was cancelled. No assistance or alternative offered by Indigo. I book a flight on 5 December that was delayed for 12 hours. When I arrived at Singapore airport, I had missed my connecting flight. We spoke to baggage handler at Singapore and were advised to return to the Indigo transfer desk fro advice. We waited for 3.5 hours for the Indigo desk to be staffed which did not happen. We booked our own return flight homeOverall
- Cancelled flight, then a delayed slight, and lost baggage
- Nothing positive
- Mumbai-Singapore
- Economy
- Loss: β¬3500
- Desired solution
Other - An e-mail confirming that the delays did actually occur and that my baggage did not arrive
Vishva P
Verified | Jan 25, 2026Mumbai-Houston
Economy
- Mumbai-Houston
- Economy
Durgendra M
Verified | Jan 22, 2026Nagaur-Mumbai
Economy
Terrible customer experience
I am waiting at Nagpur since 11.30 & 6E2739 is getting delayed again and again. This is not expected from a global airlines like Indigo- Nagaur-Mumbai
- Economy
- Desired solution
Mohammed M
Verified | Jan 22, 2026Hyderabad-Doha
Economy
delay baggage from aircraft , luggage not loaded
Luggage was not loaded on aircraft due to space. Even flight was delayed by one hour. Kindly check compensation and let me knowOverall
- luggage not loaded
- bad
- Hyderabad-Doha
- Economy
- Desired solution
Amit T
Verified | Jan 18, 2026Doha-Mumbai
Economy
Missing baggage from last 3 days
Missing my baggage from 3 days no solution still yet only they are saying just wait we will find it. But when I call the customer care it take 20 minutes to answer my call and they r just keepe holding my call the name of the customer care are Raza, Drishti, Perry, Nazim, Yadav, and Siddhart.Overall
- Poor customer service
- Nothing
- Doha-Mumbai
- Economy
- Desired solution
Other
Danielle M
Verified | Jan 16, 2026Manchester-Bangkok
Economy
No reason given
My flight from Manchester to Bangkok had a connecting flight in Mumbai. My flight from Manchester to Mumbai was delayed from 10:55am we didn't take off that flight until around 17:30pm that day which then caused us to spend more money in the airport as of delays we also weren't offered anything or even some good will or a voucher to use at the airport while we were there. Because of this massive delay we then missed our connecting flight as it took off as scheduled and because of the delay meaning we missed that flight completely. The airline was not helpful at all and when we arrived no one had a clue what was going on the staff could hardly speak English they were very confused didn't accommodate for us while we were there then put us on a flight we had to then wait 5+ hours again for. When getting on the flight there was further more delays and again staff did not accommodate to any of our needs. This was disgraceful in my opinion for the money we paid for this trip we should have been properly taken care of. I've since put in a compensation claim with the airline which I did provide email proof of which was sent on the 7th which said they'd be in touch within 24-48hours which they have not had any contact with my since. We then had to pay more in taxis and our hotel that we booked in bangkok which we paid for in my friends name we were unable to make check in so was cancelled and we lost our money for that too the airline were so rude and have offered no way to help. We also lost a whole day of our trip too that we can't ever get back as we were delayed for around 15 hours- Manchester-Bangkok
- Economy
Anonymous member
Verified | Jan 14, 2026Hyderabad-Kochi
Economy
Flight cancellation which caused terrible travel
I had booked a round-trip flight from Hyderabad to Cochin (PNR: QB1UMN) for travel on 5th December 2025. Unfortunately, both flights were cancelled, and I only received a refund for the ticket amount without any compensation. Due to this cancellation, I incurred an additional expense of approximately βΉ30,000 as I had to hire a car and travel to the destination urgently because my father was hospitalized in an emergency. The flight cancellation caused significant inconvenience and financial loss. Since this issue occurred due to the airlineβs fault, I request compensation for the additional expenses I incurred.Overall
- NA
- NA
- Hyderabad-Kochi
- Economy
- Loss: β¬20000
- Desired solution
Anonymous member
Verified | Jan 14, 2026Ahmedabad-Bhubaneswar
Economy
Indigo flight service and customer service very bad
Too late Plan cancel And Loss money Los time Body damage Every all loss Loss money how to recover Slove me this matter I happy
- Ahmedabad-Bhubaneswar
- Economy
- Loss: β¬10000
- Desired solution
Bandana N
Verified | Jan 14, 2026Hyderabad-Delhi
Economy
Terrible baggage handling by indigo staffs while flying from Hyderabad to New Delhi
I was flying from Hyderabad to New Delhi, and in Hyderabad My hand baggage was taken from me and it got damaged due to mishandling or poor handling by indigo staffs.... I have already attached pictures of itOverall
- Poor baggage handling
- Nothing
- Hyderabad-Delhi
- Economy
- Loss: β¬3000
- Desired solution
Anonymous member
Verified | Jan 13, 2026Kolkata-Silchar
Economy
Terrible onboarding service
So I went to on board my flight so in board it's showing for check in so I rush into onboarding desk and there is one guy .... Instead of letting me know politely he was like by angry can't you see it's not now an boarding time for you come back later so this is the person behavior totally unacceptableOverall
- Worst customer service on board
- Nothing is positive if your airlines and airlines teams misbehave with customer
- Kolkata-Silchar
- Economy
- Desired solution
Other - Your customer service support is worst they don't how to talk properly... First give them a proper training then send them for on job illiterate staff
Jyoti R
Verified | Jan 11, 2026Amsterdam-Delhi
Economy
Successful claim
- Amsterdam-Delhi
- Economy
- Successful claim
Chippy S
Verified | Jan 11, 2026Economy
URGENT BAGGAGE COMPLAINT...
My cabin bag is missing from my IndiGo journey on 10 Jan 2026 (CochinβGhaziabad). File No: HDO6E10097. Kindly trace and update urgently.
- Economy
- Desired solution
Other - Urgent Complaint Regarding Missing Cabin Baggage β File Reference No. HDO6E10097 Respected Sir/Madam, I am writing to register a formal complaint regarding my missing cabin baggage from my recent journey with IndiGo Airlines. I travelled on 10 January 2026 from Cochin to Ghaziabad, via a connecting flight through Bangalore. At Cochin Airport, my small cabin bag was handed over at the boarding gate to the cabin crew, who assured me that it would be returned at Ghaziabad along with my checked-in baggage. However, upon arrival at Ghaziabad Airport, I received only my large checked-in suitcase, and my small cabin bag was missing. I immediately reported the issue at the baggage counter at Ghaziabad Airport, and a delayed baggage file was created. File Reference Number: HDO6E10097 I was also provided a contact number (Hindu Duty Cell β 9211944055), but unfortunately, no one has been responding to repeated calls. I am therefore seeking urgent assistance and a clear status update regarding my missing baggage.
Anonymous member
Verified | Jan 9, 2026Doha-Mumbai
Economy
Indigo staf my luggage chain break after took my branded perfumes
Good evening sir/medom After boading indigo airline staf who break my luggage chain after some one took my branded perfumes I feel heart after that next time iam not Traveling in indigoOverall
- ...
- Good
- Doha-Mumbai
- Economy
- Loss: β¬500
- Desired solution
Other - Branded perfumes Some one break my chai after that missing my item branded perfumes
Akash C
Verified | Jan 9, 2026Kolkata-Delhi
Economy
Fraud indigo ... Not good service
My flight on 5 jan .... Luggage not received on airport... Staff said next day your luggage reach in your address.... But not received... I call customer service but not received my call waiting 30,40 mint to connect your customer service but not connecting....Overall
- Not received my luggage
- Kolkata-Delhi
- Economy
- Desired solution
Other
Seepathi Hanmanthrao S
Verified | Jan 9, 2026Malta-Hyderabad
Economy
Seepathi hanmanthrao biloli
Leaked alcohol on bags spoil of important items worth 1200 usd I need refund I experience bad service please do need one that's itOverall
- Leaked alcohol spoil items woth 1200 usd
- Malta-Hyderabad
- Economy
- Loss: β¬200
- Desired solution
Shrey V
Verified | Jan 8, 2026Mumbai-Amsterdam
Economy
delayed flight and long waiting hours
Due to a delay which was not informed prior , had to be stranded on the airport as even the check in counters were not opened .Overall
- The flight was delayed and because of that was stranded on the airport
- Mumbai-Amsterdam
- Economy
- Loss: β¬500
- Desired solution
Ayush K
Verified | Jan 7, 2026Madras-Kolkata
Economy
Terrible and pathetic customer service
Flight got delayed approximately 2.5 hours which affect my next journey kolkata to ranchi. My train left and I booked cab which cause huge financial loss I want compensation for thisOverall
- Flight got delayed approximately 2.5 hours which affect my next journey kolkata to ranchi. My train left and I booked cab which cause huge financial loss I want compensation for this
- Nothing
- Madras-Kolkata
- Economy
- Desired solution
Ankita R
Verified | Jan 6, 2026Amsterdam-Kolkata
Economy
- Amsterdam-Kolkata
- Economy
Shreya B
Verified | Jan 5, 2026Kolkata-Dehra Dun
Economy
- Kolkata-Dehra Dun
- Economy
Karunian J
Verified | Jan 3, 2026Madras-Bhubaneswar
Economy
Terrible service as the delay affected many
The STD of the fight @ 05:50hrs got delayed nearly 3hrs and currently the ETD as of now is 08:50hrs. People with age category 60+ witnessing starvation because it's an early flight. This has created a huge difficulty to the travellers. How can this compensate for someone at EMERGENCY.Overall
- The STD of the fight @ 05:50hrs got delayed nearly 3hrs and currently the ETD as of now is 08:50hrs. This has created a huge difficulty to the travellers. How can this compensate for someone at EMERGENCY.
- No action , just let the travellers suffer
- Madras-Bhubaneswar
- Economy
- Desired solution
Other - The STD of the fight @ 05:50hrs got delayed nearly 3hrs and currently the ETD as of now is 08:50hrs. This has created a huge difficulty to the travellers. How can this compensate for someone at EMERGENCY.
Sushit S
Verified | Jan 1, 2026Kolkata-Vishakhapatnam
Economy
Nee luggage handle is broken. I want replace my luggage with nee one
I gave my new luggage at counter. After I reached my destination the luggage handle is broken. I want to replace my luggage either new oneOverall
- Poor customer service
- Kolkata-Vishakhapatnam
- Economy
- Loss: β¬5700
- Desired solution
Refund
Kuldip S
Verified | Dec 30, 2026Manchester-Delhi
Economy
No reason given
Flight arrived well over 3 hours later than expected. No reason given by airline staff as to why flight was delayed. No clear communication provided and this disruption not only made me stressed but it also disrupted my end travel arrangements as I had to reschedule taxi from airport.- Manchester-Delhi
- Economy
Resham S
Verified | Dec 30, 2026Manchester-Delhi
Economy
No reason given
Flight arrived over 3 hours later than expected. No clear explanation provided by airline staff as to what caused the delay. They only offered Β£7.50 in food vouchers that only really covered bare basics. Very stressful the significant delays caused us both and this impacted our onward travel arrangements as we had to rebook our taxi.- Manchester-Delhi
- Economy
Ashok B
Verified | Dec 30, 2026Hyderabad-Chandigarh
Economy
Refund of cancelled flight by indigo
Not received refund for my flight cancelled by indigo. My pnr number is WYRJ3A. PLEASE GIVE ME COMPENSATION ALSO AS IT HAS BEEN CANCELLED BY INDIGOOverall
- I have not received my refund, pnr number WYRJ3A
- Hyderabad-Chandigarh
- Economy
- Desired solution
Refund
Biswarup B
Verified | Dec 28, 2026Hubli-Kolkata
Economy
BISWARUP BOSE and sampa Basu others
Only one flight continously delayed 6E 283 HYD to Ccu dated 28th December 2025 sedul time 18:05 then 18:50 then 7:10 then 20:00 then 20:20 reason bad weather in Guwahati but no weather forecast in bad is it policy to makeup her shortage of flight and crews. So compensate me . All passengers are very angry.- Hubli-Kolkata
- Economy
- Loss: β¬2000
- Desired solution
Expenses reimbursement
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