Qatar Airways complaints: comments, page 3
523 comments
Iwona K
Verified | May 18, 2026
Ho Chi Minh City-London
Economy
Problems at airport
The flight was diverted to Muscat due to the Middle East conflict. Whatsoever, I was told to buy a new ticket with Oman Air and submit the claim for a return those money I spend for a new flight and a taxi to the airport. QA refuse to issue any refunds now. I flew to London on the 4th of March with Oman Air.
- Ho Chi Minh City-London
- Economy
Gince J
Verified | May 18, 2026London-Kochi
Economy
βAt London Heathrow Airport, they issued me only one boarding pass. They did not issue the boarding pass for the connecting flight. They said it would be issued in Doha. When I arrived in Doha, they said there was no seat available on that flight. Then they gave me a boarding pass to Muscat, and from Muscat they arranged my journey to Kochi via Oman Air.β
- London-Kochi
- Economy
Gince J
Verified | May 17, 2026London-Kochi
Economy
βAt London Heathrow Airport, they issued me only one boarding pass. They did not issue the boarding pass for the connecting flight. They said it would be issued in Doha. When I arrived in Doha, they said there was no seat available on that flight. Then they gave me a boarding pass to Muscat, and from Muscat they arranged my journey to Kochi via Oman Air.β
- London-Kochi
- Economy
Gince J
Verified | May 17, 2026London-Kochi
Economy
Successful claim
βAt London Heathrow Airport, they issued me only one boarding pass. They did not issue the boarding pass for the connecting flight. They said it would be issued in Doha. When I arrived in Doha, they said there was no seat available on that flight. Then they gave me a boarding pass to Muscat, and from Muscat they arranged my journey to Kochi via Oman Air.β
- London-Kochi
- Economy
- Successful claim
Anonymous member
Verified | May 17, 2026Kuala Lumpur-London
Economy
Agreed compensation but Qatar does not pay out
In August 2025 we were flying from Malaysia to London UK as we were in transit in Doha we were told we could not board the onward flight due to over booking and asked to catch next flight next day for which we would be compensated. After numerous months we settled on a compensation amount after much chasing from my part. We are still waiting for compensation to be paid and after several follow up emails to chaise have had no response am very disappointed. I would not trust the customer service team, there is no car or ownership. Very disappointed and would not recommend flying with the airline.Overall
Denied Boarding due to overbooking of flight
- Kuala Lumpur-London
- Economy
Anonymous member
Verified | May 14, 2026Economy
Was my dying rehearsal if had no angicid tablets medicine which survived me
I m heart patient and could be crashed angina pain started while running for connecting flight with pain in my chest was extremely terrible- Economy
- Desired solution
Michael L
Verified | May 12, 2026Teresina-Amritsar
Economy
Qatar claimed my vaccine exemption certificate (yellow fever) which is an official document issued by a medical doctor was not valid - yet I have used it without refusal for eleven years and I entered India last year with the same documents. They said they would reroute me but they lied. Further details in the pdf file.
- Teresina-Amritsar
- Economy
Busabaduge W
Verified | May 10, 2026London-Colombo
Economy
Claim escalated to airline
Luggage Item Declaration Item Description Estimated Value (Β£) Clothing Β£200 Perfume Β£150 Handbag Β£200 Alcohol (6 bottles) Β£300 Cheese Β£50 Childrenβs Clothing Β£200 Underwear Β£100 Total Estimated Value: Β£1,200 I hereby confirm that the above items were contained in my luggage, with the estimated values stated above.
- London-Colombo
- Economy
- Claim escalated to airline
Praveen K
Verified | May 8, 2026Bangalore-Paris
Economy
I had to cancel my rental car booking, buy new clothes and toiletries etc for 4 days additional. Still yet to receive my bags, which has some religious and medical personal belongings
- Bangalore-Paris
- Economy
Yuan Lung L
Verified | May 7, 2026Munich-Jakarta
Business
No response on request for refund.
QATAR sent announcement that all flight cancel during the Iran bombing. My flight was scheduled on 1st March 2026. I have to book another flight to find my way back to Jakarta. Then i filed a request for refund on my flight due to the cancelation and closure of Doha Airport, after numerous email - still no response and not helpful at all. It was a business class ticket and i tried again many times but still no response. Very disappointed.Overall
- Not replying my request for refund
nothing
- Munich-Jakarta
- Business
- Desired solution
Refund
Antonina C
Verified | May 6, 2026Ho Chi Minh City-Warsaw
Economy
Problems at airport
Dear Qatar Airways Customer Service, Booking references: Reservation 1: KDRUPH Reservation 2: KDNQP5 Original flight: Departure: Sat, 21 Feb 2026 Warsaw (WAW) - Ho Chi Minh (SGN) Return: Sat, 7 Mar 2026 Ho Chi Minh City (SGN) - Warsaw (WAW) cancelled (QR971, QR263) I am writing regarding my booking for the journey from Ho Chi Minh City to Warsaw via Doha, which was cancelled one day before departure due to the closure of airspace. I fully understand that such circumstances are beyond the airlineβs control. However, the cancellation caused significant inconvenience and disruption to my travel plans. I have always considered Qatar Airways to be a highly reputable airline, which is why I chose this connection. In light of the situation, I would greatly appreciate if you could consider offering a gesture of goodwill - total refund off ticket costs from Warsaw to Ho Chi Minh and from Ho Chi Minh to Warsaw. We are submitting this formal complaint and claim on behalf of two families travelling together (total six passengers) whose return flights from Ho Chi Minh City (SGN) to Warsaw (WAW) via Doha were cancelled by Qatar Airways. The tickets were purchased under two separate booking references listed above, however the passengers travelled together and experienced the same disruption. Our outbound journey to Vietnam was completed without any issues. However, on 06 March 2026 we were informed via the Qatar Airways mobile application that our return flight scheduled for 07 March 2026 had been cancelled. No direct contact from the airline was received and no viable alternative transport was offered. Within the application we were only given the following options: * cancellation of the ticket with a partial refund * rebooking to another date only on flights via Doha, which required an additional payment of 9,313.30 PLN (screnshoot visible in the attachment) All available options were still routed via Doha and therefore did not represent a realistic travel solution given the operational disruptions in the region at that time. We attempted to contact Qatar Airways several times via the customer service telephone line, WhatsApp support and the airline application. Unfortunately, no assistance was provided. On 06 March 2026 at approximately 18:30 local time we went to Tan Son Nhat International Airport in Ho Chi Minh City hoping to resolve the situation with airline staff. However, there was no Qatar Airways service desk available at the airport, leaving us without any assistance. Due to the complete lack of support and the absence of any alternative routing offered by the airline, we were forced to organise our return journey independently. Independent return journey arranged by passengers : Date Flight Route Departure Arrival 07.03.2026 CZ8318 Ho Chi Minh β Wuhan 02:40 07:30 07.03.2026 CZ3911 Wuhan β Urumqi 11:10 15:55 07.03.2026 CZ6015 Urumqi β Ashkabad 22:05 23:20 08.03.2026 TK325 Ashkabad β Istanbul 09:05 11:15 09.03.2026 TK1261 Istanbul β Warsaw 07:20 07:50 The total cost of the replacement flights was: 4609,20 USD 3832,60 USD Total: 8441,8 USD (invoice available for viewing in the attachment) We request a full refund for the purchase of new tickets 8441,8 USD. The replacement tickets for all passengers were purchased together in one transaction. The payment was made from the bank account of one of the travellers. A confirmation of payment is attached and can be supplemented with additional documentation if required. During the period of disruption, multiple commercial flights between Ho Chi Minh City and Europe were operating (for example services operated by KLM, Lufthansa, LOT and Turkish Airlines via Istanbul). These flights were not offered to us as re-routing options by Qatar Airways. In several cases only extremely expensive business or first class seats were available, which did not represent a reasonable alternative for passengers. Therefore Qatar Airways failed to provide a realistic alternative travel arrangement despite the existence of operational connections. Thank you in advance for reviewing my request. Contact person: Aleksandra Zuba - Wrobel +48 506471162 aleksandrazuba@gmail.com- Ho Chi Minh City-Warsaw
- Economy
Yousra R
Verified | May 5, 2026Islamabad-Birmingham
Economy
Dear Sir/Madam, I am writing to formally raise a complaint and request compensation regarding a deeply distressing experience that resulted in me missing my scheduled flight from Islamabad to Birmingham. On the day of travel, I had successfully checked in and boarded the aircraft. However, I was unexpectedly stopped at immigration due to an issue concerning a protectorate stamp. I was not given any clear explanation at the time, nor was I asked to present my old passport, which I had with me and which contained the required stamp. This lack of communication was both confusing and avoidable. I was directed to locate protectorate personnel, but there was no one available at their designated office. Despite repeatedly seeking guidance from immigration staff, I was dismissed without assistance. I then approached airline staff, who were equally unhelpful and unprofessional. They took my boarding pass and denied any responsibility, offering no meaningful support. Eventually, after significant effort, a NADRA staff member assisted me in contacting someone from the protectorate office. I was advised to submit an online e-form, which I attempted for over 30 minutes. Unfortunately, due to a technical error on the protectorate website, I was unable to complete the submission. This was acknowledged by the representative on the phone, yet no alternative solution was provided. During this time, the boarding process closed, and I was informed via email that I had missed my flight. Additionally, I experienced further distress when airline staff contacted me regarding my bag. The officer on the phone spoke in an extremely rude manner and refused to assist me in retrieving my belongings, despite knowing I was outside the check-in area and unable to re-enter without difficulty. I had to plead with security staff to regain access while being pressured and harassed about delays. Due to these compounded failures in communication, professionalism, and support, I missed my flight and incurred significant financial losses. I had pre-paid accommodation in the UK for April 30, which was wasted. In a state of panic, I booked an alternative flight at a much higher cost, initially with another airline, which I later had to cancel, incurring further losses before rebooking again. I also had to travel between cities to resolve the protectorate issue, only to later discover that the required stamp was already present in my passport. To my disappointment, even on my rescheduled flight the following day, I encountered the same staff, who continued to display rude and unprofessional behavior. This entire experience caused me not only financial hardship but also significant emotional distress. The situation could have been easily avoided if proper guidance, professionalism, and basic customer care had been exercised. I respectfully request full compensation for: The missed flight Additional flight booking costs Lost accommodation expenses Travel costs incurred to resolve the documentation issue The distress and inconvenience caused I look forward to your prompt response and a fair resolution to this matter. Yours faithfully, Yousra Rasool Ticket : 1A/8LT34U, ticket 2:1A/9EFEJ2 Ticket 1 : 157 2135437971 Ticket 2:157 2135964425 contact: 07909394609
- Islamabad-Birmingham
- Economy
Noelia S
Verified | May 1, 2026Colombo-Malaga
Economy
We hereby submit a formal claim against Qatar Airways in relation to a delay resulting in a missed connection and a substantial delay at the final destination
We hereby submit a formal claim against Qatar Airways in relation to a delay resulting in a missed connection and a substantial delay at the final destination. Passengers Ms. Noelia Sierra Herrera (ID: [05930669G]) Ms. Cristina MarΓa Ruiz Budia (ID: [14634516F]) On 12 August 2025, we travelled under a single booking on the following itinerary: Flight QR659: Colombo (CMB) β Doha (DOH) Flight QR155: Doha (DOH) β MΓ‘laga (AGP) Due to a delay affecting flight QR659, we were unable to board the connecting flight QR155. Consequently, we were re-routed and arrived at our final destination, MΓ‘laga, with a delay exceeding 24 hours. Legal Basis This claim falls within the scope of Regulation (EC) No 261/2004, as the journey had a final destination within the European Union and was booked under a single reservation. According to settled case law of the Court of Justice of the European Union, passengers are entitled to compensation where arrival at the final destination is delayed by more than three hours, including in missed connection scenarios. In the absence of duly proven extraordinary circumstances, the carrier remains fully liable. In addition, pursuant to the Montreal Convention, compensation is due for further damages. Claim We formally request: Compensation of β¬600 per passenger under Regulation (EC) No 261/2004 (Total: β¬1,200) Compensation for additional damages, namely loss of one working day, quantified at β¬100 per passenger (Total: β¬200) Reimbursement of any additional expenses incurred as a direct consequence of the disruption, subject to proof. Notice We request a written response within 30 days of receipt of this communication. Failing a satisfactory resolution, we will proceed to escalate the matter before the Agencia Estatal de Seguridad AΓ©rea, and pursue all available legal remedies. Yours faithfully, Noelia Sierra nosihe87@gmail.comOverall
- PΓ©rdida de conexiΓ³n
- Colombo-Malaga
- Economy
- Loss: β¬600
- Desired solution
Jasper W
Verified | Apr 30, 2026Copenhagen-Ho Chi Minh City
Economy
No reason given
Booking reference: 9OSZ3U, Case references: CAS-766921-C4G3V3 CAS-773444-N4K6F8 CAS-773444-N4K6F8 CRM:0844000119559 Following an earlier cancellation by Qatar Airways, I cooperated with the airline and voluntarily changed my departure date twice using their offered free date changes. Qatar Airways then cancelled again on 25 March 2026. At the time of this final cancellation, Qatar Airways provided no alternative routing or any form of assistance. All contact channels had been removed or made non-functional β the Danish customer service number was dead, the chat was gone, and online forms were inaccessible. I was left with no means of reaching the airline. Northing- Copenhagen-Ho Chi Minh City
- Economy
Thomas Robert D
Verified | Apr 29, 2026Manchester-Colombo
Economy
Successful claim
During my return trip from Sri Lanka (a plane change in Doha) on 27 February 2026, I spoke with two managers at Transfer Desk B - Mr. Ashraful and Mr. Sammy, who advised me to submit a written account of the events. 1. Initial Contact and Reassurance On 9 February 2026, around noon, I received a call from a Qatar Airways representative asking whether I would be willing to switch to a Turkish Airlines flight. I explained that I could not make the alternative flight because I do not live in Manchester and would need approximately two hours' travel time to reach the airport. The representative confirmed that my original itinerary would remain unchanged. I relied on this assurance. 2. Checkβin at Manchester At Manchester Airport, I was issued a boarding pass for my first flight (QR 024, 9 February at 21:30) and was instructed to obtain my boarding pass for the second flight (QR 654, 10 February at 09:15) upon arrival in Doha. 3. Denied Boarding in Doha Upon arrival in Doha, I visited several Qatar Airways service desks, none of which could assist me. I was eventually directed to Transfer Desk B. I had arrived early and had two hours before my connecting flight. The queue was extremely long and the desk was understaffed. After waiting an hour, I approached the desk to explain that my flight was departing in one hour and I still required a boarding pass. The agent checked my details and responded rudely, first telling me to βget back in lineβ and then stating that I was not on the flight. This behaviour was unacceptable. After waiting another hour, I finally spoke with a different agent who informed me that the flight had already departed and was overbooked. I was removed from the flight despite holding a confirmed ticket purchased nearly six months earlier (29 August 2025) directly through Qatar Airways. I was also told that my checked luggage had been removed from the flight, even though I could have made the flight had the boarding card been issued. This raises the question of whether Qatar Airways knew in advance that I would be denied boarding, despite having been confirmed earlier that my itinerary would remain unchanged. 4. Rebooking and Miscommunication I was rebooked onto the next flight (10 February at 19:30), arriving in Colombo 11 Feburary at 02:45. I later learned that public transport from Colombo Airport to Colombo city does not operate until around 05:00, leaving me stranded at the airport. The agent informed me that a hotel room would be arranged in Doha and that I would receive a business class upgrade, as a goodwill gesture. At no point was it explained that this upgrade was intended as compensation or instead of compensation (which was stated to me on February 27 on my return flight from Colombo to Manchester by the service desk B manager). This omission is significant and misleading. 5. Hotel Arrangements I was told to wait in a seating area while a new boarding card and hotel arrangements were made. After more than an hour, I returned to the desk, asking what was happening. Finally, I received a boarding pass and hotel voucher. At the airport hotel transport desk, I waited another hour before being taken to the hotel, arriving just before 14:00. I was told lunch was available and that I should eat while registration was completed. I was informed during check-in that I needed to return to reception by 16:00 for transport back to the airport. After an overnight flight and hours of waiting, I had less than one hour to rest. This falls short of reasonable care for a passenger who was denied boarding through no fault of their own. 6. Attempts to Request Compensation Before departing Doha for Colombo, I asked a service desk for a compensation form. I was told it existed online but could not be printed due to the agent not having a printer. Despite spending hours searching for the form during my trip, I could not locate such a form. On my return journey (Sri Lanka with a plane change in Doha), I again asked at a servicedesk about the compensation form and was directed to Transfer Desk B, where the manager, Mr. Sammy, informed me that no such form exists. This contradicts what Qatar Airways agents had previously told me. Mr. Sammy also stated that the businessβclass upgrade was provided instead of compensation. This was never communicated to me at the time of rebooking. I was explicitly led to believe it was a goodwill gesture, not a replacement for compensation. 7. Request for Compensation Given the circumstances - including being denied boarding despite a confirmed ticket purchased months in advance, the lack of clear communication, the rude treatment by staff, the loss of a full day of my trip, the loss of my hotel booking, and the need to rearrange my plans - I believe I am entitled to compensation under deniedβboarding regulations. I sent a second email, and I have never heard back from Qatar Airways since then. I arrived at Columbo on 11 February at 02:45
- Manchester-Colombo
- Economy
- Successful claim
Donna R
Verified | Apr 28, 2026Bangkok-Athens
Economy
No reason given
Qatar emailed myself at maltdog@icloud.com on 1/3/26 confirming that our flight on 2/3/26 had been cancelled, the email confirms our booking ref as 8O3849 and it told us to reschedule or refund using the booking ref. The booking ref did not work, their website said it wasnβt recognised, we rang Qatar and it was not recognised. We were stranded not knowing what to do. We waited and we kept trying. After one week we took the decision to reserve a very expensive flight home with Thai Airways. We had to wait three weeks for the flight and so incurring expenses in Thailand. Since returning home, our booking reference still isnβt recognised on their website. We did manage to speak with a representative today who confirmed that we were given the wrong booking reference on our reservation, on our E-ticket and also on the email confirming the flight cancellation. The representative has agreed to refund the original ticket price of Β£977.20. We have incurred much more expenses inc new flights, accommodation and food. We finally arrived in Athens on 30/3/26 at around 10am.- Bangkok-Athens
- Economy
Eugene R
Verified | Apr 26, 2026Male-New York
Economy
No reason given
My flight from Maldives was cancelled. Airline said that they were unable to provide any alternative flights for the next 21 days due to closure of Qatar airspace. They also said that none of their partner arilines can provide us with alternative transporation. We thus had to book our own flights (via Singapore and China) and eventually arrived back in New York 30 hours later at the expense of $17,942.- Male-New York
- Economy
Kaycee I
Verified | Apr 25, 2026Port Hartcourt-Warsaw
Economy
* **Issue:** I was denied boarding on my connecting flight to Warsaw due to the flight being **fully booked**, not because of a delay. * **Proof of Disruption:** My ticket was purchased two months in advance. The airline admitted the overbooking at the gate, moved me to a hotel, and rebooked me for a later flight. * **Entitlement:** Because I reached my final destination significantly later than scheduled due to overbooking, I am confident I am entitled to compensation. Qatar Airways has the full history of this "Denied Boarding" in their system, but please let me know if you require further documentation from my side. Regards, Kaycee Ihekoronye
- Port Hartcourt-Warsaw
- Economy
Abdelali Farouk C
Verified | Apr 23, 2026Hanoi-Oran
Economy
I am writing to formally report an incident that occurred during my recent travel and to request your assistance in pursuing a compensation claim. I had booked a flight with a connection in Barcelona before reaching my final destination in Oran. At the time of booking, it was indicated that my baggage would be transferred directly to Oran. The PNR did not mention at any point that I would be required to perform a self-transfer or collect and recheck my baggage during the layover. Based on the travel requirements for transit in Spain, I understood that a visa was not necessary in my case. However, upon arriving at the departure airport in Hanoi, I was informed by airline staff at the check-in counter that I would not be allowed to board without a transit visa, as I needed to collect my baggage in Barcelona and pass through border control. Additionally, I arrived at the airport approximately 6 hours before departure. The check-in counters only opened around 2 hours before the flight, and it was only at that moment that I was informed of this issue. The staff then suggested that I cancel my ticket and purchase a new one, leaving me with no practical alternative at that time. This situation placed me in a very difficult position and forced me to cancel my trip at the last minute. As a result, I suffered significant financial losses, including the cost of the original ticket as well as the additional expense of purchasing a new ticket. I believe that the lack of clear and accurate information, as well as the absence of any mention of a self-transfer in my booking, constitutes a failure in the airlineβs duty to properly inform passengers. Had I been aware of this requirement in advance, I would have made different arrangements.
- Hanoi-Oran
- Economy
Rhianna S
Verified | Apr 23, 2026Phuket-Edinburgh
Economy
Problems at airport
Cancelled my flight the day before my flight, on the 12th of March 2026 - offered me a refund I took the partial refund and it took them 2 months to give me it and it still isnβt in my bank account, no alternative flight offered to my destination, no compensation, nothing else- Phuket-Edinburgh
- Economy
Tatiana S
Verified | Apr 16, 2026Alma-ata-Seattle
Economy
Successful claim
Technical problems
I was late for a day and missed my daughter's birthday. Additionally, I request compensation for the delay in accordance with the legislation of the Republic of Kazakhstan, which provides for a penalty of 3% of the ticket price for each hour of delay (672.24 * 3% * 24h = $484.01) Total: 318.23 + 484.01 = $802.24- Alma-ata-Seattle
- Economy
- Successful claim
Rabindra Kumar P
Verified | Apr 15, 2026Cape Town-Bangalore
Economy
Rabindra Kumar Patnaik, terrible service
the connected flight for flight 572 was gap of more than 12hrs and the process to provide accommodation was not managed properly. the whole-time process to complete immigration and exiting airport and lastly handing over to hotel authority was pathetic. I was just waited for almost 5hrs after deboarding cape town Doha flight and finally could not bear this waiting stress and return the complimentary voucher to QA staffs and returned back to airport and stayed in transit hotel in my own expenses. please inquire how to give better service to customers rather just washing hand with normal responsibilityOverall
- poor servcie
- all negatives
- Cape Town-Bangalore
- Economy
- Loss: β¬165
- Desired solution
Other
Rabindra Kumar P
Verified | Apr 14, 2026Doha-Bangalore
Economy
Rabindra Kumar Patnaik, Boarding pass
I travelled by QA from Cape town and reached Doha and my next flight was QR 572 and time of lay over was more than 9hrs. I approached to help desk on arrival, and I was asked to wait for 20 mnt to provide the access to hotel and it took almost 2.5 hrs to get the immigration clearance and then supposed to take the ride for Hotel GLORIA. After existing immigration, I have to wait for another hour to proceed to Hotel as the Hotel staffs was managing for transportation. After a long waiting I lost my patience felt like giving a complimentary hotel is a punishment and return the voucher to QA staffs and return back to airport. I just wasted almost 5hrs for nothing. I came to airport and spent my own money cheeked In to ORYX airport hotel spending 160USD for my rest. I am a senior citizen of India and cannot bear this stressOverall
- poor servcie
- all negatives
- Doha-Bangalore
- Economy
- Desired solution
Other
Jigna S
Verified | Apr 12, 2026London-Hanoi
Economy
Problems at airport
BASICALLY WE SPENT US Dollars 547 on hotel in Hanoi and Β£ 497.70 paid to Vietnam travel agent for local flights. We did contact British Airways who said us to contact Qatar airways and we did bit both rejected our claim and its not fair at all- London-Hanoi
- Economy
Sunil Singh Pentlia S
Verified | Apr 12, 2026Alor Setar-London
Economy
Claim escalated to airline
Everybody from Paris CDG to London flight had their luggageβs missing. Nobody received their checked in baggage on that flight which is odd meaning was the aeroplane empty cargo? You can review all the missing baggage complaints from BA0303 Itβs been 3 days and no information on the bags
- Alor Setar-London
- Economy
- Claim escalated to airline
Faith T
Verified | Apr 9, 2026Johannesburg-Denpasar
Economy
Poor communications and help
My daughter was supposed to go and model In Indonesia. I paid registration for hotels $1500, wardrobe $1000, visas $550Overall
- I didn't get to travel with my daughter who was going for a modelling competition in Indonesia. Her outfits costed me more than $1000, visa for me and her using agents we paid $557, Hair and nails and other preparations too. My daughter cried. I'
- We didn't travel. Our flights were cancelled.
- Johannesburg-Denpasar
- Economy
- Loss: β¬500
- Desired solution
Raies K
Verified | Apr 7, 2026Manchester-Johannesburg
Economy
No reason given
Flight was delayed in Doha for just under 7 hours due to missing the connecting flight, this was due to the flight getting to Doha late from Manchester. I had to book a night in the airport hotel and rebook my car hire as my car hire time slot had passed and the car had been given to another customer- Manchester-Johannesburg
- Economy
Sameer I
Verified | Apr 6, 2026Sialkot-Doha
Economy
Claim escalated to airline
We are a group of five passengers traveling together, and all five of us have been affected by this issue. Each person is missing their checked baggage. We kindly request you to look into this matter urgently and arrange the necessary actions accordingly.
- Sialkot-Doha
- Economy
- Claim escalated to airline
Anonymous member
Verified | Apr 3, 2026Delhi-Budapest
Economy
Terrible customer support and resolution
No information was passed for the flight cancelation, I have travelled a long way from my home to airport and in the morning and again went back in the evening. During travelling, stay and food it cost me nearly 200 USD. I kindly request the airline to incurr my loss.Overall
- No customer service
- NA
- Delhi-Budapest
- Economy
- Loss: β¬500
- Desired solution
Refund
Konstantinos M
Verified | Apr 2, 2026Economy
terrible policies on refund - they claim that the taxes i paid are not refundable even though it was them taht cancelled the flight -
This company does not deserve to have a single passenger to fly around - i booked a ticket to go to China for me and my wife through the agency gotogate - i paid hard-earned money for the tickets which was expensive to start with. we were looking so forward to oiur trip and then received a email from go to gate saying that Qatar has cancelled out=r tickets due to the ongoing war in the middle east - up to this point all was OK as i wanted to re-book and still get to China - the lady at Gotogate said that Qatar had in fact cancelled flights to the 15th June so the chances that they cancel a second booking was high - i then decoded to accept the refund so I can buy another ticket - the Agent at Gotogate then told me that the airline company would not refund the taxes that I paid on the ticket - i then argued that this is incorrect and since it was them that cancelled they should not keep one cent of my money - how dare they take taxes from the public when they are cancelling thier flights - this is total robbery and inexcusable - i will go to every social media i can reach and motivate people not to fly Qatar air - they make so much money from the passengers that often cant even afford the tickets and still they keep the people's money without shame - let their government pay tax the taxes they charged me- why should they make a passenger pay whilst he has not set foot in their airplane yet - gotogate keeps telling me is the airline policy and they cant take any responsibility to sort it out -- Economy
- Desired solution
Refund
Ibon G
Verified | Apr 2, 2026Bangkok-Madrid
Economy
My flight was first rebooked 3 days later, from the 25.03 to the 28.03. One day before the departure, that is the 27.03, I tried to do the online check-in and see if my flight was confirmed and the airline didn't allow me to do it, saying that my flight had already been taken and my booking processed. Then I called the airline and asked them to check my booking status and they said my flight got cancelled, which was not true because I saw on the airline's website that the flight was scheduled (and now I can see it has been operated). It was probably an overbooking issue. So the agent on the phone proposed an alternative flight one day later, on the 29.04, which I accepted. When I went to the airport, I asked the person at the check-in counter why they had cancelled my booking, if the flight wasn't cancelled, forcing me to take a flight one day later. They didn't know what to answer and told me they could help me.
- Bangkok-Madrid
- Economy
Abdur R
Verified | Apr 2, 2026Lahore-Riyadh
Economy
Terrible customer service poor management
Qatar airways did not communicate with about the cancelation of the flight and they are charging me for the refund also not paying me full amount- Lahore-Riyadh
- Economy
- Loss: β¬200
- Desired solution
Kamil S
Verified | Mar 30, 2026Doha-Abu Dhabi
Economy
Influence by other flights
Subject: Formal Complaint & Claim for Reimbursement β Flight Disruption / Cancellation (Booking Ref: B9IWGB) β Family Stranded Overnight Without Assistance To: Qatar Airways Customer Care From: [Your full name], Booking reference: B9IWGB Passengers: 2 adults + 2 children (minors) Contact: [phone] | [email] Date: [todayβs date] Dear Qatar Airways Customer Care, I am submitting a formal complaint and a formal claim for reimbursement following an extreme service failure by Qatar Airways that left my family (2 adults and 2 small children) stranded at Hamad International Airport (DOH) overnight without meaningful assistance, after a prolonged delay and subsequent cancellation. 1) Flight disruption Original flight: QR1050, DOH β AUH, scheduled departure 18 Dec 2025 at 14:15 (we were at the airport from approx. 12:00). After hours of delay and uncertainty, we were eventually boarded, and only then it became clear the flight would not operate / was cancelled, causing us to miss our onward journey to KrakΓ³w. We ultimately departed only the next morning (around 08:00 on 19 Dec 2025), after spending the entire night at the airport. 2) Total failure of duty of care Despite an overnight disruption involving two small children, Qatar Airways failed to provide the minimum level of assistance: No hotel accommodation was offered/provided. No meal vouchers / refreshments were offered/provided. No effective rebooking was completed, despite repeated requests and a verbal/initial acceptance at the counter. Staff were unprepared and the process was chaotic. We were left without a workable solution while time passed. 3) Out-of-pocket losses caused by Qatar Airways Because Qatar Airways did not re-accommodate us properly, we had to purchase replacement travel ourselves: Qatar Airways tickets purchased at DOH (Sales Office / Qatar Air charge): QAR 5,980 Paid by card (Revolut Mastercard) on 19 Dec 2025 at 04:05 (transaction screenshot/statement attached). Additional tickets Ankara β KrakΓ³w (19 Dec 2025) purchased via Kiwi.com for our family: PLN 1,356.51 (invoice attached). Any additional airport expenses during the overnight disruption (food/basic necessities) can be provided with receipts if required. These costs are a direct consequence of the cancellation/missed connection and Qatar Airwaysβ failure to provide duty of care and a timely rebooking solution. 4) What I demand I require Qatar Airways to: Refund any unused/forfeited portion of the original itinerary affected by this disruption; and Reimburse in full my documented out-of-pocket expenses incurred to complete the journey, including QAR 5,980 (replacement Qatar ticket purchase) and PLN 1,356.51 (Ankara β KrakΓ³w); and Provide a written explanation why your ground handling staff failed to provide accommodation, basic assistance, and effective rebooking to a family with children during an overnight disruption. 5) Deadline and escalation Please confirm receipt and provide a written settlement proposal within 14 days. If Qatar Airways fails to resolve this promptly and fairly, I will escalate via all available consumer and payment channels. 6) Evidence attached Qatar Airways disruption notice for QR1050 (delay/cancellation) Boarding passes / itinerary documents for replacement travel Revolut transaction proof: Qatar Airways charge QAR 5,980 (19 Dec 2025, 04:05) Kiwi.com invoice PLN 1,356.51 (Ankara β KrakΓ³w) Booking reference: B9IWGB confirmation/screenshot(s) Sincerely,- Doha-Abu Dhabi
- Economy
Ann T
Verified | Mar 29, 2026Mopa-Manchester
Economy
Successful claim
I arrived at GOX for my flight to Manchester changing at Doha, I arrived 3.5 hours early and asked to volunteer my seat in exchange for compensation or vouchers, I refused and was bumped off the flight anyway, I was travelling home with my family who had flown out on an earlier date. We were so shocked at what happened and all so very upset, I had to wait 24 hours until a flight became available, they took me to a hotel and had to go back 24 hrs later, Iβm nearly 70, this has effected me really badly and made me nervous of flying now.
- Mopa-Manchester
- Economy
- Successful claim
Caroline F
Verified | Mar 28, 2026London-Perth
Economy
No reason given
Continuation of the email was saying sorry but no offer of compensation or refund. I paid for seat ticket of Β£36.70 but canβt claim separately as less than 100- London-Perth
- Economy
Anonymous member
Verified | Mar 24, 2026Riyadh-Delhi
Economy
CANCELLED MY TICKET REFUND NOT RECEIVED
HI MY NAME IS AMIR ALI I CANCELLED MY TICKET 11 MARCH 2026 BUT TILL NOW I HAVE NOT RECEIVED MY REFUND. THIS IN MY BOOKING ID-NN7AK16H15420135972 AND PNR NO-73IXU7.- Riyadh-Delhi
- Economy
- Loss: β¬1160
- Desired solution
Refund
Philipp W
Verified | Mar 22, 2026Economy
Terrible customer support and rebooking handling.
I had to sort out other flight options with the airline for over a week and hours on end on the phone. Time is valuable. and I wasn't able to work since I was extended over a week in the Philippnes. If I hadnt pushed them to rebook me on a partner airline for the 18th they actually wanted to extend me to april 8th. very unfortunate that they didn't try earlier to rebook me on a partner airline. very poor customer service. We pay flights a head of time and get this type of service. Our time is valuable what ever the reason if it happens in the Hospitality industry people get a refund as well its all covered by insurance. I am sure they could have gotten me on a different flight with their partner airlines on my original day of departure. Pitty I used to really like support and recommend qatar to friends and familyOverall
- Customer Service
- alternative
- Economy
- Loss: β¬700
- Desired solution
Refund
Claudia S
Verified | Mar 20, 2026Sydney-Munich
Economy
Reimbursement of costs because of a cancelled flight
Dear Sir or Madam, I am writing in reference to my flight QR8400 on 2 March 2026 from Sydney to Doha with a connecting flight to Munich, which was cancelled on the day of departure. As I was unable to reach anyone at Qatar Airways despite multiple attempts and no alternative transportation was offered to me, I was forced to independently arrange a replacement flight to Munich as well as an additional hotel stay in Sydney. I booked the next available reasonably priced replacement flight in Economy Class after Qatar Airways failed to provide an alternative. As a result, I incurred the following costs: β’ Replacement flight: 2,476.76 AUD β’ Hotel: 269.10 AUD I hereby request full reimbursement of these costs in accordance with the Montreal Convention (Article 19), as Qatar Airways failed to fulfill its obligations regarding care and re-routing. The relevant supporting documents are attached. Please transfer the total amount of 2.745,86 AUD (current exchange rate 1.681,63 β¬) within 14 days to the following bank account at the Hypovereinsbank Rosenheim Claudia Scharnagl-Wilkening DE03 7112 0077 0006 4855 45 HYVEDEMM448 Account no.: 6485545 Bank code: 711 200 77 Yours faithfully, Claudia Scharnagl-Wilkening KaltmΓΌhlweg 16a 83026 Rosenheim GERMANY
- Sydney-Munich
- Economy
- Loss: β¬1675
- Desired solution
Expenses reimbursement
Mohamed Eid Gharib Mohamed I
Verified | Mar 20, 2026Doha-Singapore
Economy
Strike
From: MALAYSIA AIRLINES / 1 Bag(s) missed flight / File Reference: SINMH32932 / Name on Record: MOHAMEDEID / Please Check with Baggage Service Office When I arrive at Singapore, i didnt receive my luggage. I was promised a lot of things due to the flight cancellation at Doha, and they told me they will settle my accommodation when i arrive to Kuala Lumpur. But when i arrive. Nothing is settled and i had to sleep at the chairs. My layover is more than 8 hours. The people from Qatar promise that they will settle my accommodation and will send my luggage all the way to Singapore. Now i have not receive my luggage till now. This is gery disappointing. When i arrive at Kuala Lumpur at around 10pm plus and then i had no place to sleep until 7am the next morning and the customer service were not helpful and they did not provide for me an accommodation despite the Counter at Doha say they will provide a stay for me if it is more over than 8 hours of stay.- Doha-Singapore
- Economy
Amro H
Verified | Mar 19, 2026Cairo-Perth
Economy
My name is Amro Hamada, and I booked and paid for a ticket for Somya Shabaan. Her original trip on March 19, 2026, was supposed to take 16 hours: CAI to DOH (QR1308) DOH to PER (QR900) However, at the Cairo Airport counter, staff suddenly changed her ticket without her consent to a 29-hour route: CAI to DOH (QR1308) DOH to MEL (QR904) MEL to PER (Virgin Australia VA689) When Somaya arrived in Melbourne, she was told her final flight to Perth was never confirmed, and she was denied boarding. I urgently tried to contact Qatar Airways support in both Australia and Egypt through phone and live chat, but the system kept kicking me out due to high number of calls. Stranded with no assistance, I had to pay out of pocket to book a brand new ticket for her from Melbourne to Perth. To make matters worse, her luggage did not arrive and will be delayed for 3 days. We are extremely upset about the following issues: 01. The sudden, unapproved ticket change at the counter. 02. The massive increase in travel time from 16 to 29 hours. 03. Being denied boarding in Melbourne due to an unconfirmed ticket. 04. The complete lack of customer support when we needed emergency help. 05. The 3-day luggage delay. We are requesting a full reimbursement for the new Melbourne to Perth ticket I was forced to purchase, as well as compensation for the denied boarding, severe delays, and delayed luggage. Thank you
- Cairo-Perth
- Economy
Tarek K
Verified | Mar 19, 2026Male-Dublin
Economy
No reason given
When I was in Maldives war started in the gulf area I had a booked flight with family thru Doha. Our flight back from male to Dublin was on the 4.3.2026. So everyday the Qatar Airlines were canceling the flight back. This is a claim for the hole family my kids doesn't work. They are in school. It was a horrible time under pressure, didn't know what to do. Qatar Airlines didn't offer any help no support at all I took the decision to fly to different countries to go back home safe, my son had a surgery on the 9.3.2026, couldn't attend. So we booked from male to bangladesh than we took a flight to jedda, to Istanbul, to Ireland we had to stay in Istanbul one night in a hotel. It japordized my job they diduct from my holidays the extra days passed my holiday period.- Male-Dublin
- Economy
Miglena I
Verified | Mar 17, 2026Sydney-Amsterdam
Economy
Problems at airport
On 28 February, my Doha-Amsterdam flight was diverted back to Doha approximately 90 minutes after departure due to the closure of the Iraqi airspace. I was subsequently rebooked on a flight departing 4 March. However, this replacement flight was also cancelled. At this point, no alternative rerouting was offered to me within a reasonable timeframe. As a result, I was left stranded in Doha for several days without a confirmed way to reach my final destination. Due to the lack of assistance and rerouting, I had no reasonable option but to arrange my own transportation to Amsterdam via Saudi Arabia at a personal cost of almost β¬1800. Under Article 8 of EU Regulation 261/2004, passengers are entitled to rerouting at the earliest opportunity. As this was not provided, I was forced to make my own arrangements. Under EU261 Article 8, Qatar Airways was required to rebook me on the earliest available flight, including on other airlines, not just their own services. Seats were available on alternative carriers like Turkish Airlines (via IST) from Riyadh. Qatar Airways' internal travel alerts indicated a prolonged suspension of standard operations until 18 March 2026 at least, yet their obligation under Article 8 is to reroute at the 'earliest opportunity' on any available carrier. I had to take a taxi to Riyadh airport at 1am on 7 March, a journey that lasted 7 hours. From there I flew to Istanbul and subsequently to Amsterdam. I had contacted the Bulgarian Embassy in Doha and had filled out the repatriation form from the Dutch Foreign Ministry but no repatriation flights were planned. I must say Qatar Airways could have offered me a seat on any flight departing from Riyadh, Muscat, Abu Dhabi or Dubai since the airspace of Saudi Arabia, Oman and UAE was and still is partially open. Instead they kept rescheduling and cancelling my flight from Doha just to βkeep me in the systemβ.- Sydney-Amsterdam
- Economy
Thomas Herbert Reinhold S
Verified | Mar 17, 2026Bangkok-Schonefeld
Economy
No reason given
Qatar Airways cancelled our return flight from Bangkok BKK to Berlin on the 2.03.2026. They had no alternative route or Hotel vouchers. We had to buy new tickets and wait till the 10.03.2026 to fly home. so expensive new Flug ticket plus hotel etc.,I have repeatedly tried to contact Qatar Airways for a refund of our return ticket worth 1000β¬ euros but they do not respond. Qatar Airways online claim form for a refund or vouchers is not working.- Bangkok-Schonefeld
- Economy
Clare D
Verified | Mar 16, 2026London-Auckland
Economy
Successful claim
No reason given
The London to Doha flight was delayed, which meant I missed my connecting flight to Auckland. I was put on a flight to Singapore and then another flight to Auckland, which meant I arrived 12 hours later than expected (arrived at 9am the following day instead of 9pm the previous day) and I missed a nights stay in a 5* hotel which I paid for with Hyatt points. This caused significant disruption to my entire trip and all plans from there needed to be changed.- London-Auckland
- Economy
- Successful claim
Arsenio P
Verified | Mar 15, 2026Tokyo-Algier
Economy
Problems at airport
This claim concerns the cancellation of an international itinerary operated by Qatar Airways (Algiers β Doha β Tokyo / Tokyo β Doha β Algiers) due to the closure of Doha airspace. The disruption occurred without the airline providing a reasonable rerouting solution within a reasonable timeframe. Urgent Circumstances: Replacement travel had to ensure arrival in Rome in order to respect previously scheduled commitments. In particular, the claimantβs wife had a medically scheduled surgery in Rome on 10 March, making timely arrival essential and rendering the airlineβs proposed rerouting unacceptable. Financial Consequences Category Amount (EUR) Replacement airline tickets (4 passengers) 8,952.77 Additional hotel accommodation 229.71 Local transport / transfers 59.42 Unused ITA Airways flights 810.63 TOTAL DOCUMENTED DAMAGES 10,052.53 Legal Basis: This claim is submitted pursuant to Article 19 of the Montreal Convention (1999), which establishes the liability of the air carrier for damage caused by delay in the carriage of passengers. The cancellation of the return flight and the absence of reasonable rerouting options within a reasonable timeframe compelled the passengers to independently arrange alternative transportation in order to mitigate the consequences of the disruption. The expenses documented in this claim are reasonable, necessary and directly linked to the cancellation of the Qatar Airways operated flights.- Tokyo-Algier
- Economy
Britte L
Verified | Mar 15, 2026Phuket-Copenhagen
Economy
Cancelled flight Booking reference 8MQ434
Our flight was canceled and we had to spend 9 extra nights in Phuket. This meant expenses for accommodation and food during these days. We also lost work income for 7 working days. What I can add up, and I don't have all the receipts left, is a total of 5317 euros. For us to be able to have an acceptable situation even after we have returned home, this is the minimum compensation we can request. Best regards, Britte and JΓΆrgen Larsson britte.larsson64@gmail.com- Phuket-Copenhagen
- Economy
- Loss: β¬5317
- Desired solution
Hashem A
Verified | Mar 15, 2026San Francisco-Cairo
Economy
terrible refund, rebooking options and communication with customers
I had booked my flight prior to current conflicts in the region; made an adjustment through QA (after waiting on phone for over 40 minutes); my confirmed (adjusted reservation) was then cancelled with extremely limited options: either reschedule a flight based an extremely restricted timeline or get a partial refund. My original ticket was about $600; I then chose a different date (prior to conflict) and paid a difference of about $220. Conclusion: 1. the refund I am offered costs me over $200 in unrefunded payment 2. the rebooking option is extremely time-limited and does not address my travel needs 3. Communication with QA has been extremely poorOverall
- unfair refund with over 30% loss, extremely poor communication: I have waited for over two hours on phone line without a response; QA should actually be calling it's customers to resolve travel disruption instead of expecting customers to was long ho
- can't think of anything
- San Francisco-Cairo
- Economy
- Loss: β¬820
- Desired solution
Refund
Anonymous member
Verified | Mar 13, 2026Bangkok-Nice
Economy
Request for reimbursement of accommodation expenses β Flight QR837/QR55 cancellation (02 March 2026)
Subject: Request for reimbursement of accommodation expenses β Flight QR837/QR55 cancellation (02 March 2026) Dear Customer Relations, I am writing regarding the cancellation of my flights QR837 from Bangkok Suvarnabhumi (BKK) to Doha (DOH), and QR55 to Nice (cΓ΄te dβazur) originally scheduled on 2 March 2026, under booking reference 7RAMIR. The cancellation occurred due to the closure of Middle Eastern airspace following the regional conflict. As a result, Qatar Airways rebooked my family and me on a later flight departing on 11 March 2026. During the period between the cancellation and the re-routing, no accommodation or assistance was provided to us. Consequently, I had to arrange and pay for hotel accommodation myself in Bangkok while waiting for the alternative flight. These accommodation expenses concern three passengers (my wife, my 6-year-old child and myself) and amount to a total of β¬1,024.39 for 11 nights, representing an average cost of approximately β¬93 per night for three people, which I believe constitutes a reasonable expense given the circumstances. For clarity, the accommodation expenses are detailed as follows: - Night of 1β2 March 2026: β¬209.29 - Night of 2β3 March 2026: β¬129.47 - Night of 3β4 March 2026: β¬99.31 - Nights of 4β8 March 2026: β¬274.60 - Nights of 8β11 March 2026: β¬311.72 Total accommodation expenses: β¬1,024.39 In addition, I would like to point out that the originally scheduled return journey from Thailand to Nice was expected to take approximately 16 hours, whereas the re-routing eventually provided resulted in a total travel time of more than 31 hours. This extended travel duration proved particularly difficult for our family, especially considering that we were travelling with our 6-year-old child. While I fully understand that the flight cancellation was caused by extraordinary circumstances related to regional security issues, I respectfully request reimbursement of the reasonable accommodation expenses incurred while waiting for re-accommodation, which were necessary due to the disruption of our journey. Please find attached the supporting documents, including hotel invoices and a summary table of the accommodation expenses. Thank you in advance for reviewing my request, and I look forward to your response. Kind regards, Thomas Thevenot Booking reference (PNR): 7RAMIR and 9VEWRM Ticket number: 157 2129005106 157 2129005107 157 2129005108 157 2134399593 157 2134399594 157 2134399595 Contact email: thomas.thevenot@live.frOverall
- No assistance - 11 days waiting rerouting
- Bangkok-Nice
- Economy
- Loss: β¬1024.39
- Desired solution
Expenses reimbursement
Zeeshan K
Verified | Mar 13, 2026Birmingham-Peshawar
Economy
Due to qatar airways My Nikah was Postponded to 27 of ramadhan before it was on 24 of ramadhan
Subject: Compensation Claim for Cancelled Flight - Booking Reference 9RBYM2 Dear Qatar Airways, I'm writing regarding my flight from UK to Pakistan on 10th March, booked for Β£540. Due to airspace closure, you cancelled my flight just 2 days prior, despite it showing confirmed until then. As per your policy and regulations, I'm eligible for compensation. I've attached screenshots of my ticket and policy. Due to the cancellation, I booked an alternative flight with Uzbekistan Airways for Β£940 (one way) on 17/3/2026, a critical date for me (27th Ramadhan, my Nikah in Pakistan). Additionally, I incurred Β£80 in train costs to reach the airport for the original flight. I request compensation of Β£1020 (Β£940 for the alternative flight + Β£80 train costs), as the cancellation wasn't my fault. My details: Name: Zeeshan Khan Booking Reference: 9RBYM2 Looking forward to your prompt response. Best regards, Zeeshan Khan
- Birmingham-Peshawar
- Economy
- Loss: β¬1270
- Desired solution
Refund
Expenses reimbursement
Other - Subject: Compensation Claim for Cancelled Flight - Booking Reference 9RBYM2 Dear Qatar Airways, I'm writing regarding my flight from UK to Pakistan on 10th March, booked for Β£540. Due to airspace closure, you cancelled my flight just 2 days prior, despite it showing confirmed until then. As per your policy and regulations, I'm eligible for compensation. I've attached screenshots of my ticket and policy. Due to the cancellation, I booked an alternative flight with Uzbekistan Airways for Β£940 (one way) on 17/3/2026, a critical date for me (27th Ramadhan, my Nikah in Pakistan). Additionally, I incurred Β£80 in train costs to reach the airport for the original flight. I request compensation of Β£1020 (Β£940 for the alternative flight + Β£80 train costs), as the cancellation wasn't my fault. My details: Name: Zeeshan Khan Booking Reference: 9RBYM2 Looking forward to your prompt response. Best regards, Zeeshan Khan
Rima R
Verified | Mar 13, 2026Manchester-Karachi
Economy
Problems at airport
I am you SILVER CLUB MEMBER and have 2 Serious issue regarding my traveling and my wife traveling. 1st issue my wife Rima Rashid traveling issue : I am writing to formally request a full refund for my wife ticket flight booking with Qatar Airways which was cancelled. This cancellation has caused me significant inconvenience and financial hardship, Due to the cancel flight, I had to purchase another airline ticket which cost me RS. 550,000/- at my own expense to send my wife back to her destination. As a result of the cancellation, and I need to come back to Warsaw, Poland and facing unexpected costs. Additionally, I am responsible for paying rent for apartment in Manchester, and the disruption to my travel plans has placed me under serious financial pressure. Booking Details: Passenger Name : Rima Rashid Booking Reference : 1A/9S9KYP / QR/9S9KYP Flight Number : QR26 Original Travel Date : 8TH MARCH 2026 Route : MANCHESTER - UK TO KARACHI β PAKISTAN Considering the circumstances and the hardship caused by the flight cancellation, I kindly request a full refund of my ticket. I would appreciate your prompt assistance and confirmation of the refund process and timeline. 2nd issue my Rashid Malik traveling issue : I am your Silver Card Member and always traveling on your Airline from last 4 years , ticket details as under ; Passenger Name : Rashid Malik Privilege Club Number : 535071281 Booking Reference : 1A/7BOJ46 / QR/7BOJ46 Original Travel Date : 8TH MARCH 2026 Route : MANCHESTER - UK TO KARACHI β PAKISTAN My return flight was from Warsaw β Poland but I paid extra amount Rs. 100,000/- Around and change the flight from Manchester β UK to Karachi β Pakistan , my flight was on 8th March as per above booking and the flights was cancel , I have suffer so badly that I need to take the hotel and then again I need to come back to warsaw poland, due to this I have been gone throw with such a bad time I would request you to compensate my ticket . Please let me know if any additional information or documents are required. Thank you for your understanding and I look forward to your prompt response. Sincerely, Regards Rashid Malik- Manchester-Karachi
- Economy
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