Wizz Air complaints: comments, page 7
626 comments
Magdalena B
Verified | May 6, 2025
Malaga-Gdansk
Economy
No reason given
No assistance and help was provided by Wizzair at the airport. I spent the night at the airport. No hotel, no food or drinks were provided. We had to book extra apartment (invoice was issued for my friend's name who made the booking) to sleep in Malaga 29/30 April. We had to search for flights and rebook them on pour own. No information was provided to passengers on why the flight was delayed and eventually - cancelled. Horrible experience, we were deadly tired and left sleepless. It was inhuman how we were treated.
- Malaga-Gdansk
- Economy
Darko V
Verified | May 3, 2025Skopje-Bratislava
Economy
Successful claim
Hi good afternoon Soo i went to check in on counter desk in skopje airport for this flyght thay checked me in on counter desk without seat and thay told me need to wait last too see if there gonna be place in the flyght wich was strange . I went to the bording and waited for bording passengers whoo have had online check in thay let tham in the flyght . It was me and few other people that was checked in on the counter desk not online , i waited for bording evryone entered the flyght and thay let 2 pasengers same as me checked in on counter desk without seat number soo when thay let those 2 i ask can i bord also now the answer was wait rill all pasengers go in the flyght . Bording finished and the worker on the bording sayng there is no place in the flyght . I told him i must be in Slovakia on 2 jully do thay maybe have some other wizzair flyght that goes near by slovakia i asked for Austria coz its nearby . He say go with my colleague down in the office . I went to the office airport office and asked tham if thay have another flyght near by slovakia thay checked and sayed no . Thay mention me if i go to Istanbul and from there to go slovakia but on my expenses wizzair dosent cover that . I ask if there its another flyght that wizzair offers near by Slovakia the answer was no . All this time i stay calm and i didnt argue with noone on the airport . I have had a event to play in Slovakia and this happen . Wizzair or the airport i dont know thay sell more flyght tickets thqn seats in flyght and becouse of this i couldnt fly to Bratislava on 2 May . And organiser couldnt made the event proper coz me as a artist that was supose to play on the event couldnt go to Slovakia so yes me as an artist loose money and also the event organiser . Thank you and have a good day
- Skopje-Bratislava
- Economy
- Successful claim
Irena Krystyna K
Verified | May 1, 2025Katowice-Kutaisi
Economy
No reason given
Hello Team, Hope you are well! I was travelling with a group of people and our flight reservation was made on one booking. The email address the booking was made from is: bsw@wp.pl Since this email ready exists in your database, I was not able to enter it in the form. The Colleague who made the booking has already claimed the refund through your team only for her individual ticket. Now I would like to receive the refund for my individual ticket. The delay caused me a huge inconvenience, we were mislead about the actual departure time and were forced to wait in extremely small hall with high temperature. Arriving late also caused me travelling back to my home town late in the night and impacted my wellbeing the following day when I had to be back to my business duties. Happy to provide more information if needed! Thank you! Best wishes, Irena Krystyna Karolewska- Katowice-Kutaisi
- Economy
Oana Maria S
Verified | Apr 29, 2025London-Budapest
Economy
No reason given
It was a very long wait and no one came to tell us exactly want happen and why we have to wait 7 hours. They just send us emails with the delay.This company itβs insane. I have arrived in Budapest at 23:00PM- London-Budapest
- Economy
Mariana K
Verified | Apr 28, 2025Kutaisi-Schonefeld
Economy
No reason given
ZpoΕΎdΔnΓ. Po kontaktovΓ‘nΓ mi odepsal, ΕΎe let was delayed/cancelled as a result of unforeseen technical issues outside our control (bird strike/lightning strike/damage due to foreign object on ground). KonkrΓ©tnΓ dΕ―vod neudali ani na letiΕ‘ti, ani v tomto mailu.- Kutaisi-Schonefeld
- Economy
Yuliia V
Verified | Apr 26, 2025Economy
Problem with registration in airport , long waiting of fligh
Hello, my name is Yuliia Vovchok I always use Wizz air airlines for traveling 24.04.2025 we had a flight from Budapest to Basel Confirmation number YIML9P Day before, I try to check in my self and my two children, but I see that Online check in is NOT available, and i should check in in airport. I made a screenshot, to approve, that online check in was not available. You can find this screenshot in files.Β So in airport after long trip from Ukraine, in a big stress, because in that days was attacked Ukraine by russia. I went to the registration and showed to the lady that working in wizz air airlines screenshot, that online registration was not available, and i have approve of that. But she told me, that I must pay for registration in airport. When I told her, that it is not my fault that online chek in was not available, and we had no money for that, she just told me- So you not fly today... what was that???? It alone first time in my life with your company, always I have no problem with online check in, it was first stupid time... so I try to find money. My friend sent it to my bank account and I paid 90 euro for registration. Why should I pay???? If it was not my fault, that your web site make Online registration Not available for me... and more... I paid, but fly was canceled, and new one was in 12.25 not in 11.05, and with all this situation full of stress we was in airport and waited for new flight. So I want to have compensation for all this trouble, I want back money for registration and for time , wat I was waiting and my children too. Thank you Yuliia Vovchok +380972636006
- Economy
Anja O
Verified | Apr 24, 2025Barcelona-Belgrade
Economy
Problems at airport
I also bought a new ticket to go to Budapest and than to Belgrade with bus but I donβt have the ticket in this phone, I had to stay for 3 more days beacuse all of the other flights were booked Itβs a lie that the weather was the problem, their other flight went to Belgrade just few hours later, they didnβt offer us anything, an exhange for another flight, money, nothing- Barcelona-Belgrade
- Economy
Mirela T
Verified | Apr 15, 2025Podgorica-London
Economy
Successful claim
Technical problems
They Delayed my flight for hours they keep in the airport waiting my son with fever I didnβt have from where to bay one paracetamol and finally after hours of torture I finally found someone to give for my son a little paracetamol was a horrible experience we have to pay the taxi to get back home we refused the accommodation and I understand from other passengers we done well to refuse the accommodation was horrible bugs in the bed I donβt have proof but they showed to me the pictures,I want to have this compensation itβs not the first time what this company Wizz air created this problem and really with 3 little kids after us is not easy we was extremely exhausted the company tell to us to come back to airport and to be there 5 am morning again travelling with the kids 1:20 min with the kids not sleeping well we was really tired and we expected to have this compensation back- Podgorica-London
- Economy
- Successful claim
Natalia V
Verified | Apr 13, 2025Stavanger-Barcelona
Economy
Successful claim
No reason given
My flight didn't leave on time and I didn't make it to the 9:40 am check-in. Then I bought an additional flight at 6:30 pm from Gdansk to Barcelona, ββbut my flight was rescheduled again and I didn't make it. Then I bought separate tickets for almost β¬300 more to get to my kids in Barcelona. It was horrible. I feel devastated.- Stavanger-Barcelona
- Economy
- Successful claim
Ioane C
Verified | Apr 10, 2025Kutaisi-Thessaloniki
Economy
Technical problems
My flight was delayed for 4 hours and airlane company (WizzAir) contact me day before, because of it in Thessaloniki i had problems,about financialy it was damaging for me and i want to refund...- Kutaisi-Thessaloniki
- Economy
Ioana B
Verified | Apr 8, 2025Lyon-Cluj-napoca
Economy
No reason given
The flighg was cancelled without providing any explanation. We had to rebook our appartement in Grenoble and this cost us extra money and time. The new flight that we took also had 1 hour delay which made us lose the bus tickets from airport to Grenoble.- Lyon-Cluj-napoca
- Economy
Lujza H
Verified | Apr 8, 2025Πindhoven-Budapest
Economy
No reason given
It was delayed more than 4 (around 4,5) hours, because as they said, there was no plane in the airport which we could take off, the other flights all take off to other countries, this was the only one delayed- Πindhoven-Budapest
- Economy
Jamil S
Verified | Apr 7, 2025Baku-Abu Dhabi
Economy
No reason given
We had flight at 10:10 AM with WIzzair and had plenty of time to arrive and check in for our cruise with MSC. Instead of 10:10, flight was in 16:20 which is more than 6 hours delay. Because of the delay, our cruise ship has gone (check in finished at 7PM as also stated in cruise documentation) and was left without accommodation. We could join cruise only on the next possible destination 2 days later and before that spent extra money (which wouldnt be spent in the ship as it was full board) for food, transportation and hotel. We asked airline to reimburse 400EUR as per EU regulation (800 EUR for 2 passengers) and additional 1000 EUR for hotel, 2 days of cruise we missed, transport and food/restaurants ,but they refused sending us to EU commission, which doesnt even operate in our country. (via email 3 APR 2025)- Baku-Abu Dhabi
- Economy
Seoyeong H
Verified | Apr 1, 2025Abu Dhabi-Budapest
Economy
Successful claim
No reason given
I had already checked in, and on that day, I had to wait for three hours on the plane before they suddenly made us disembark, citing a maintenance issue. Then, they told us the next flight was scheduled for 4 PM the following day and that they would provide a hotel. However, we had to wait at the airport until 3 AM, and due to the large number of people, I had to leave and book a hotel myself. The next day, I was informed of another delay, but my schedule was too tight to take the flight since I would have had to return immediately upon arrival. As a result, I couldnβt use the hotel I had booked, which cost 950 AED. However, Wizz Air claims that I am not eligible for compensation because I didnβt check in, even though I actually did.- Abu Dhabi-Budapest
- Economy
- Successful claim
K D
Verified | Mar 31, 2025Economy
Scam on priority
I have backpack o travel with for yours which seems to be too big of all the sudden, I had to pay almost another ticket because of that will never choose wizzair again. I flew with 2 other airline with same backpack earlier today. Good luck for dying airline.- Economy
- Loss: β¬90
- Desired solution
Other
Szymon B
Verified | Mar 19, 2025Katowice-Funchal
Economy
No reason given
Flight was derouted to TFS, Wizz offered a hotel in Santa Cruz de Tenerife on next day (7.12.2022) there was a flight to FNC departing around 11AM, so we came almost 24 hours after scheduled time- Katowice-Funchal
- Economy
Izabela T
Verified | Mar 18, 2025Economy
Seat
Hello, I was flying with my daughter on a Liverpool-Katowice + Katowice -Liverpool flight (EPIWPH). When buying the ticket, I bought seats (my daughter was sick and we were flying for tests, so I wanted to sit next to her, close to the toilet and exit). During online check-in, they changed my seats, so I had to pay again to sit where we wanted. Before boarding, they changed our seats again!!! I was sitting away from my daughter!!!! The staff said that I should file a complaint with Wizzair, so I did. It's horrible and unfair, why do you pay for something (twice) and you still aren't sure. It was a difficult situation for us because I was flying with my daughter when she was sick, not on holiday. IZABELA TUTON
- Economy
- Desired solution
Olha L
Verified | Mar 11, 2025London-Sharm El Sheikh
Economy
Influence by other flights
The flight was delayed because its previous flight had to land in Munich due to a passenger's medical condition.- London-Sharm El Sheikh
- Economy
Petrus P
Verified | Mar 11, 2025Schonefeld-Budapest
Economy
Strike
Good day We had our flight on 10.3.25 and you send us email that you Canceled this flight and were very sad it was our wedding anniversary gift and as you can imagine we were sad and under stress and even we tried to talk with different employees on telephone everyone was telling us different things And as you can understand english is not our mother talk so we couldn't understand half of it And then they told us that I can rebook was really under stress And really tired And plus the language barrier we made a mistake with the booking instead of 21.3.2025 we booked 20 .3.3025 and wenn we called back after 15min the told me the are going to make an exception because of the language barrier and we have to call the next day l called the next day they told me to call Tuesday we called and the told us to write to you. Anything you can do correct the mistake and let's enjoy our 35 wedding anniversary and to help us would greatly appreciate it. Sincerely Petrus and Suna Perle- Schonefeld-Budapest
- Economy
Anar M
Verified | Mar 9, 2025Budapest-Baku
Economy
Please see attachments in the case of Esmiralda Mehdiyeva 424464. Please note that 329 EUR claim is for Anar Mehdiyev and Esmiralda Mehdiyeva together. Somehow I cant manage this via desktop version where evidences are kept. Reimbursement of Laman Mehraliyeva should be discussed with her separately.
- Budapest-Baku
- Economy
Esmiralda M
Verified | Mar 9, 2025Budapest-Baku
Economy
You may read extensively the case in my correspondence, but in short: we queued for 35 min for check-in to be refused processing as time was up. We were not offered fast-track despite ground services claim they asked for remaining passengers. You may use anything from my correspondence.
- Budapest-Baku
- Economy
Vera Elisabeth Maria R
Verified | Mar 5, 2025Budapest-Πindhoven
Economy
Strike
We called the airline because we had no confirmation it was canceled. They told us theyβre sorry but we wonβt get a refund for any extra costs we made- Budapest-Πindhoven
- Economy
Shannon V
Verified | Mar 5, 2025Budapest-Πindhoven
Economy
Strike
Flight was canceled, we call the airlaine en nobody puck up the phone. So we book a hotel en pay for taxi en drinks or food.- Budapest-Πindhoven
- Economy
Veaceslav S
Verified | Mar 1, 2025Iasi-Rome
Economy
No reason given
There was no crew available, so they fiu and a crew in about 4 hrs from original departure flight . I got this information from Wizz air desk- Iasi-Rome
- Economy
Alexandra T
Verified | Feb 27, 2025London-Cluj-napoca
Economy
No reason given
Please do make public, This flight delay was disruptive and we deserve compensation. That is the reason why the delay law is in place.- London-Cluj-napoca
- Economy
Vasyl L
Verified | Feb 26, 2025Turku-Gdansk
Economy
Successful claim
Technical problems
Π§Π΅ΠΊΠ°Ρ 8 Π³ΠΎΠ΄ΠΈΠ½ Π ΠΠΎΠ»ΡΡΡ Π½Π΅ Π²ΡΡΠΈΠ³ Π½Π° ΠΏΠΎΡΡΠ³ Π΄ΠΎ Π ΠΠΎΠ·Π½Π°Π½Ρ, ΡΡΠ΅Π±Π° ΡΠ΅ΠΊΠ°ΡΠΈ Π΄ΠΎ 04.00 ΡΠ°Π½ΠΊΡ ΠΠ΅ Π²ΡΡΠΈΠ³ Π½Π° 16.21 IC 5604 Mieszko Π²Π°Π³ΠΎΠ½ 10 ΠΌΡΡΡΠ΅ 85- Turku-Gdansk
- Economy
- Successful claim
Weronika Anna C
Verified | Feb 19, 2025Barcelona-Krakow
Economy
No reason given
Upon arrival at the Barcelona El Prat airport, I learned that my flight was canceled. I was not informed of the reasons and was given an option to stay at the hotel. Since I lived in Barcelona at that time, I didn't use the hotel option and simply went back home. I got an option of an alternative flight on the following day (W61176 on 13th Dec) and it was to KATOWICE not Krakow. So I had to buy a bus ticket to Krakow (in Polish, attached) I was informed about my right to complain which I did on the Wizzair website. I have attached the entire communication. WizzAir claimed the cancellation was ''due to unexpected circumstances which were beyond our control'' so I don't have the right to compensation. I found information that I can appeal to that decision to AESA. I received a reply from them on 29/11/2024 (attached). They confirmed I should receive 400 euros compensation but they are only an advisory body.- Barcelona-Krakow
- Economy
Natalia H
Verified | Feb 18, 2025Tel-aviv-Warsaw
Economy
No reason given
Similar as in previous claims - the name used in communication with the airlines when booking the flight was my maiden name - Hakenberg, that was changed after getting married to Hakenberg-Zilberman. The flight from Oct 27th 2024 was officially cancelled on October 15th, and then I received another email on October 23rd they are sorry they cancelled the flight (but no flight number there)- Tel-aviv-Warsaw
- Economy
Natalia H
Verified | Feb 18, 2025Tel-aviv-Warsaw
Economy
No reason given
1) I registered the claim as Natalia Hakenberg-Zilberman, but the booking and ticket was for my maiden name - Hakenberg, that's why attached also my previous passport, that was valid at the time of the planned flight. 2) The airlines offered the replacement flight and I initially rebooked it, but it was also cancelled - that't why I marked I didn't use another flight offered by the airlines. 3) The original was cancelled on October 8th, after 18:00 (less than 24hours before the flight) 4) The attached invoices are for renting a car and getting a taxi to the airport to find another replacement flight by ourselves.- Tel-aviv-Warsaw
- Economy
Alessio C
Verified | Feb 17, 2025Katowice-Catania
Economy
Weather conditions
Hi, yesterday Katowice -Catania flight (W6 1043) was diverted from Catania to Palermo. We landed in Sicily at 2:30 pm but the bus transfer to Catania arrived at Palermo Airport only at 10 pm without any kind of assistance (updates, water, food). I reached Catania after 1 am of 17/02/2025 obliging me to miss events and important meetings in Catania. In addition, the other flight companies were providing buses transfer in time allowing other passangers to come back in Catania at a reasonable time while Wizzair didn't support us at all. I'm asking to be refunded for all the troubles i went thought due to your lack of support and efficiency. Volcano eruptions can't prevent Wizzair in supporting passengers anytime.- Katowice-Catania
- Economy
Miriam H
Verified | Feb 16, 2025Tel-aviv-Warsaw
Economy
No reason given
The additional costs are the cost of travel both ways (the recive I got doesnt specify the prices of the individual tickets). So it is dubbled with another claim for wizzair that I had. It should be returned only once. Or part with one part with the other claim.- Tel-aviv-Warsaw
- Economy
Priscila M
Verified | Feb 11, 2025Economy
Problem with check in online ay time yesterday
Hello, my name is Priscila Moreno. I am writing to you because I have a flight today with this reservation FMH74N, from Budapest to Madrid. And I have been trying to check in since yesterday and it says that it is not available yet, although there are only a few hours left. I am asking for your help so that I can check in and not pay an extra charge, because it was not my fault, but an online error. My phone number is 644400180. I share pictures about this Thank you very much. Best regards, Priscila
- Economy
- Desired solution
Other
Ian O
Verified | Feb 10, 2025Budapest-Funchal
Economy
Weather conditions
Flight details are as follows: β’ Flight Number: W62397 β’ Route: Budapest (BUD) β Funchal (FNC) β’ Scheduled Departure Time: 14:15 PM β’ Scheduled Arrival Time: 18:20 PM β’ Actual Arrival Time: 22:40 PM β’ Diversion: Landed in Tenerife (Spain) at 19:45 before reaching Funchal (Portugal) ---------------------------------------------------------- ΠΠΈΡΡΠΌΠΎ ΠΎΡ WIZZ: WIZZ AIR ΠΎΡΠΊΠ»ΠΎΠ½ΠΈΠ» ΠΏΡΠ΅ΡΠ΅Π½Π·ΠΈΡ, Ρ.ΠΊ. ΡΠ°ΠΌΠΎΠ»Π΅Ρ Π½Π΅ ΡΠ΅Π» ΠΈΠ·-Π·Π° ΠΏΠΎΠ³ΠΎΠ΄Π½ΡΡ ΡΡΠ»ΠΎΠ²ΠΈΠΉ. Thank you for contacting Wizz Air Customer Service Department. We are sorry to hear about this unfortunate situation, and after thoroughly investigating your case we confirm that flight W6 2397 BUD - FNC 25/01/2025 was delayed/cancelled as a result of weather restrictions. The above referenced circumstances, as per the European Regulations 261/2004, fall into the category of Extraordinary Circumstances therefore, we regret to inform you that no compensation is due. β(14) As under the Montreal Convention, obligations on operating air carriers should be limited or excluded in cases where an event has been caused by extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken. Such circumstances may, in particular, occur in cases of political instability, meteorological conditions incompatible with the operation of the flight concerned, security risks, unexpected flight safety shortcomings and strikes that affect the operation of an operating air carrier.β as per the European Regulations 261/2004: βAn operating air carrier shall not be obliged to pay compensation in accordance with Article 7, if it can prove that the cancellation is caused by extraordinary circumstances which could not have been avoided even if all reasonable measures had been taken." PLEASE NOTE: ONLY compensation requests under Regulation (EC) No 261/2004 will be processed via this claim. Eligible expenses/reimbursements related to transportation, meals or hotel accommodation caused by flight disruptions are to be submitted via a separate claim, using the dedicated subject category "Welfare", selectable in the top part of the claim page. Thank you for your understanding and cooperation. Please be informed that if you are dissatisfied with the solution, you can send a complaint to the Online Dispute Resolution (ODR) platform. More information is available at http://ec.europa.eu/consumers/. When filling out the information about the seller on the ODR platform, please enter the e-mail address odr@wizzair.com. The e-mail address provided is used only for complaints sent via the above-described ODR platform. Other complaints and emails received at this address will not be considered. Best regards, Wizz Air Customer Service- Budapest-Funchal
- Economy
Edyta S
Verified | Feb 10, 2025Katowice-London
Economy
Successful claim
No reason given
I had another Β£60 spending at the airport for food and drink as from airlines we only had croissant and water- Katowice-London
- Economy
- Successful claim
Yibin L
Verified | Feb 5, 2025Karlsruhe/Baden-Baden-Belgrade
Economy
No reason given
The plane should have taken off at 15:50 on February 4, but it was delayed for almost 5 hours, we started boarding at about 18:35, after boarding, the plane still didn't take off, we waited for another two hours in the plane, the plane started to take off around 20:35, almost 5 hours from the original departure time. I should have arrived in belgrade around 17:00, but the plane arrived at Nikola Tesla airport around 22:15, really too late.- Karlsruhe/Baden-Baden-Belgrade
- Economy
Ernest V
Verified | Feb 3, 2025Bucharest-Charleroi
Economy
No reason given
The airline told me the delay was due to elements outside of their control. I then asked them proof, but they refused, told me they considered the case closed, and refered me to National Contact Points in case I was not satisfied with their response. Also, my son Ernest (16 years old at the time) was the passenger, but I (Luc Vandenbulcke, his father) bought the ticket for him. I don't know who should make the claim (my son or myself).- Bucharest-Charleroi
- Economy
Stefanie D
Verified | Feb 2, 2025London-Istanbul
Economy
Problems at airport
Wizz Air flight W95771 from London Gatwick to Istanbul International Airport was scheduled to depart at 06:35 but faced significant delays. After boarding, passengers waited on the plane for nearly 2.5 hours before being sent back to the gate by bus. At that point we had no understanding whether we were getting transferred to another vehicle, whether we would get on the next flight scheduled that day or we would have to return another day. A replacement flight was eventually provided at 12:00, but before takeoff, the crew announced they were "hoping" everything was working this time. The flight finally departed, severely disrupting my plans and causing me to miss my connecting flightβdespite having a 5-hour layover. As a result, I had to rebook my ticket at an additional cost of 130 Euros.- London-Istanbul
- Economy
Natalia H
Verified | Feb 1, 2025Warsaw-Tel-aviv
Economy
Successful claim
No reason given
When booking the flight, my account was still on my maiden name (Natalia Hakenberg). I booked the flight for the changed name due to getting married (Natalia Hakenberg-Zilberman), and in September after receiving updated documents I changed the name in the Wizzair account from Hakenberg to Hakenberg-Zilberman.- Warsaw-Tel-aviv
- Economy
- Successful claim
Andras B
Verified | Feb 1, 2025Budapest-Πindhoven
Economy
No reason given
Instead of 9am we arrived at Eindhoven 9pm! This is because the airplane landed on a Germany airport, and they sent ONLY ONE bus to that airport, everyone loadet theis suitcase in the bus storage, but after that we needet to took it out, becouse not enough space in the bus for all the passangers! After that we waited about 2 hours in freezing cknditions but no other busses are arrived! Then we taken a public transport, but it's a long journey to Eindhoven airport, about 4 hours... This whole day was ruined... It would have been different if they send more buses, only one more but they didn't!!!- Budapest-Πindhoven
- Economy
Luana B
Verified | Jan 29, 2025Krakow-Bucharest
Economy
Successful claim
No reason given
The landing was done in a hurry, not per usual process which caused headaches to myself, my brother and many other passengers. We feel that the cabin crew/pilot team was pushed by the company to ensure they do not land more than 3 hours later compared to the scheduled landing time, which was really not ok.- Krakow-Bucharest
- Economy
- Successful claim
Tomasz I
Verified | Jan 29, 2025Warsaw-Πindhoven
Economy
Weather conditions
Boarded the plane and was waiting to depart 12-13:30. At first, crew informed us that the wether conditions are too bad to land in Eindhoven. Then the conditions were said to improve and we departed. Arrived above Eindhoven but the wether conditions were too bad to approach landing. Circled over Eindhoven for around 30min and finally the pilot decided to change destination to Cologne. Arrived in Cologne at 4pm. 1,5h of waiting for the Eindhoven shuttle bus at Cologne Airport. There was no wizzair representative to provide any guidance and it was a complete mess and chaos. In Eindhoven at 20:10pm.- Warsaw-Πindhoven
- Economy
Rebecca M
Verified | Jan 27, 2025Tel-aviv-Warsaw
Economy
No reason given
My return flight was cancelled 12 October at the same time as my outgoing flight. I had planned to meet with friends, but had to cancel my plans due to the flight cancellation.- Tel-aviv-Warsaw
- Economy
Rebecca M
Verified | Jan 27, 2025Warsaw-Tel-aviv
Economy
Successful claim
No reason given
The flight was cancelled on 12 October. I was scheduled to meet with friends and had to cancel my plans due to the inability to travel.- Warsaw-Tel-aviv
- Economy
- Successful claim
Elena J
Verified | Jan 26, 2025Krakow-Bucharest
Economy
My name is Elena Jaworska, I had bought a ticket for flight KNPT7K, this flight was cancelled, I had to buy another ticket please refund for the extra ticket
- Krakow-Bucharest
- Economy
Antreas L
Verified | Jan 25, 2025Larnaca-Athens
Economy
No reason given
I didn't contact them because there is no way to contact wizz! I supposed to fly at 16:00 then they told us to leave the gate because we are gonna flight at 17:00 ... They call us at the gate and then they told as to leave again because we are flying at 00:00 ... I arrived at my house at 02:00 next day . No information given about the delay . They five us 12 euro coupon to eat and imagine that to go to the burger king and eat I need 15 euro just on person ! I miss my wife bday party !- Larnaca-Athens
- Economy
Jelena B
Verified | Jan 25, 2025Belgrade-Lisbon
Economy
No reason given
Arrival in Lisbon was 5hrs delayed, and that afternoon on 4 day vacation was ruined. No info was provided from airline about delaying reason.- Belgrade-Lisbon
- Economy
Ivan N
Verified | Jan 24, 2025Belgrade-Lisbon
Economy
No reason given
We arrived to destination with 5hrs delay, and due to that we lost all afternoon, and planned things couldn't be realized. No info about delay from airline. As it supposed to be 4 day vacation, we actually lost 1 day (afternoon).- Belgrade-Lisbon
- Economy
Ervis I
Verified | Jan 24, 2025Tirana-London
Economy
Technical problems
I had to wait almost 8 hours at the airport because of some tenichal issues, i arrived at 2pm at Luton airport i had to be there at 6am and when i contacted wizz they said was about weather conditions, but it wasnβt true because weather was good! When i got off on London luton airport there was no trains so i had to get taxi very disappointed from wizz air.- Tirana-London
- Economy
Lesya K
Verified | Jan 23, 2025London-Krakow
Economy
Successful claim
No reason given
The flight was cancelled 4 hours before the planned departure time which caused a big distress for me. I was going to an important conference and I've missed 1 day. I was lucky to find tickets for another flight, but because Heathrow airport is far from my home and I was short of time I had to take a taxi to get there and paid Β£100. I couldn't add this expenses on the form above- London-Krakow
- Economy
- Successful claim
Robin C
Verified | Jan 22, 2025Nice-Warsaw
Economy
No reason given
Delay of over 3h for Wizzair flight W61350 (reservation number : TNKFTN) planned on 26/10/2024 from Nice (FR) to Warsaw (PL). Explanation received by wizzair; delay caused by air traffic control regulation. However i started receving the first SMS for delay at 15:00, 6h prior to the scheduled flight in NICE. and 2 more throughout the evening, the delay kept grewing throughout the day, meaning it was not caused by any element related to starting airport (NCE), whether it was weather, air traffic, etc. I was checking as well throughout the day on flight radar, and i could see that the plane assigned to our scheduled flight, accumulated delays in his previous flights (Leeds airport, warsaw airport,etc). I do not agree with wizzair explanation which is clearly insufficient and sounds like a basic response to give to their customers.- Nice-Warsaw
- Economy
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