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RATED 4.5/5 AFTER 28,882 REVIEWS
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Sky Alps Reviews and Ratings

Check 634 verified passenger reviews to find out if Sky Alps is good. Find out how travellers rate flights, comfort, overall service, and leave your own review.

Pros

Clean aircraft
Friendly crew
Comfortable seats

Cons

Frequent delays
Poor communication

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17% of reviewers learnt about & won compensation with AirAdvisor’s help

Sky Alps reviews

3.78

Terrible
(1)
Poor
(1)
Average
(1)
Very Good
(1)
Excellent
(0)

Andy M

Verified | Jun 11, 2026

Bolzano-London
Economy

My baggage did not arrive in London...

My baggage did not arrive in London from Bolzano, and I had to wait 3 days to report this. They promised to get it back soon but it came 5 days later only.

Bolzano-London
Economy

Comments

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €1,920 compensation for Baggage problem.

Check your eligibility here.

Kein A

Verified | Jun 11, 2026

Duesseldorf-Bolzano
Economy

Wanted to change the flight due to ...

Wanted to change the flight due to the long delay and final cancellation, but there's nothing flying to Blozano. Had to wait 2 days more.

Duesseldorf-Bolzano
Economy

Comments

Passenger rights expert: Flight cancellation might mean you’re owed up to €600 in compensation.

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Taylor A

Verified | Jun 11, 2026

London-Bolzano
Economy

There was some wind and snow, so we...

There was some wind and snow, so we took off about an hour later. Good staff onboard and ontime communication at the airport.

London-Bolzano
Economy

Comments

Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to €600 compensation for Flight delay.

See if you qualify today.

Anonymous member

Verified | Feb 14, 2026

Copenhagen-Bolzano
Economy

Have flown Copenhagen - Bolzano ret...

Have flown Copenhagen - Bolzano return four times. Not one single time have we been less than two hours delayed. And. Or once have we gotten any information. Flights are always extremely Warm, information scarce. Thorougly disappointed by SkyAlps. Can only recommend to avoid this airline unless you have a specific reason to go to Bolzano. Otherwise use Innsbruck as close by airport with e.g Austrian.

Overall

Always delayed, no info
You get a real glas during service

Copenhagen-Bolzano
Economy

Comments

Passenger rights expert: Did you know that you can claim up to €600 compensation for Flight delay in most cases?

Check if you can claim compensation here.

AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

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Sky Alps Ratings

All-time Rating & Reviews

Average Star Rating

3.78

Total Reviews count

634

Review Sites Distribution

AirAdvisor
3.78
634 (100%)
TrustPilot
3.9
452 (71.7%)
Google
3.6
121 (19.2%)
Facebook
3.3
34 (5.4%)

Flight Radar
4.15
11 (1.7%)
FlightReport
3.55
3 (0.5%)
eSky.eu
4.9
2 (0.3%)

Join the conversation! What do you think of Sky Alps

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

3.78

634

4/5 overall

3 ways to claim compensation from Sky Alps

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Option 2 - Check how much you are owed right now with our instant compensation checker.
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3
Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Sky Alps by following the steps below
1. Fill in the feedback and claims form on the Sky Alps website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Sky Alps Reviews and Ratings

Pros

Cons

Pros

Cons