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RATED 4.5/5 AFTER 28,882 REVIEWS
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Eastern Airways Reviews and Ratings

Read 769 verified passenger reviews to find out if Eastern Airways is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Great, regional routes
Efficient boarding and check-in
Punctual service

Cons

Poor communication during flight disruptions
Aging aircraft
Frequent cancellations

Skip to ratings

17% of reviewers learnt about & won compensation with AirAdvisor’s help

Eastern Airways reviews

2.65

Terrible
(3)
Poor
(5)
Average
(1)
Very Good
(0)
Excellent
(0)

Henry P

Verified | Jun 12, 2026

Newquai-London
Economy

Our flight from Newquay was delayed...

Our flight from Newquay was delayed causing us to miss the flight booked from London to Düsseldorf. All rebooking cost 400 pounds and one day delay.

Newquai-London
Economy

Comments

Passenger rights expert: Good news: if you experienced Flight delay, you may be entitled to up to £520 in compensation.

Want to see if you’re eligible?

Raymond S

Verified | Jun 12, 2026

Newquai-London
Economy

I booked flight Newquay to LGW at 7...

I booked flight Newquay to LGW at 7am returning same day at 7pm I booked a car to London as no trains £250. When I arrived at my meeting I had a phone call to say the flight was cancelled . I was offered the 13.45pm flight back as I had no other choice and I had to cancel my meeting and return to Gatwick . Wasting a whole day . Costing me a total of flights £225 Car £250 car parking Newquay £20. Cost of meal £125 all for nothing.

Newquai-London
Economy

Comments

Passenger rights expert: Turn travel frustration into cash: you could get up to £520 compensation for Flight cancellation.

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Jose H

Verified | Jun 12, 2026

Humberside-London
Economy

The flight was grounded in Southham...

The flight was grounded in Southhampton because of a cracked windshield which was later deemed to be safe, so we got back on the plane and continued to the destination airport.

Humberside-London
Economy

Comments

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to £520 compensation for Flight delay.

Check your eligibility here.

Matthew C

Verified | Jun 12, 2026

London-Humberside
Economy

Received an email on 9th Sep statin...

Received an email on 9th Sep stating that flight cancelled. Offered a seat on a flight to Newcastle and a taxi from Newcastle. Humberside flight should have arrived at 6pm. Finally arrived at Humberside at 10:50pm.

London-Humberside
Economy

Comments

Passenger rights expert: Flight cancellation might mean you’re owed up to £520 in compensation.

Find out if you can make a claim now.

Peter C

Verified | Jun 12, 2026

Newquai-London
Economy

Flight was due to leave Newquay on ...

Flight was due to leave Newquay on 9th September at 5pm on arrival we were informed flight was delayed until 7.05. At 8pm we were informed the flight was cancelled. We were only offered a coach to Gatwick or a refund. We took the coach to Gatwick getting in at 2.30am at Gatwick. So over 8 hours delayed to destination. We were only offered a £5 food voucher whilst at the airport and for the coach 2 bottles of water and a snack. The delay meant my fellow traveller missed her train journey home and also meant I was unable to get a train home resulting in an expensive cab journey as it was too late for any other option.

Newquai-London
Economy

Comments

Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to £520 compensation for Flight cancellation.

See if you qualify today.

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Eastern Airways Ratings

All-time Rating & Reviews

Average Star Rating

2.65

Total Reviews count

769

Review Sites Distribution

AirAdvisor
2.65
769 (100%)
TripAdvisor
2.5
409 (53.9%)
TrustPilot
1.9
173 (22.8%)
Flight Radar
4.2
102 (13.4%)

eSky.eu
4.2
21 (2.8%)
FlightReport
3.6
19 (2.5%)
Kayak
4.05
17 (2.2%)
Airlines-Inform
3.02
3 (0.4%)
Google
1
1 (0.1%)
SiteJabber
2
1 (0.1%)

Join the conversation! What do you think of Eastern Airways

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.65

769

3/5 overall

3 ways to claim compensation from Eastern Airways

Option 1 - Write a review - Tell other passengers what you want compensating for.
Then follow the easy step-by-step guide to find out if you are owed compensation in just 3 minutes.
Option 2 - Check how much you are owed right now with our instant compensation checker.
Then relax and let our experts do the work for you.
3
Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Eastern Airways by following the steps below
1. Fill in the feedback and claims form on the Eastern Airways website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Eastern Airways Reviews and Ratings

Pros

Cons

Pros

Cons