Bulgaria Air Reviews: Combined Score
3776 passengers’ reviews
Bulgaria Air Brussels 1 blvd., 1540 Sofia, Bulgaria
+359 2 402 04 00 +359 2 402 03 93
3776 passengers’ reviews
Bulgaria Air Brussels 1 blvd., 1540 Sofia, Bulgaria
+359 2 402 04 00 +359 2 402 03 93Leave your complaint to professionals.
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All-time Rating & Reviews
Average Star Rating
3.42Total Reviews count
3776Review Sites Distribution
eSky
1205 (32%)
TripAdvisor
1072 (28.4%)
Airlines-Inform
517 (13.7%)
Flight Radar
424 (11.2%)
319 (8.5%)
Airline Quality
115 (3.1%)
Kayak
59 (1.6%)
TrustPilot
24 (0.6%)
FlightReport
21 (0.6%)
Airline Ratings
12 (0.3%)
PissedConsumer
2 (0.1%)
SkyTrax Ratings
(%)
Tiket2
(%)
3776 passengers’ reviews
Legroom & seat comfort
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Ticket change & cancellation flexibility
Check-in and boarding
Customer service
Food and beverage
Value for money
Ease of compensation and refunds
Attentive, helpful crewGenerous food serviceFair ticket pricing
Poor in-flight entertainmentUncomfortable seats with little legroomFrequent delaysBulgaria Air passengers were clear about two things: The aircraft were older and not very comfortable, but the flight crew made up for it with free drinks and wine. Many passengers complained about tight seating and not having enough leg room as well as frequent delays and the lack of adequate in-flight entertainment. However, these issues seemed to be better tolerated because of the more affordable ticket prices mentioned by several reviewers.
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