Check Compensation

Royal Air Maroc Reviews

  • starf
  • starf
  • stare
  • stare
  • stare

9525 passengers’ reviews

  • d1Compagnie Nationale Royal Air Maroc Aéroport de Casa-Anfa, Casablanca, Morocco
  • d21-800-344-6726 US 020 730 758 00 UK

Leave your complaint to professionals.

450,000+

Complaints handled by AirAdvisor

Royal Air Maroc Consolidated Review Score

All-time Rating & Reviews

infoicon

Average Star Rating

2.32
  • starf
  • starf
  • stare
  • stare
  • stare
infoicon

Total Reviews count

9525
infoicon

Review Sites Distribution

dist

TripAdvisor

2.5

6195 (65%)

dist

TrustPilot

1.3

1494 (15.7%)

dist

Kayak

3

460 (4.8%)

dist

Airline Quality

2

370 (3.9%)

dist

Glassdoor

3.3

184 (1.9%)

dist

Yelp

1.4

171 (1.8%)

dist

Airlines-Inform

2.9

170 (1.8%)

dist

PissedConsumer

1.4

155 (1.6%)

dist

FlightReport

3.55

140 (1.5%)

dist

Google

2.1

66 (0.7%)

dist

Airline Ratings

2.25

51 (0.5%)

dist

eSky

3.6

42 (0.4%)

dist

Flight Radar

3.45

26 (0.3%)

dist

Hellopeter

2

1 (0%)

dist

SkyTrax Ratings

4

(%)

2.32
  • starf
  • starf
  • stare
  • stare
  • stare

9525 passengers’ reviews

Legroom & seat comfort

  • starf
  • starf
  • starf
  • starf
  • starf

In-flight entertainment (WiFi, TV, movies)

  • starf
  • starf
  • starf
  • starf
  • starf

Baggage policy & handling

  • starf
  • starf
  • starf
  • starf
  • starf

Cleanliness

  • starf
  • starf
  • starf
  • starf
  • starf

Ticket change & cancellation flexibility

  • starf
  • starf
  • starf
  • starf
  • starf

Check-in and boarding

  • starf
  • starf
  • starf
  • starf
  • starf

Customer service

  • starf
  • starf
  • starf
  • starf
  • starf

Food and beverage

  • starf
  • starf
  • starf
  • starf
  • starf

Value for money

  • starf
  • starf
  • starf
  • starf
  • starf

Ease of compensation and refunds

  • starf
  • starf
  • starf
  • starf
  • starf

Royal Air Maroc Pros and Cons - AirAdvisor Verdict

Strengths
  • chGood route network
  • chAffordable fares
  • chMeal offerings
Weaknesses
  • chFrequent delays
  • chPoor customer services
  • chBaggage mishandling
Verdict: Low-cost fares, delicious meals on long-haul routes, and select routes offset by frequent flight disruptions and baggage mishandling issues.

Reviewers of Air Maroc praised the budget-friendly fares and more modern fleet, especially on key routes. Also, the meal service for long-haul flights got especially good feedback as did the extensive route network. But the airline seems to have issues with losing luggage and arriving on-time. In fact they received numerous complaints about last minute delays and cancellations. Finally, customer service deems to be lacking with passengers describing it as unhelpful.

topcltop
Have you flown
with this airline?
Leave your review!

Your opinion is important to us!

cloud
passengerimage

Bad experience with Royal Air Maroc?

Find out if your flight qualifies to as much as £520 (€600)!
Free Instant Check

Free Instant Check

Free Instant Check

No Win, No Fee

Royal Air Maroc Reviews
messagebubble

Looks like Royal Air Maroc has no reviews yet.

Bad experience with Royal Air Maroc?

Find out if your flight qualifies to as much as £520 (€600)!
Free Instant Check

Free Instant Check

Free Instant Check

No Win, No Fee

Your Voice Matters: Our Commitment to Genuine Reviews

faceproblem

Facing a problem?
Submit a Complaint

Why Trust Reviews on Air Advisor?
trust

Professional auto and live moderation

trust

Verified content

trust

Zero tolerance for the fake

trust

Equal opportunity and protection

trust

100% user-generated content

trust

AirAdvisor is on the Inc. 5000 list

cloudflight

Flight Delay Compensation Calculator: How Much Compensation Can You Claim for a Delayed Flight?

Check if you are entitled to flight delay compensation in just 3 minutes.

Quick Features

  • checkblue Free & instant check
  • checkblue 98% success rate
  • checkblue No-win, No-fee
smallmedia
feature

Claim in just 3 steps

  • 1. Find if you’re eligible
  • 2. Assign us your Claim
  • 3. Get Money in your Bank
smallmedia
feature
close

Your privacy is protected — insured for $1M

We protect your personal data with up to US$1 million in insurance coverage from Hiscox (AAA-rated provider), including cyber protection up to $50,000. You’re covered. View proof of insurance.

Claim compensation

AirAdvisor has been featured in:

  • CNN
  • Forbes
  • USA Today
  • Mirror