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Nouvelair Reviews and Ratings

Check 3,639 verified passenger reviews to find out if Nouvelair is good. Find out how travellers rate flights, comfort, overall service, and leave your own review.

Pros

  • plus Competitive pricing
  • plus Good route network

Cons

  • minus Uncomfortable economy seats
  • minus Difficulty with refunds
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rev17% of reviewers learnt about & won compensation with AirAdvisor’s help

Nouvelair reviews

2.22

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  • Terrible

    (3)
  • Poor

    (1)
  • Average

    (4)
  • Very Good

    (0)
  • Excellent

    (0)
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Rene B

verifbadgeVerified | Jun 10, 2026

  • London-Monastir
  • Economy

There were some problems with seats...

There were some problems with seats, we had to wait for another plane that took off in Dusseldorf and arrived in London 3 hours later.

  • London-Monastir
  • Economy

Comments

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Passenger rights expert: Good news: if you experienced Flight delay, you may be entitled to up to €600 in compensation.

Want to see if you’re eligible?

  • star
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Siara M

verifbadgeVerified | Jun 10, 2026

  • Tunis-London
  • Economy

Arrived home 5 hours later than exp...

Arrived home 5 hours later than expected. Had to take a taxi because it was too late for public transport. Want my compensation.

  • Tunis-London
  • Economy

Comments

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Passenger rights expert: Turn travel frustration into cash: you could get up to €600 compensation for Flight delay.

Claim in minutes.

  • star
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Alba M

verifbadgeVerified | Jun 10, 2026

  • Stuttgart-Monastir
  • Economy

4-hour flight delay caused the reti...

4-hour flight delay caused the retire of plane's staff. So, the flight was rescheduled the next day. We were given accommodation but not food vouchers.

  • Stuttgart-Monastir
  • Economy

Comments

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Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €600 compensation for Flight delay.

Check your eligibility here.

  • star
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Prianka P

verifbadgeVerified | Jun 10, 2026

  • Tunis-Munich
  • Economy

Missed my connecting flight because...

Missed my connecting flight because my initial flight from Tunis was delayed for 30 min. Had to buy another ticket which was much more expensive and at not convenient time.

  • Tunis-Munich
  • Economy

Comments

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Passenger rights expert: Flight delay might mean you’re owed up to €600 in compensation.

Find out if you can make a claim now.

  • star
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Gustav M

verifbadgeVerified | Jun 10, 2026

  • Tunis-Duesseldorf
  • Economy

We were supposed to leave at 12:45 ...

We were supposed to leave at 12:45 but boarded at 15:15 and finally left at 17:45. Nothing was explanied or offered (even water onboard).

  • Tunis-Duesseldorf
  • Economy

Comments

inficon

Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to €600 compensation for Flight delay.

See if you qualify today.

AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

Nouvelair Ratings

All-time Rating & Reviews

Nouvelair customer review scores from various review websites. Average Star RatingNouvelair customer review scores from various review websites.

Average Star Rating

2.22
  • star
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Total number of reviews for Nouvelair Total Reviews countTotal number of reviews for Nouvelair

Total Reviews count

3639
Average rating collected from all review sites. Some scores have been adjusted to 5-star scale Review Sites DistributionAverage rating collected from all review sites. Some scores have been adjusted to 5-star scale

Review Sites Distribution

  • dist

    AirAdvisor

    2.22

    3639 (100%)

  • dist

    TripAdvisor

    2

    1929 (53.2%)

  • dist

    TrustPilot

    1.5

    741 (20.4%)

  • dist

    Flight Radar

    3.4

    341 (9.4%)

  • dist

    Airlines-Inform

    3.4

    289 (8%)

  • dist

    Google

    3

    193 (5.3%)

  • dist

    Cheapflights

    3.4

    34 (0.9%)

  • dist

    Reviewcentre

    2.06

    23 (0.6%)

  • dist

    FlightReport

    3.25

    23 (0.6%)

  • dist

    eSky

    4.1

    22 (0.6%)

  • dist

    PissedConsumer

    1

    1 (0%)

  • dist

    SkyTrax Ratings

    2

    (%)

Join the conversation! What do you think of Nouvelair

Compare Nouvelair with:

Star ratings breakdown

  • Ease of compensation and refunds
  • In-flight entertainment (WiFi, TV, movies)
  • Baggage policy & handling
  • Cleanliness
  • Customer service
  • Check-in and boarding
  • Value for money
  • Food and beverage
  • Legroom & seat comfort
  • Ticket change & cancellation flexibility
Nouvelair logo

2.22

3639

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2/5 overall

  • 1/5
  • 2/5
  • 3/5
  • 2/5
  • 2/5
  • 3/5
  • 3/5
  • 2/5
  • 3/5
  • 2/5

3 ways to claim compensation from Nouvelair

  • Option 1 - Write a review - Tell other passengers what you want compensating for.

    Then follow the easy step-by-step guide to find out if you are owed compensation in just 3 minutes.

  • Option 2 - Check how much you are owed right now with our instant compensation checker.

    Then relax and let our experts do the work for you.

  • Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Nouvelair by following the steps below

    1. Fill in the feedback and claims form on the Nouvelair website. (30 minutes with all the right documentation).
    2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
    3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
    4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)
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