TAP Air Portugal Reviews
42390 passengers’ reviews
Transportes Aéreos Portugueses S.A. Aeroporto de Lisboa, Building 27, 10th Floor Lisbon, Portugal, 1704-801
+351 211 234 408
42390 passengers’ reviews
Transportes Aéreos Portugueses S.A. Aeroporto de Lisboa, Building 27, 10th Floor Lisbon, Portugal, 1704-801
+351 211 234 408Leave your complaint to professionals.
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42390 passengers’ reviews
Legroom & seat comfort
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Ticket change & cancellation flexibility
Check-in and boarding
Customer service
Food and beverage
Value for money
Ease of compensation and refunds
Comfortable SeatsGood In-Flight EntertainmentExtensive Route Network
Poor Customer ServiceDelays and Punctuality IssuesHigh Fees for ExtrasTAP excels in providing comfortable Business and Premium Economy class seats as seen in the many favourable reviews from passengers. Their broad selection of inflight entertainment garnered the praise of many travellers as did the airline’s extensive routes to Europe, Africa, and the Americas. But unresponsive and unhelpful customer service was the source of numerous complaints especially with regard to cancellations and refunds. Many passengers also wrote about their frustration with the airline for frequent flight delays and the lack of communication about the disruptions. High fees for baggage, seat selection and meals were also a constantly cited negative.
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