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20954 passengers’ reviews
Legroom & seat comfort
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Ticket change & cancellation flexibility
Check-in and boarding
Customer service
Food and beverage
Value for money
Ease of compensation and refunds
Passengers had great things to say about the attentive and professional cabin crew, and many reviews spoke of the excellent in-flight experience that Aegean provided, even on short-haul flights. Many reviewers praised the cleanliness of the planes as well as the carrier’s competitive pricing. The negative input was mostly about flight delays to and from Greece with many people expressing their frustration with the lack of communication. Lost and delayed baggage was another common complaint as was the customer service, particularly with regard to flight changes, delayed baggage, and refunds.
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An Aegean Airlines overbooking incident might cause the gate agent to deny you boarding. The carrier will provide compensation, reimbursement, or rerouting.
If Aegean Airlines strike canceled or delayed your flight, you may be eligible for compensation up to €600. Here's how to get strike compensation
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