Nouvelair logo

Nouvelair Reviews and Ratings

Check 3,639 verified passenger reviews to find out if Nouvelair is good. Find out how travellers rate flights, comfort, overall service, and leave your own review.

Pros

  • plus Competitive pricing
  • plus Good route network

Cons

  • minus Uncomfortable economy seats
  • minus Difficulty with refunds
Skip to ratings

rev17% of reviewers learnt about & won compensation with AirAdvisor’s help

Nouvelair reviews

2.22

  • star
  • star
  • star
  • star
  • star
  • Terrible

    (3)
  • Poor

    (1)
  • Average

    (4)
  • Very Good

    (0)
  • Excellent

    (0)
  • star
  • star
  • star
  • star
  • star

William S

verifbadgeVerified | Jun 10, 2026

  • Tunis-Hannover
  • Economy

They couldn't find my name at the p...

They couldn't find my name at the point, so it took time to solve the issue but the plane took off and left. It was their fault but I had to buy a new ticket on my own.

  • Tunis-Hannover
  • Economy

Comments

inficon

Passenger rights expert: Did you know that you can claim up to €600 compensation for Denied boarding in most cases?

Check if you can claim compensation here.

  • star
  • star
  • star
  • star
  • star

Cesare P

verifbadgeVerified | May 13, 2025

  • Milano-Tunis
  • Economy

Went to the airport three...

Went to the airport three hours befor boarding waited in front of the checking in desk but there was no one at the desk .waited until boarding time and not one of nouvelair staff has showed up or even told us if the flight would be canceled .. or to offer us accomodation or food.

  • Milano-Tunis
  • Economy
  • star
  • star
  • star
  • star
  • star

Margaret S

verifbadgeVerified | May 13, 2025

  • London-Tunis
  • Economy

Flight departure time was 20:35....

Flight departure time was 20:35. We didn’t actually leave Gatwick until 01:15 The only explanation we had was air traffic control issues. Missed our shuttle transfer from Tunis airport to our hotel. Completely disrupted first day of our holiday as we arrived 6 hours late.

  • London-Tunis
  • Economy

AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

Nouvelair Ratings

All-time Rating & Reviews

Nouvelair customer review scores from various review websites. Average Star RatingNouvelair customer review scores from various review websites.

Average Star Rating

2.22
  • star
  • star
  • star
  • star
  • star
Total number of reviews for Nouvelair Total Reviews countTotal number of reviews for Nouvelair

Total Reviews count

3639
Average rating collected from all review sites. Some scores have been adjusted to 5-star scale Review Sites DistributionAverage rating collected from all review sites. Some scores have been adjusted to 5-star scale

Review Sites Distribution

  • dist

    AirAdvisor

    2.22

    3639 (100%)

  • dist

    TripAdvisor

    2

    1929 (53.2%)

  • dist

    TrustPilot

    1.5

    741 (20.4%)

  • dist

    Flight Radar

    3.4

    341 (9.4%)

  • dist

    Airlines-Inform

    3.4

    289 (8%)

  • dist

    Google

    3

    193 (5.3%)

  • dist

    Cheapflights

    3.4

    34 (0.9%)

  • dist

    Reviewcentre

    2.06

    23 (0.6%)

  • dist

    FlightReport

    3.25

    23 (0.6%)

  • dist

    eSky

    4.1

    22 (0.6%)

  • dist

    PissedConsumer

    1

    1 (0%)

  • dist

    SkyTrax Ratings

    2

    (%)

Join the conversation! What do you think of Nouvelair

Compare Nouvelair with:

Star ratings breakdown

  • Ease of compensation and refunds
  • In-flight entertainment (WiFi, TV, movies)
  • Baggage policy & handling
  • Cleanliness
  • Customer service
  • Check-in and boarding
  • Value for money
  • Food and beverage
  • Legroom & seat comfort
  • Ticket change & cancellation flexibility
Nouvelair logo

2.22

3639

  • star
  • star
  • star
  • star
  • star

2/5 overall

  • 1/5
  • 2/5
  • 3/5
  • 2/5
  • 2/5
  • 3/5
  • 3/5
  • 2/5
  • 3/5
  • 2/5

3 ways to claim compensation from Nouvelair

  • Option 1 - Write a review - Tell other passengers what you want compensating for.

    Then follow the easy step-by-step guide to find out if you are owed compensation in just 3 minutes.

  • Option 2 - Check how much you are owed right now with our instant compensation checker.

    Then relax and let our experts do the work for you.

  • Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Nouvelair by following the steps below

    1. Fill in the feedback and claims form on the Nouvelair website. (30 minutes with all the right documentation).
    2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
    3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
    4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)
Bookmark

Related & Resources

Free and Instant
Compensation Checker

Claim up to £520!