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RATED 4.5/5 AFTER 28,876 REVIEWS
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Gulf Air Reviews and Ratings

Read 9,641 verified passenger reviews to find out if Gulf Air is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Comfortable cabin
Hospitality
Value for money

Cons

Poor customer service
Limited in-flight entertainment
Flight delays

Skip to ratings

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Gulf Air reviews

2.98

Terrible
(10)
Poor
(4)
Average
(0)
Very Good
(0)
Excellent
(4)

Anonymous member

Verified | Oct 31, 2026

Delhi-Dammam
Economy

Very bad service on Delhi

Very bad service on Delhi airport, Staff very rude and showing attitude airline should consider my Review, This is making problem for passengers

Overall

Poor Service on bording

Delhi-Dammam
Economy

Comments

Passenger rights expert: Don’t leave money on the table. You could be owed up to €600 for Denied boarding.

See if you can claim now.

Abhima S

Verified | Oct 15, 2026

London-Delhi
Economy

Denied boarding

My first experience with Gulf Air was extremely disappointing. One staff member was rude and made me feel embarrassed and pressured over excess baggage charges, despite my willingness to pay. I was charged £248 for 10 kg without receiving a receipt or a clear explanation. I also witnessed another passenger being told to remove chocolates he had purchased because his baggage was overweight. I understand that baggage rules must be followed, but there is no excuse for treating passengers without basic respect and consideration. The entire experience caused me unnecessary stress, and I would think twice before flying with Gulf Air again or recommending it to others.

London-Delhi
Economy

Anonymous member

Verified | Oct 13, 2026

Bahrain-Doha
Business

The worst customer service

This airline proves the old saying that money can’t buy class. Their business and first class cabins are fine, but nothing special compared to other luxury carriers. Their customer service, however, is atrocious. Call them, and they bounce you to email. Write to them, and they close your case without ever responding. I will never recommend Gulf Air to anyone.

Overall

Poor communication
crew on board

Bahrain-Doha
Business

Comments

Passenger rights expert: That Flight cancellation might not be a total loss — you could still claim up to €600 in compensation.

Check here.

Mai I

Verified | Sep 15, 2026

Cairo-Colombo
Business

Worst experience ever in my life

Two watches were stolen from me on the flight and even they don’t want to investigate or at least there is no decent Customer service

Cairo-Colombo
Business

Comments

Passenger rights expert: Travel didn’t go as planned? In many cases, you can claim up to €1,920 compensation for Baggage problem.

Check your eligibility here.

Shyam Sunder K

Verified | Jul 16, 2026

Delhi-London
Economy

Flight cancellation

No help or welfare in case for claim for cancelled flights Gf0131 on 05/03/2026 was cancelled and intimation was proved just 18 hours before departure time No Counter was found at IGI International Airport New Delhi and no Agent was available or no help provided. 4 months now and mh claim is not settled or no compensation provided for unfair treatment No Welfare considered for Seniof citizens. Shyam Sunder Kapila

Delhi-London
Economy

Shyam Sunder K

Verified | Jul 15, 2026

Delhi-London
Economy

Flight cancellation

Gulf air cancelled my flight and did not inform me in time They informed me only 24hours before cancellation None of their Agent helped me at Delhi airport Infact their counter at Delhi Airport was closed on 05/03/2026 And Agent was there to help me

Delhi-London
Economy

Mohamed M

Verified | Jun 4, 2026

London-Dubai
Economy

Flight delay

One of the air hostess was very inappropriate. I found her route. We travel on business class we expect more manners she had no experience in customer service. I just found her so rude.

London-Dubai
Economy

Rajashree K

Verified | May 13, 2026

Economy

Highly standardized, cultured and trained cabin crews which i never came accross in my 15 years of experience with various airlines. Highly recommended

Dear Gulf Air Team, Hope you are doing well. We would like to express our sincere appreciation to the exceptional cabin crew staff on our recent Gulf Air flight from Heathrow, London to Bahrain. A special thanks to Mr. Hussain for his highly professional, courteous and diplomatic service throughout the journey. His calm demeanor, attentiveness and respectful interaction with passengers truly reflected outstanding customer service. We would also like to give a heartfelt mention to Ms. Sherin, the Senior Cabin Crew member, for going above and beyond to ensure our comfort and satisfaction during the flight. My husband and I are vegetarians and although there were limited rice options available, Ms. Sherin made every possible effort to provide us with suitable vegetarian alternatives. Her dedication, kindness and willingness to accommodate our dietary needs were truly immeasurable and deeply appreciated. Such genuine care and commitment to passenger satisfaction made our journey extremely pleasant and memorable. Gulf Air is fortunate to have such dedicated and compassionate crew members representing the airline. With gratitude, Rajashree Krishnamurthy Naveen Karpur Departure Date - 12th May Flight number - GF006

Economy

Comments

Passenger rights expert: Flight delay might mean you’re owed up to €600 in compensation.

Find out if you can make a claim now.

Milind M

Verified | Apr 30, 2026

Doha-Mumbai
Economy

Worst experience ever with the airl...

Worst experience ever with the airline. The customer care support is worst and they will keep us waiting for atleast 5-10min. My flight was cancelled by the gulf air, more than 40 days ago but the refund is not credited yet and there is no proper response about the status of refund.

Overall

Worst customer services
none

Doha-Mumbai
Economy

Comments

Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to €600 compensation for Flight cancellation.

See if you qualify today.

James M

Verified | Mar 2, 2026

Manchester-Bangkok
Economy

Flight delay

Terrible customer service. No update, offered no alternative flights. Nobody answered any phone calls. A lot of money spent to be ignored

Manchester-Bangkok
Economy

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Gulf Air Ratings

All-time Rating & Reviews

Average Star Rating

2.98

Total Reviews count

9641

Review Sites Distribution

AirAdvisor
2.98
9641 (100%)
Facebook
3.2
4742 (49.3%)
TripAdvisor
2.5
2519 (26.2%)
Mouthshut
2.19
740 (7.7%)

Flight Radar
3.95
701 (7.3%)
Cheapflights
3.6
244 (2.5%)
Kayak
3.6
244 (2.5%)
Airlines-Inform
2.9
159 (1.7%)
TrustPilot
1.7
118 (1.2%)
FlightReport
3.8
43 (0.4%)
Google
3.7
23 (0.2%)
PissedConsumer
1.4
21 (0.2%)
Airline Ratings
3.17
11 (0.1%)
Productreview
2.6
5 (0.1%)
SiteJabber
2.5
5 (0.1%)
eSky.eu
4.2
4 (0%)
Yelp
4
3 (0%)
SkyTrax Ratings
4
(%)

Join the conversation! What do you think of Gulf Air

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Compare Gulf Air with:

Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.98

9641

3/5 overall

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Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Gulf Air by following the steps below
1. Fill in the feedback and claims form on the Gulf Air website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
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Gulf Air Reviews and Ratings

Pros

Cons

Pros

Cons