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Gulf Air Reviews

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11422 passengers’ reviews

  • d1Gulf Air Company G.S.C. opposite Bahrain International Airport, Muharraq Manama, Bahrain, P.O. Box 138
  • d2033 3203 7776 - UK 1-888 359 4853 - United States

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Gulf Air Consolidated Review Score

All-time Rating & Reviews

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Average Star Rating

3.17
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Total Reviews count

11422
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Review Sites Distribution

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Facebook

3.2

4824 (42.3%)

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TripAdvisor

3

2232 (19.5%)

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Google

3.66

1882 (16.5%)

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Mouthshut

2.14

740 (6.5%)

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Flight Radar

3.85

583 (5.1%)

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Airline Quality

2.5

423 (3.7%)

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Cheapflights

3.55

200 (1.8%)

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Kayak

3.55

200 (1.8%)

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Airlines-Inform

2.9

155 (1.4%)

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TrustPilot

1.7

87 (0.8%)

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FlightReport

3.8

37 (0.3%)

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PissedConsumer

1.4

26 (0.2%)

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Airline Ratings

3.17

11 (0.1%)

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Productreview

2.6

5 (0%)

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SiteJabber

2

5 (0%)

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eSky.eu

4.2

4 (0%)

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Yelp

1.7

3 (0%)

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SkyTrax Ratings

3

(%)

3.17
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11422 passengers’ reviews

Legroom & seat comfort

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In-flight entertainment (WiFi, TV, movies)

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Baggage policy & handling

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Cleanliness

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Ticket change & cancellation flexibility

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Check-in and boarding

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Customer service

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Food and beverage

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Value for money

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Ease of compensation and refunds

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Gulf Air Pros and Cons - AirAdvisor Verdict

Strengths
  • chComfortable cabin
  • chHospitality
  • chValue for money
Weaknesses
  • chPoor customer service
  • chLimited in-flight entertainment
  • chFlight delays
Verdict: "Great hospitality and comfort for the money despite customer service issues and customer service problems."

Gulf Air has worked hard to build a more modern fleet and it shows as passengers report that flights are comfortable with improved technology and an abundantly hospitable cabin crew. Travellers praise the airline for its personalized service, especially in Business Class. However, the airline does struggle with providing reliable and responsive customer service, and some customers have reported that the in-flight entertainment options were limited.

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