Gulf Air Complaints: Common Issues, Advice, and Contact Information

Last Updated: June 19, 2025

You recently flew with Gulf Air and your experience was far from satisfactory. Now, you want to let the airline know, and possibly get compensated for your poor experience. Is this you?

Fortunately, the airline provides several ways for you to get in touch with them, but if you’d rather not go up against a big corporation, you can always trust AirAdvisor to help you with the complaint procedure. Keep reading, and we’ll show you what you need to do and important tips to remember.

Which Complaints Are Worth It?

Countless passengers travel with Gulf Air and run into issues both large and small during their flight. It’s always smart to tell the airline about any trouble or dissatisfaction you had. Not only could you be given vouchers or discounts to make up for the bad experience, but the airline can benefit from the feedback.

Certain kinds of complaints, however, can result in cash payouts from Gulf Air. These have to do with flight disruptions like flight cancellations, delays, or denied boarding situations caused when a flight is oversold. Similarly, lost and damaged baggage can lead to compensation from the airline.

If your Gulf Air flight was delayed, canceled or overbooked within the last 3 years, you could be eligible for up to €600 in compensation.Check Your Flight

Understanding Your Passenger Rights

Your air passenger rights are determined by your region of travel. Specifically, for flights in the United Kingdom and Europe, Gulf Air is compelled to comply with certain rules anytime they depart from airports located in these areas. Regulation UK261 and Regulation EU261 require airlines to provide cash payouts to passengers whose flights were at least 3 hours late according to the payment schedule below.

Flights under 1500 km - £220 (€250)
Flights between 1500-3500 km - £350 (€400)
Flights over 3500 km - £520 (€600)

Gulf Air Complaints: Expert Tips for a Favourable Outcome

Remember these tips when you file a complaint against Gulf Air.

Act fast: It’s always better to send in your complaint as soon as possible while the details are fresh in your mind
Don’t toss anything: You’ll need supporting documents for your complaint, especially if you want to get results. So, keep boarding passes, photos, receipts, and anything else pertaining to your disrupted flight.
Provide contact details. Make it easy for Gulf Air to contact you and double check your email and phone number.
State your desired outcome: Be clear and assertive (but civil) about what you expect the outcome to look like. Tell them what you want to rectify the situation and refer to air passenger rights regulations.

Gulf Air Contact Information

The airline offers a few different ways for passengers to reach them.

Live Chat

On the Contact Us page, you’ll see the live chat option at the top of the page. You can’t miss it, and it’s available between 8am and 12am Bahrain local time.

Gulf Air Email

Gulf Air doesn’t have a public Customer Service email for complaints, so it’s best to use the webform.

Gulf Air Phone Number

033 3203 7776 - UK
1-888 359 4853 - United States

Gulf Air Complaints Form

At the bottom of the Contact Us page, you’ll see Share Your Feedback. When you click this, you’ll be taken to a new page where you can enter your flight and complaint details.

Gulf Air Feedback Form

Gulf Air Complaints Form

Advice for Gulf Air Complaints

When you’re ready to contact the airline, follow these steps.

Go to the the AirAdvisor homepage
Provide a few preliminary flight details and click Check Compensation
Enter a few more specifics about your trip
After we do the initial review, we’ll contact you if we need more details for your claim.

You can save time and alleviate stress by using our convenient complaint form. When we win your case, we’ll only charge a small fee from your Gulf Air compensation amount, but if we don’t succeed, you pay nothing!

We work on a No-Win, No-Fee basis

AirAdvisor is happy to help with your claim, so you can avoid the stress of dealing with airlines and complicated laws.

Safe Claim Submission

Search for my flight

Instant flight check

Author:

Joanna Teljeur

Job/Position: Editor, Senior Writer

Joanna is a writer, editor, and consumer rights advocate.

Had Issues with Gulf Airlines Flight?

You might be able to get up to £520 (€600) for your trouble!

Complaints

Mohammed Saadi

Technical problems

Jul 12, 2025

It was technically problem We went inside the airplane waiting for a long time after that they asked us to come out from the airplane We been waiting for the next airplane So we got the airplane The problem is we miss the connection in Bahrain And we have to wait for another 3 hours So I miss my appointment for the following day I have to cancel to next day

Ana Caroina Maciel

Luggage lost and not located

Jul 11, 2025

My luggage was given to Gulf air at the airport in Milan when I checked in. However the luggage was lost and remains lost to this date. The Aviapartners in Nice whom received my report of lost luggage inform me that the luggage hasn't been retrieved.

Preferred solution: Compensation

Tingkun Yan

Manchester Gulf Air staff took away a puffer jacket of mine

Jul 8, 2025

Hello I would like to make a formal complaint regarding the Gulf Air staff involved with handling my check-in. As I highly suspect they opened my luggage without my permission and took away a puffer jacket of mine, after we finished checking in and headed for security checks. The claimed baggage codes are: GF937086 and GF937085. My mother and I were one of the last few people to check in for the GF004 10:55 Manchester to Bahrain flight, so it won’t be very hard to spot us on the CCTV and to check if they removed clothing from my luggage or not. I am certain I had a sleeveless puffer jacket in my check-in luggage and I couldn’t find it after we got home. I had unpleasant exchanges with the people handling my check-in, but the entire time I was well within my limits. I was really disappointed as those people were the ones to instigate an argument first and started insulting me and my mother by being sacarstic. This incident have also been reported to Manchester airport. I would also like to advise the Gulf Air staff involved to take greater pride in their jobs, as they didn’t have the appropriate attitude nor the appropriate appearances to be working in the customer service industry.

Preferred solution: Compensation, Reimbursement, Apology / Voucher

Loss: 130 EUR

Sreenath Krishnankutty

Not allowed to board gulf air to COK at Bharain Airport

Jul 2, 2025

I was travelling from Manchester to Cochin on 27-June-2025. While boarding the flight GF 4 from Manchester, there was an error at with my boarding pass at the gate, but the team said it was okay and that there won't be any issues at Bahrain. I reached Bahrain on time. While trying to board the flight to Cochin, GF 270 at 20:05 I was told that the flight was over booked and that I won't be able to travel. There was one staff who was trying to find flights for me but after hours and hours of talks with that staff I could not find any flights. I had booked specifically this flight as I it had only 1 hour layover so that I reach Cochin early to celebrate my birthday with my family and my daughter. I was then asked to go back and forth within the airport for tagging/retagging the baggage which I assume should have been done by the staff without my involvement. I went through too much of mental stress for hours which continued to Sunday the 29th of June 2025. The staff said that there are only 2 options, either stay in Bahrain till Sunday (29/06) and then take Sunday 8pm same flight to Cochin or take a flight on Saturday (28/06) at 2pm to Mumbai and then from Mumbai a flight to Cochin to reach Cochin on Sunday (29/06) 2 am. I had to choose the second option. With this itinerary I lost one day from my 28 days of vacation. I lost the opportunity to spend my birthday with my family, and I had to go through mental stress of being in another country without any knowledge of when I can see my loved ones. The staff gave me a compensation but that is only applicable for gulf air and that too for one year. With this experience I had, I don't think I would ever travel in Gulf air ever again. So the compensation is of no use. I need full refund of my booking. I would need at least that for the inconvenience I have had.

Preferred solution: Refund

Abdul Azeez

Gas Stove Glass Broken

Jun 19, 2025

My family was going to Hyderabad with gulf air dated 17th June 2025, when Collection the luggage and open we seen Gas Stove Glass Broken, Refer below pics. The cost of this stove is 240/SAR

Preferred solution: Refund

Rajesh Imran

Distressing experience regarding check in from gatwick

Jun 4, 2025

I had a distressing experience while travelling with Gulf Air on June 1st. My flight was scheduled to depart at 11:25 AM from Gatwick Airport. Upon arriving at the check-in counter around 10:30 AM, I was assisted by a lady (probably Indian judging by the language) who refused to check in my luggage due to it being overweight. There was also an gentleman (probably Indian judging by the language) present who initially informed me I could pay for the extra weight. However, the lady at the counter later told me that the airline could not accept the extra luggage under any circumstances. I explained that since I couldn’t pay the excess fee, I would throw the extra items away. At that point, both the lady and the gentleman suggested I give the items to a cleaner at the airport. While I was still deciding, I noticed the gentleman signalling to the cleaner, who took my belongings without my clear consent. I found this completely inappropriate and unprofessional. Throughout the process, I was repeatedly rushed and told I would miss the flight. However, the flight, which was supposed to depart at 11:25 AM, was significantly delayed and only took off at 12:45 PM. This false urgency added unnecessary stress to an already upsetting situation. Furthermore, I was allowed to take two cabin bags onboard, but upon boarding, I was told there was no space in the overhead bins. A stewardess instructed me to place my bags near the toilet, around seat 40 K. When we landed, I asked about my cabin luggage and was shocked to find that it had been sent to the baggage belt without my knowledge or permission. When I asked the crew why my cabin bags had been sent to the belt, they were unhelpful and responded rudely. I was especially concerned because these bags contained many valuable items. I believe this situation was poorly handled at multiple points — from misleading information at the check-in desk, to the inappropriate removal of my items, the unwarranted pressure, and the mishandling of my cabin baggage. I respectfully request that Gulf Air investigate this matter, including reviewing any available CCTV footage from the check-in area at Gatwick Airport around 10:30 AM on June 1. I would also appreciate a formal explanation and appropriate resolution.

Loss: 700 EUR

Air Moana Complaints

Corsair Complaints

EL AL Israel Airlines Complaints

All Nippon Airways Complaints

Azores Airlines SATA Complaints

United Airlines

Vueling Complaints

Why Trust Reviews on AirAdvisor?

Professional auto and manual moderation
Equal opportunity and protection
Verified content
460,000+ clients trust AirAdvisor
Only genuine complaints
Helping air passengers since 2017