Gulf Air Complaints: Common Issues, Advice, and Contact Information

Written By Joanna Teljeur

Last Updated: September 19, 2024

You recently flew with Gulf Air and your experience was far from satisfactory. Now, you want to let the airline know, and possibly get compensated for your poor experience. Is this you? 

Fortunately, the airline provides several ways for you to get in touch with them, but if you’d rather not go up against a big corporation, you can always trust AirAdvisor to help you with the complaint procedure. Keep reading, and we’ll show you what you need to do and important tips to remember. 

Which Complaints Are Worth It?

Countless passengers travel with Gulf Air and run into issues both large and small during their flight. It’s always smart to tell the airline about any trouble or dissatisfaction you had. Not only could you be given vouchers or discounts to make up for the bad experience, but the airline can benefit from the feedback. 

Certain kinds of complaints, however, can result in cash payouts from Gulf Air. These have to do with flight disruptions like flight cancellations, delays, or denied boarding situations caused when a flight is oversold. Similarly, lost and damaged baggage can lead to compensation from the airline. 

If your Gulf Air flight was delayed, canceled or overbooked within the last 3 years, you could be eligible for up to €600 in compensation.Check Your Flight

Understanding Your Passenger Rights

Your air passenger rights are determined by your region of travel. Specifically, for flights in the United Kingdom and Europe, Gulf Air is compelled to comply with certain rules anytime they depart from airports located in these areas. Regulation UK261 and Regulation EU261 require airlines to provide cash payouts to passengers whose flights were at least 3 hours late according to the payment schedule below.

• Flights under 1500 km - £220 (€250)
• Flights between 1500-3500 km - £350 (€400)
• Flights over 3500 km - £520 (€600)

Gulf Air Complaints: Expert Tips for a Favourable Outcome 

Remember these tips when you file a complaint against Gulf Air.

1. Act fast: It’s always better to send in your complaint as soon as possible while the details are fresh in your mind
2. Don’t toss anything: You’ll need supporting documents for your complaint, especially if you want to get results. So, keep boarding passes, photos, receipts, and anything else pertaining to your disrupted flight.
3. Provide contact details. Make it easy for Gulf Air to contact you and double check your email and phone number.
4. State your desired outcome: Be clear and assertive (but civil) about what you expect the outcome to look like. Tell them what you want to rectify the situation and refer to air passenger rights regulations.

Gulf Air Contact Information 

The airline offers a few different ways for passengers to reach them.

Live Chat

On the Contact Us page, you’ll see the live chat option at the top of the page. You can’t miss it, and it’s available between 8am and 12am Bahrain local time.

Gulf Air Email

Gulf Air doesn’t have a public Customer Service email for complaints, so it’s best to use the webform.

Gulf Air Phone Number

• 033 3203 7776 - UK
• 1-888 359 4853 - United States

Gulf Air Complaints Form

At the bottom of the Contact Us page, you’ll see Share Your Feedback. When you click this, you’ll be taken to a new page where you can enter your flight and complaint details.

Advice for Gulf Air Complaints

When you’re ready to contact the airline, follow these steps.

1. Go to the the AirAdvisor homepage
2. Provide a few preliminary flight details and click Check Compensation
3. Enter a few more specifics about your trip
4. After we do the initial review, we’ll contact you if we need more details for your claim.

You can save time and alleviate stress by using our convenient complaint form. When we win your case, we’ll only charge a small fee from your Gulf Air compensation amount, but if we don’t succeed, you pay nothing!

We work on a No-Win, No-Fee basis

AirAdvisor is happy to help with your claim, so you can avoid the stress of dealing with airlines and complicated laws.

Safe Claim Submission