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Air Arabia Head Office
Building A1, next to Cargo Entrance
Sharjah International Airport
P.O. Box 132
United Arab Emirates
Flight left you disappointed? Let others know what happened
Website:
www.airarabia.comPhone:
+443303650852Mailing Address
Air Arabia Head Office Building A1, next to Cargo Entrance Sharjah International Airport P.O. Box 132 United Arab EmiratesOnly verified complaints
50% of complaints led to successful compensation payouts
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What do you want to ask AirAdvisor and the community?
Max 120 characters (0)There are over 68462 complaints on AirAdvisor β with 912+ claims submitted!
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Available on the Air Arabia website from 9:00 AM to 8:00 PM.Social media
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Air Arabia Head Office
Building A1, next to Cargo Entrance
Sharjah International Airport
P.O. Box 132
United Arab Emirates
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You can raise specific complaints with Air Arabia by visiting:
https://www.airarabia.com/en/compliant-form
If you seek compensation for the problems you had directly from Air Arabia, this may take 20+ weeks.
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As well as sharing your experience with others through AirAdvisor, you can complain to Air Arabia directly about:
Your journey
Flight disruptions - delays, cancellations & diversions
Bookings & reservations - flights & holidays
Checking in - online or in-person
Departures - boarding & airport experience
Arrivals & connections
Baggage - delayed, lost, or damaged
Your on-board experience
General experience on board the plane - safety, cleanliness, service & more
On board food & drink
Other issues
Disability & mobility assistance
Airport lounges
Broader issues such as data protection, Covid-19 & discrimination
Be patient as reaching a resolution can take some time.
Follow up your complaint regularly to make sure it is being handled.
1. The issue you had.
2. Date and time of your flight.
3. Flight number...
4. Booking reference / flight confirmation number.
5. Receipts or documents that support your claim - such as things you had to pay for because of a disruption.
6. What you want from Air Arabia.
Had Issues with Flight?
You might be able to get up to Β£520 (β¬600) for your trouble!Automatic protection. No claims. No waiting.

These complaints are the subjective opinion of AirAdvisor members and not of AirAdvisor International Inc. We will try to monitor complaints for compliance (as feasible).
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AirAdvisor is rated Excellent 4.6 based on 29,061 reviews
It was my first experience using AirAdvisor and I'm grateful I got to know them ! They were extremely efficient in getting a refund from the airline company and very quick as well !! They have some fees but it worth it. I totally recommend !
Excellent services, on time response and very clear directions and explanations. always sharing updates and status.
Thank you so much your service was nothing but helpful β€οΈ
When my dad said the compensation was successful, I knew it was proffesionally handled. Thank you, AirAdvisor.
Good communication, job done within the assumed time frame. RELIABLE !
Great end to end experience. Somewhat misleading information. Initial payout was communicated 600, and at the end way different. Maybe a bit more transparency on the process of collecting the right information to communicate more accurately.
Took 3 yrs from the airline, but once compensation was given, got it within a week.
We didn't expect to get some money back, but is a nice surpsrise after 16 monthtsβΊοΈ
Everything was understandable everything was Smooth and without problems
Oluwafemi Temitope Vitor Ajayi
Verified CustomerThe service was excellent! Your consistent was topnotch!
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