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Gulf Air Reviews and Ratings

Read 9,641 verified passenger reviews to find out if Gulf Air is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Comfortable cabin
Hospitality
Value for money

Cons

Poor customer service
Limited in-flight entertainment
Flight delays

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Gulf Air reviews

2.98

Terrible
(10)
Poor
(4)
Average
(0)
Very Good
(0)
Excellent
(4)

Simeon T

Verified | Feb 1, 2026

Athens-Delhi
Economy

I TRAVELED WITH GULF AIR ON JANUARY...17

I TRAVELED WITH GULF AIR ON JANUARY 17, 2026 TO INDIA WITH A STOPOVER IN BAHRAIN FOR THE FIRST TIME WITH THE COMPANY. EVERYTHING WAS VERY NICE, COURTEOUS CABIN STAFF, THE PILOTS WERE EXCELLENT, THE PLANE WAS ALSO NEW, THE CABIN CREW WERE PATIENT, KIND AND OVERALL IT WAS A COMFORTABLE TRIP TO INDIA WITHOUT ANY PROBLEMS.AS WELL AS THE RETURN IS OFFICIAL ON THE 26TH OF THE SAME MONTH. MANY CONGRATULATIONS!

Overall

NO NEGATIVE
ALL POSITIVE

Athens-Delhi
Economy

Comments

Passenger rights expert: Did you know that you can claim up to 600€ compensation for Flight cancellation in most cases?

Check if you can claim compensation here.

Murtaza A

Verified | Nov 27, 2025

Kuwait-Bangkok
Economy

Flight delay

Good service and quick response. Hope we got our compensation for flight delays and cover up. Thanks for air advisor team

Kuwait-Bangkok
Economy

Emma N

Verified | Sep 29, 2025

Bahrain-Manchester
Economy

Long Delays and No Compensation or Suppport

I had a very disappointing experience with Gulf Air on flight GF005 (Bahrain–Manchester, 13 September 2025). The flight was delayed almost 6 hours due to “operational reasons,” but during this time passengers were given no food, no refreshments, and no accommodation. Even worse, the help desks and customer helplines were closed, leaving us stranded without information or support. When I submitted a complaint, Gulf Air took more than two weeks to reply. Instead of addressing the lack of care or offering meaningful compensation, they offered me 4,000 air miles—essentially forcing me to fly with them again to make use of it. Since I no longer wish to travel with Gulf Air after this experience, this offer was both inadequate and inappropriate. Their flights that do not depart from a European country (OR UK) are not covered under European rules but usually from Europe I would have been entitled to £520 compensation. Other airlines, including those outside the EU, generally recognise their obligations to passengers under the Montreal Convention and at least provide basic care (meals, water, accommodation if necessary). Gulf Air failed on all counts. I was also given chicken when I ordered a vegetarian meal and the stewards were unapologetic about this mix up which was very distressing to me. Similar mix ups with meals happened to other passengers on my row. This experience showed me that Gulf Air is unreliable, unresponsive, and unwilling to take responsibility for its customers. I strongly recommend choosing another airline if you want professional service and proper support when things go wrong. I would agree with other customers who have said they provide budget airline level service- expect Ryanair, not Emirates.

Overall

Delay and Customer Service
Clean

Bahrain-Manchester
Economy

Comments

Passenger rights expert: Did you know that you can claim up to €600 compensation for Flight delay in most cases?

Check if you can claim compensation here.

Mohammed Anas M

Verified | Sep 7, 2025

London-Abu Dhabi
Economy

Denied boarding

boarding on Flight GF002 from London Heathrow (LHR) on 6 September 2025. Despite holding a valid UK residence visa and being eligible for a 14 day visa on arrival in the UAE, I was refused boarding at the check in counter. The staff at the check-in counter kept me waiting for over four hours to “verify my visa status,” during which no meaningful updates, assistance, or clarification were provided. This experience was not only frustrating but also extremely distressing and inconvenient.I showed staff my current UK immigration status directly on the gov.uk website (confirming validity), and I also presented my previous UAE entry stamp (last year, stamped at Abu Dhabi airport). None of this was given proper consideration. Instead, I was told by Gulf Air staff that I should contact the UAE Embassy to obtain a visa, despite being eligible for visa on arrival under UAE immigration rules. This was a distressing and unnecessary ordeal that caused me to miss my flight and incur financial losses.

London-Abu Dhabi
Economy

Imam H

Verified | May 13, 2025

London-Bahrain
Economy

The flight was delayed for...

The flight was delayed for 7hrs from heathrow airport and then the connecting flight from Bahrain to karachi (pakistan) was missed due to delay

London-Bahrain
Economy

Aurora R

Verified | May 13, 2025

Milano-Bahrain
Economy

they didn't allow us to...

they didn't allow us to boarding in and they offered the seats to someone else. We were waiting in the queue for over 24 hours, taking the flight in 2 days only

Milano-Bahrain
Economy

Said H

Verified | May 13, 2025

London-Bahrain
Economy

Flight was over 5hrs delayed...

Flight was over 5hrs delayed from LHR to BAH - missed connection to TRV then had 36hrs in Bahrain airport

London-Bahrain
Economy

Adil R

Verified | May 13, 2025

Bahrain-Lahore
Economy

Flight was on the 25th...

Flight was on the 25th June 22:05 Waited in the check in line from 6pm Didn’t move one step closer to later find out the flight has been cancelled did not go home as we had no transport and I came with my family 14 of us 8 children 7 adults we then had an announcement at 22:05 (flight departure time ) to go home everyone on the flight was not happy so security and police got involved 12 at night we had the police man promise us a 9am flight for the 26th June he said go home or make ur self comfortable we could not go home could not afford a £3000 hotel so we slept at terminal 3 on the floor then we came down at 5 am so we could check in at 6 to find out we don’t have a flight at this point we had no sleep we were hungry cold and angry we then got offered blankets after being there the whole night it was repetitive then they said our flights at 10 am find out that’s also lies then they said 1:30 check in we promise u have a flight we got in the line at 1 till 6pm we stood in the line because our flight was 22:00 it was dreadfully

Bahrain-Lahore
Economy

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Gulf Air Ratings

All-time Rating & Reviews

Average Star Rating

2.98

Total Reviews count

9641

Review Sites Distribution

AirAdvisor
2.98
9641 (100%)
Facebook
3.2
4742 (49.3%)
TripAdvisor
2.5
2519 (26.2%)
Mouthshut
2.19
740 (7.7%)

Flight Radar
3.95
701 (7.3%)
Cheapflights
3.6
244 (2.5%)
Kayak
3.6
244 (2.5%)
Airlines-Inform
2.9
159 (1.7%)
TrustPilot
1.7
118 (1.2%)
FlightReport
3.8
43 (0.4%)
Google
3.7
23 (0.2%)
PissedConsumer
1.4
21 (0.2%)
Airline Ratings
3.17
11 (0.1%)
Productreview
2.6
5 (0.1%)
SiteJabber
2.5
5 (0.1%)
eSky.eu
4.2
4 (0%)
Yelp
4
3 (0%)
SkyTrax Ratings
4
(%)

Join the conversation! What do you think of Gulf Air

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
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Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.98

9641

3/5 overall

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Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Gulf Air by following the steps below
1. Fill in the feedback and claims form on the Gulf Air website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Gulf Air Reviews and Ratings

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