SunExpress Reviews: Unified Airline Rating
8570 passengers’ reviews
Güneş Ekspres Havacılık A.Ş. TR-07230 Antalya P.O. Box 28 Yenigöl Mah. Nergiz Sok. No: 84 PK Muratpasa Antalya, Türkiye
8570 passengers’ reviews
Güneş Ekspres Havacılık A.Ş. TR-07230 Antalya P.O. Box 28 Yenigöl Mah. Nergiz Sok. No: 84 PK Muratpasa Antalya, TürkiyeLeave your complaint to professionals.
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8570 passengers’ reviews
Legroom & seat comfort
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Ticket change & cancellation flexibility
Check-in and boarding
Customer service
Food and beverage
Value for money
Ease of compensation and refunds
Friendly and helpful cabin crewAffordable faresOverall positive onboard experience
In-flight entertainment optionsOperational inconsistenciesHidden feesThis budget-friendly carrier struggles with complaints about hidden fees for baggage, seat selection, and other in-flight extras, but this is true of most low-cost airlines. Balancing this is the praise SunExpress gets for its comfortable Premium Economy seating, which reviewers appreciate especially given the lower prices. Still, the airline has some issues with last minute gate changes and frequent delays which seem to offset the attractive fares. Not only that, but numerous passengers report that the customer service is unresponsive, especially when getting help with past flight problems.
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