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Loganair Reviews and Ratings

Read 1,837 verified passenger reviews to find out if Loganair is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Helpful and friendly crew
Amazing in-flight experience
Comfortable seats

Cons

Poor in-flight entertainment
Expensive tickets
Poor customer service for flight disruptions

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Loganair reviews

2.82

Terrible
(7)
Poor
(4)
Average
(2)
Very Good
(0)
Excellent
(0)

Maks L

Verified | Feb 27, 2026

Aberdeen-Kirkwall
Economy

Checked in at 16.25 for 17.30 fligh...

Checked in at 16.25 for 17.30 flight from Aberdeen to Kirkwall. Had already been emailed to be told that Flight was leaving at 18.30. Were then told 20.30. Still waiting at 21.05 then told flight was cancelled. Technical problem with plane. Overnighted in Aberdeen then back to airport where a flight was laid on for us at 8.00am

Aberdeen-Kirkwall
Economy

Comments

Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to £520 compensation for Flight cancellation.

See if you qualify today.

Annie M

Verified | Feb 27, 2026

London-Glasgow
Economy

After spending 6 hours at the airpo...

After spending 6 hours at the airport we were told that the flight was cancelled and we missed our non refundable stay at Glasgow.

London-Glasgow
Economy

Comments

Passenger rights expert: Did you know that you can claim up to £520 compensation for Flight cancellation in most cases?

Check if you can claim compensation here.

Guilliermo G

Verified | May 6, 2025

Milano-London
Economy

Flight was cancelled last minute,...

Flight was cancelled last minute, we were made to stand for 2.5 hours before being told we could get on a flight the following morning. We were then told it would take a further 4 hours if we were to get booked into a hotel from the airline. I booked my own taxi and accommodation for the Sunday night.

Milano-London
Economy

Mateush W

Verified | May 6, 2025

Warsaw-Southampton
Economy

Received message on morning before...

Received message on morning before leaving for airport to say flight was delayed . Called Loganair for advice as we had plans in Southampton that evening and was told to go to airport to check in at normal time. At checking asked how long the delay was for and advised possible 1.5 hours , received boarding passes and told to check link in email for places to go for meal voucher however these wouldn’t scan so no use. Announcement was made to say flight was cancelled and to pick up luggage we went. To check in and we’re offered Glasgow flight and taken by taxi . This wa small very stressful as traffic was bad and we didn’t know if we would get there in time. Expensive flights for a lot of stress

Warsaw-Southampton
Economy

Andre M

Verified | May 6, 2025

London-Vienna
Economy

Plane was broken on the...

Plane was broken on the 10th of July which resulted in cancellation, had to stay in a hotel overnight to get the morning plane on the 11th, halfway through the flight the plane turned back around due to technical issues, had to wait another 3 hours for another plane to arrive, plane sat on the runway for almost an hour with passengers on it and then finally took off.

London-Vienna
Economy

Terry C

Verified | May 6, 2025

Aberdeen-Newcastle
Economy

Delayed out of Aberdeen by...

Delayed out of Aberdeen by 4.5 hours, further delay with connecting flight in Newcastle. Should have arrived at 15.30. Landed at 20.30 instead. No announcements about the delay - only change of times on the info screens. Loganair. Both parts of the flight disrupted

Aberdeen-Newcastle
Economy

Ken O

Verified | May 6, 2025

Aberdeen-London
Economy

Two days in a row...

Two days in a row the Aberdeen to London flight they cancelled meaning my connecting flight could not be taken. This has cost me a terminal 3 lounge cost, taxis on both days which was 100 gbp. Total lost due to Logan air 130 gbp. Also both times the flight was not cancelled until after tem pm

Aberdeen-London
Economy

Grunwald G

Verified | May 6, 2025

London-Oslo
Economy

We were actually on the...

We were actually on the plane when they cancelled the flight and had us disembark. This was very stressful we had travelled from Canada to the IOM for a week then were to begin a Norwegian cruise the day after arriving back in London. The airline told us to come back in the morning to get another flight to London at 9:30, however, while at the hotel we received an email stating there would be no 9:30 fight either. (that flight would have still gotten us to our cruise!) We then had to stay yet another night as no flights were available and also no ferries. We were able 2 days later to get a flight into Heathrow on June 14th. We tried to change our flight home since we missed the cruise but the cost would have been too high so we had to remain in London until our flight home on June 21

London-Oslo
Economy

Mike J

Verified | May 6, 2025

London-Edinburgh
Economy

Plane model didn’t support landing...

Plane model didn’t support landing in fog so was the only flight cancelled into Edinburgh They refunded my return portion but are not willing to cover disbursements cost of meals etc on the ferry and 4 hour taxi ride we had to take instead

London-Edinburgh
Economy

Sally D

Verified | Apr 29, 2025

London-Dundee
Economy

I am writing about the...

I am writing about the cancellation of flight operated by Loganair from London Heathrow (LHR) to Dundee on the morning of 7th March 2024, which was scheduled to depart at 9:45 AM. Despite having successfully checked in online earlier that morning, upon my arrival at LHR at approximately 7:00 AM, I was informed by airline staff that the flight was "sure to be cancelled," with no explanation provided. Incident Details Scheduled Flight: LM0622 , LHR to Dundee, 09:45, 7th March 2024. Notification: No prior notification of the cancellation was received. The cancellation was only communicated upon inquiry at the airport. Alternative Arrangements: After an hour's wait and deliberation by the airline staff, I was redirected to a different terminal to board an alternative BA flight to Edinburgh at 11:05 AM.

London-Dundee
Economy

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Loganair Ratings

All-time Rating & Reviews

Average Star Rating

2.82

Total Reviews count

1837

Review Sites Distribution

AirAdvisor
2.82
1837 (100%)
TripAdvisor
3
790 (43.3%)
TrustPilot
1.7
559 (30.7%)
eSky.eu
4
191 (10.5%)

Flight Radar
4.6
115 (6.3%)
Google
3.3
66 (3.6%)
FlightReport
4
35 (1.9%)
Cheapflights
4
26 (1.4%)
PissedConsumer
2.3
15 (0.8%)
Airlines-Inform
3.59
10 (0.5%)
Tiket2
3
(%)

Join the conversation! What do you think of Loganair

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.82

1837

3/5 overall

3 ways to claim compensation from Loganair

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Option 2 - Check how much you are owed right now with our instant compensation checker.
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Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Loganair by following the steps below
1. Fill in the feedback and claims form on the Loganair website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Loganair Reviews and Ratings

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