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Loganair Reviews and Ratings

Read 1,837 verified passenger reviews to find out if Loganair is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Helpful and friendly crew
Amazing in-flight experience
Comfortable seats

Cons

Poor in-flight entertainment
Expensive tickets
Poor customer service for flight disruptions

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Loganair reviews

2.82

Terrible
(7)
Poor
(4)
Average
(2)
Very Good
(0)
Excellent
(0)

Valeria G

Verified | Apr 29, 2025

Madrid-Dublin
Economy

I tried calling the airline...

I tried calling the airline when I received the email stating the flight was cancelled. I got an automated response stating that the phone line had reached maximum capacity and that I would not be held in a queue. I had to rebook on another airline at additional cost, this flight was due to depart at 14.05hrs and was delayed till 17.30. I was due at an awards ceremony at 19.00hrs. I eventually landed there at 20.15hrs. Missed the meet and greet and dinner. It was meant to be an enjoyable evening that I had been planning for a long time. It turned out to be a disaster due to Loganair's Operational Reasons. No money will ever compensate me for missing this once in a lifetime award ceremony where my son was nominated for an award category.

Madrid-Dublin
Economy

Deniz T

Verified | Apr 29, 2025

Aberdeen-Dublin
Economy

Was supposed to go on...

Was supposed to go on a flight from Dublin to Aberdeen on Saturday 13/04/24 at 3:35pm and the flight only got cancelled at 1:07pm as the plane hadn’t arrived. We were offered a room in a hotel and to fly on Sunday 14/04/2024. I took this option. The flight on Sunday was also cancelled due to technical problems while we were already at the gate. I was supposed to fly to Aberdeen the 13th and fly back the 15th. I took 2 days off work to go visit someone in Aberdeen and now I’m missing out on both the trip, 2 days pay, and 2 holiday days I took off from work. I paid 5 tolls reaching about €20 and €60 on diesel to get to Dublin. Drove 6 hours round trip and wasted a weekend in Dublin.

Aberdeen-Dublin
Economy

Debora Z

Verified | Apr 28, 2025

Manchester-Sumburgh
Economy

There was no weather delay...

There was no weather delay at Sumburgh or Kirkwall. The delay started with the plane coming from Manchester, then Inverness where the rumour was technical problems. It arrived late into Sumburgh but would not be stopping at Kirkwall on the way back to Inverness so suddenly cancelling my flight in effect. I was told it was because the flight crew would run out of their flight time. I was then booked on a flight to Aberdeen and from there to Kirkwall arriving 6 hours plus late in the evening.

Manchester-Sumburgh
Economy

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Loganair Ratings

All-time Rating & Reviews

Average Star Rating

2.82

Total Reviews count

1837

Review Sites Distribution

AirAdvisor
2.82
1837 (100%)
TripAdvisor
3
790 (43.3%)
TrustPilot
1.7
559 (30.7%)
eSky.eu
4
191 (10.5%)

Flight Radar
4.6
115 (6.3%)
Google
3.3
66 (3.6%)
FlightReport
4
35 (1.9%)
Cheapflights
4
26 (1.4%)
PissedConsumer
2.3
15 (0.8%)
Airlines-Inform
3.59
10 (0.5%)
Tiket2
3
(%)

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.82

1837

3/5 overall

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Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Loganair by following the steps below
1. Fill in the feedback and claims form on the Loganair website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
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4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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Loganair Reviews and Ratings

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