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Brussels Airlines Reviews and Ratings

Check 16,590 verified passenger reviews to find out if Brussels Airlines is good. Find out how travellers rate flights, comfort, overall service, and leave your own review.

Pros

  • plus Helpful cabin crew
  • plus Punctuality
  • plus Wide range of routes

Cons

  • minus Unreliable customer service
  • minus Older aircraft
  • minus Complicated booking process
rev17% of reviewers learnt about & won compensation with AirAdvisor’s help

Pros

  • plus Helpful cabin crew
  • plus Punctuality
  • plus Wide range of routes

Cons

  • minus Unreliable customer service
  • minus Older aircraft
  • minus Complicated booking process

Brussels Airlines reviews

3.09

  • star
  • star
  • star
  • star
  • star

Terrible

(8)

Poor

(6)

Average

(4)

Very Good

(0)

Excellent

(0)
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AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

Brussels Airlines Ratings

All-time Rating & Reviews

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Average Star Rating

3.09
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Total Reviews count

16590
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Review Sites Distribution

dist

AirAdvisor

3.09

16590 (100%)

dist

TripAdvisor

3

8388 (50.6%)

dist

Flight Radar

3.75

2653 (16%)

dist

TrustPilot

1.4

1416 (8.5%)

dist

Tiket2

4.2

822 (5%)

dist

Google

3.58

767 (4.6%)

dist

Airline Quality

2

571 (3.4%)

dist

Momondo

3.7

425 (2.6%)

dist

Kayak

3.65

411 (2.5%)

dist

Cheapflights

3.65

411 (2.5%)

dist

FlightReport

3.4

273 (1.6%)

dist

eSky

3.8

187 (1.1%)

dist

PissedConsumer

1.8

118 (0.7%)

dist

Airline Ratings

2.5

38 (0.2%)

dist

eDreams

3.5

33 (0.2%)

dist

Yelp

2.5

8 (0%)

dist

SkyTrax Ratings

3

(%)

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Legroom & seat comfort

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Brussels Airlines logo

3.09

16590
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  • star

3/5 overall

3/5

2/5

3/5

3/5

3/5

3/5

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2/5

3/5

2/5

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0

0
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0/5 overall

0/5

0/5

0/5

0/5

0/5

0/5

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