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Eurowings Reviews

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25580 passengers’ reviews

  • d1Eurowings GmbH, Großenbaumer Weg 6, D-40472 Düsseldorf, Germany
  • d2+49 (0) 221 599 882 22

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Eurowings Consolidated Review Score

All-time Rating & Reviews

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Average Star Rating

2.45
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Total Reviews count

25580
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Review Sites Distribution

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TripAdvisor

2.5

12089 (47.3%)

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TrustPilot

1.4

5353 (20.9%)

dist

Flight Radar

3.8

3614 (14.1%)

dist

Google

1.8

1265 (4.9%)

dist

Tiket2

2

1000 (3.9%)

dist

eSky

4

618 (2.4%)

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Airline Quality

1.5

467 (1.8%)

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Kayak

3.4

347 (1.4%)

dist

Cheapflights

3.4

325 (1.3%)

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Momondo

3.4

324 (1.3%)

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FlightReport

3.45

78 (0.3%)

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Airlines-Inform

2.2

48 (0.2%)

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Yelp

1.8

13 (0.1%)

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Airline Ratings

1.35

11 (0%)

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Igraal

4.5

6 (0%)

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SiteJabber

1

3 (0%)

2.45
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25580 passengers’ reviews

Legroom & seat comfort

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In-flight entertainment (WiFi, TV, movies)

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Baggage policy & handling

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Cleanliness

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Ticket change & cancellation flexibility

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Check-in and boarding

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Customer service

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Food and beverage

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Value for money

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Ease of compensation and refunds

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Eurowings Pros and Cons - AirAdvisor Verdict

Strengths
  • chAffordable Fares
  • chDirect Flights in Europe
  • chDecent Legroom
Weaknesses
  • chFrequent Delays
  • chStrict Baggage Policies
  • chExpensive Add-Ons
Verdict: "Eurowings offers cheap fares but struggles with delays and expensive add-ons."

Appreciated for their low-cost fares and wide selection of direct flights from Germany, Eurowings passengers also wrote frequently about the legroom being very generous, especially for a low-cost airline. They also spoke of the airline as being reliable with a friendly cabin crew. Negative feedback was usually about frequent delays and the lack of communication for flight disruptions in general. Other passengers complained about the restrictive baggage policies with expensive overage fees for cabin baggage. Even though the base fares are low-cost, many passengers found that the additional costs for extras added up to a point where the pricing was no longer competitive.

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