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Eurowings Reviews and Ratings

Read 27,233 verified passenger reviews to find out if Eurowings is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

  • plus Affordable Fares
  • plus Direct Flights in Europe
  • plus Decent Legroom

Cons

  • minus Frequent Delays
  • minus Strict Baggage Policies
  • minus Expensive Add-Ons
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Eurowings reviews

2.46

  • star
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  • Terrible

    (8)
  • Poor

    (5)
  • Average

    (6)
  • Very Good

    (0)
  • Excellent

    (2)
  • star
  • star
  • star
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Jonas

verifbadgeVerified | Sep 18, 2024

  • Berlin-Birmingham
  • Economy

The flight was cancelled couple...

The flight was cancelled couple of hours before we should depart. We rebooked the flight for the next day and prolonged our stay in Berlin till next morning. No reason of cancellation was given at anytime. My partner missed one day at work due to the cancellation.

  • Berlin-Birmingham
  • Economy

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Eurowings Ratings

All-time Rating & Reviews

Eurowings customer review scores from various review websites. Average Star RatingEurowings customer review scores from various review websites.

Average Star Rating

2.46
  • star
  • star
  • star
  • star
  • star
Total number of reviews for Eurowings Total Reviews countTotal number of reviews for Eurowings

Total Reviews count

27233
Average rating collected from all review sites. Some scores have been adjusted to 5-star scale Review Sites DistributionAverage rating collected from all review sites. Some scores have been adjusted to 5-star scale

Review Sites Distribution

  • dist

    AirAdvisor

    2.46

    27233 (100%)

  • dist

    TripAdvisor

    2.5

    13023 (47.9%)

  • dist

    TrustPilot

    1.4

    7084 (26%)

  • dist

    Flight Radar

    3.85

    4482 (16.5%)

  • dist

    Google

    1.9

    1143 (4.2%)

  • dist

    eSky

    4

    797 (2.9%)

  • dist

    Kayak

    3.3

    298 (1.1%)

  • dist

    FlightReport

    3.45

    84 (0.3%)

  • dist

    Airlines-Inform

    2.51

    60 (0.2%)

  • dist

    Yelp

    2.7

    54 (0.2%)

  • dist

    Igraal

    4.13

    23 (0.1%)

  • dist

    Airline Ratings

    1.69

    11 (0%)

  • dist

    SiteJabber

    1.5

    4 (0%)

  • dist

    SkyTrax Ratings

    4

    4 (0%)

  • dist

    Tiket2

    2

    (%)

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Star ratings breakdown

  • Ease of compensation and refunds
  • In-flight entertainment (WiFi, TV, movies)
  • Baggage policy & handling
  • Cleanliness
  • Customer service
  • Check-in and boarding
  • Value for money
  • Food and beverage
  • Legroom & seat comfort
  • Ticket change & cancellation flexibility
Eurowings logo

2.46

27233

  • star
  • star
  • star
  • star
  • star

2/5 overall

  • 2/5
  • 2/5
  • 3/5
  • 3/5
  • 2/5
  • 3/5
  • 3/5
  • 2/5
  • 3/5
  • 2/5

3 ways to claim compensation from Eurowings

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  • Option 2 - Check how much you are owed right now with our instant compensation checker.

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  • Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Eurowings by following the steps below

    1. Fill in the feedback and claims form on the Eurowings website. (30 minutes with all the right documentation).
    2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
    3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
    4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)
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