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Gulf Air Flight Delay and Cancellation Compensation

In December 2023, Gulf Air found its way into the #4 spot for Cirium’s OTP rankings in the Middle East and Africa regions with 83.97% on-time performance. As solid as their punctuality may be, Gulf passengers may still have flight delays and cancellations. Fortunately, if you happen to be departing from an EU or UK airport, you could receive compensation, and in this guide, we’ll show you how.

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Gulf Air Flight Delay and Cancellation Compensation
Joanna Teljeur
Written By Joanna Teljeur
Last Updated: June 06, 2024

Your Air Passenger Rights with Gulf Air

Even though Gulf Air is based in Bahrain, when their flights depart from an EU or UK airport, passengers are entitled to the protections offered in these regions. 

UK261 or EU261 regulations both protect you when you have flight delays, cancellations, and denied boarding. Also, you don’t have to live in the EU or UK for these rules to apply. These two sets of regulations mirror one another and offer passengers cash as well as care compensation when your flight is disrupted. The table below will give you a better idea of what the Gulf AIr is required to provide under EU and UK law.

Gulf Air UK261/EU261 Compensation 

Flight Delays

Flight Cancellations

Denied Boarding

Up to £520/€600 in compensation

Care & Assistance

Up to £520/€600 in compensation

Rebooked flight OR Refund

Care & Assistance

Up to £520/€600 in compensation

Rebooked flight OR Refund

Care & Assistance

Gulf Air Flight Delay Compensation

If your flight is delayed for at least 3 hours, you will be able to receive flight delay compensation as long as Gulf is to blame for the delay. For example, if they have a strike or if the delay was caused by mechanical issues that should have been dealt with during routine maintenance checks, then you are eligible for cash compensation

On the other hand, if you are delayed at least three hours, then you are eligible to receive care compensation even if extraordinary circumstances are to blame for the delay.

PRO TIP: Remember to ask Gulf staff the cause of the delay. Doing this can help support your case later if you decide to file a compensation claim.

Gulf Cancelled Flight Compensation 

If you have a Gulf flight planned to depart from an airport in the EU or UK, and you’re told two weeks before that your flight is cancelled, then you will not be able to get compensation. However, if you are notified of the Gulf cancellation with less than 14 days notice, then you are eligible for cash compensation in addition to the choice of a ticket refund or a rebooked flight. The decision to issue you compensation depends on whether the airline can be blamed for the cancellation.

If you’re already at the airport and you discover that your Gulf flight is cancelled, the same is true. You will be offered a refund or a rebooking. If you choose another flight offered by Gulf, and you are faced with waiting for hours at the airport, then the carrier must provide you with meals, refreshments, access to communication, and even hotel accommodation if your flight leaves in the morning. Again, you could also get cash compensation in addition to this if Gulf is to blame.

Ready to find out how much you could claim for your Gulf delayed flight? Enter your flight info below to get started!Check Your Flight

Refunds from Gulf Air

EU and UK law requires the airline to give you a full ticket refund for cancelled flights as mentioned above. If your Gulf Air flight disruption causes a delay longer than 5 hours, then you are also eligible for a refund. 

PRO TIP: Beware of vouchers that are offered instead of a refund. Vouchers can seem like an attractive option, but always check to see what their blackout and restriction policy says before accepting one.

Denied Boarding & Missed Connections

If you are denied boarding as a result of an overbooked Gulf flight, then you should be offered a replacement flight or a refund as well as cash compensation.

If you miss a connecting flight you could also be eligible for compensation if your earlier flights leading to the missed connection were disrupted because of something that Gulf Air could control. As always, you should still be given a rebooking at no extra charge.

Gulf Air passengers

How Much Compensation Can You Get From Gulf Air

The compensation you receive depends on the total distance of your flight and the number of hours you were delayed. 

Delay Time

Flight Distance

 

Flights under 1,500km

Flights between 1,500-3,500km

Flights over 3,500km

Over 3 hours

£220/€250

£350/€400

£520/€600*

Under 3 hours

€0

* Gulf Air might try to reduce this amount by as much as 50%, but AirAdvisor always works to get the full amount.

Extraordinary Circumstances

Flight disruptions caused by extraordinary circumstances are not eligible for financial compensation. A few situations that fall under this category include:

  • Severe or dangerous weather
  • Restrictions imposed by air traffic control
  • Civil unrest
  • Security threats 
  • Airport strikes

Why You Can Trust AirAdvisor

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  • We’ve been protecting passengers worldwide since 2017
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Get started today! It’s free and easy. Just enter your flight details to get started.Check Your Flight

People Also Ask

Will you get compensation if Gulf downgrades you from business to economy class? 

Yes! Gulf Air (according to EU and UK law) is supposed to pay you between 30-75% of your purchased ticket price if they downgrade your seating class.

Can you get compensation for a Gulf flight if you were delayed because of technical problems with air traffic control?

Unfortunately, no. The airline is not able to control technical issues that may be experienced by air traffic control, so this would be considered an extraordinary circumstance and means you won’t be able to collect cash compensation.

If you cancelled your flight yourself, can you still get refunded by Gulf?

Usually, if you cancel your flight, you can only get refunded if you bought a refundable ticket. You should check with Gulf to see the terms and conditions for your specific purchase.

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What happened with Gulf Air clients

Recent Comments

Momna from United Kingdom (Gulf Air GF 6 Flight delay)
August 29, 2023, 9:51 pm

Flight delayed over 24 hours. No reply from gulf regarding complaint. Raised with CAA and they have stated in writing that I am due the compensation.


Momna from United Kingdom (Gulf Air GF 6 Flight delay)
August 29, 2023, 9:48 pm

Flight was delayed over 24 hours in the end. Gulf is not replying to the complaint. I raised the complaint with the CAA and they have said they believe I am entitled to the compensation by their assessment (I have it in writing).


Karan from India (Gulf Air GF 24 Flight delay)
June 25, 2023, 3:57 pm

Both the flights were delayed. The delay was reported twice and delay became substantial with arrival time ar final destination Becoming delayed my more than 15 hours. After substantial delay I chose not to fly as I had urgent matter the next day. I urged the airline for support and discuss regarding the need to put me on another flight but didn’t get any support. I booked a separate flight which I am taking from Milan to New Delhi on a different carrier.


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