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RATED 4.5/5 AFTER 28,741 REVIEWS
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Sky Express Reviews and Ratings

Check 7,866 verified passenger reviews to find out if Sky Express is good. Find out how travellers rate flights, comfort, overall service, and leave your own review.

Pros

Professional, friendly cabin crew
Modern aircraft

Cons

Unreliable customer support
Frequent delays and lack of communication
Damaged baggage and slow refunds

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Sky Express reviews

2.3

Terrible
(19)
Poor
(8)
Average
(3)
Very Good
(0)
Excellent
(0)

Athina K

Verified | Aug 15, 2026

Economy

The worst airline I have ever flown.

The worst airline I have ever flown with. I’ve travelled with them three times, and all three times there was a delay of more than two hours, as well as issues with online check-in due to overbooked flights just to make more money. Absolutely disgraceful and appalling.

Economy

Comments

Passenger rights expert: Did you know that you can claim up to 600€ compensation for Flight delay in most cases?

Check if you can claim compensation here.

Bov B

Verified | Aug 6, 2026

Economy

Avoid at all costs, poor checkin service, luggage scm, late, luggage dammage

Other than Cabin crew, poor service from get go. Arrived at check in shortly after it opened, only one in queue, told i had to check my carry on case as well as my larger case as there was no storage room on plane. Small backpack was OK. Asked to pay for extra checked in. Refused, staff backed down. Maybe poor English but I felt she was less than polite. Stark contrast to the hoteliers and eateries and retailers on the island. Flight was over 45 mins late arriving - finally left 25 minutes late.Plane has several free seats, my small backpack had an overhead luggage locker to itself several other were empty. Santorini staff running a scam? My larger checked in case suffered damage to its cupholder, but no sign of any surrounding damage, not even slight scuffing or scratching. Conclusion: holder had been forcibly removed. Made claim to airline- reply: " damage of your bag falls under our company policy of minor damages. " Vandalism more like. Trying to follow results in: "deleted without being read on Wednesday, August 5, 2026" I have taken this case halfway round the word without damage, it's bounced around in a pickup truck through parts of North Africa and ridden strapped to the top of a bus through the Indian Sub Continent with barely a scratch. It's not a weak, cheap case, it's built to take knocks etc. I would not recommend this airline to anyone for any reason.

Overall

Just poor everything
Isn't one

Economy

Comments

Passenger rights expert: Baggage problem might mean you’re owed up to €1,920 in compensation.

Find out if you can make a claim now.

Anonymous member

Verified | Jul 29, 2026

Economy

What kind of mother spit out those ...

What kind of mother spit out those planes of yours that harm and roar to people and nature, you will have to report to the appropriate institutions so that they can check your scrap

Overall

very noisy
hah xD

Economy

Comments

Passenger rights expert: Most travellers don’t realize this — you could be entitled to up to €600 compensation for Flight cancellation.

See if you qualify today.

Irina S

Verified | Jul 28, 2026

Paris-Larnaca
Economy

Отказ в посадке

Poor connection management. Neglect for customers. Several staff not listening and rude. Competence of the staff is questionable.

Paris-Larnaca
Economy

George L

Verified | Jul 20, 2026

London-Larnaca
Economy

The flight was rescheduled to take ...

The flight was rescheduled to take off from Luton airport. I was notified on Friday 15th July by email. I arrived at Heathrow at 11am to be told the flight was now departing Luton at 20:00 instead of 15:00. Due to issues that day and delays, all flights were cancelled that day. I went to Heathrow the next day to be told by a representative of sky express that the flight would now be taking off from Southend airport at 22:45 that evening. I declined to take this flight and instead was booked onto a flight on Thursday 21st instead. I had to endure enormous cost and stress.

London-Larnaca
Economy

Comments

Passenger rights expert: Did you know that you can claim up to €600 compensation for Flight delay in most cases?

Check if you can claim compensation here.

Alicia J

Verified | Jul 20, 2026

Athens-Southend
Economy

No information given at airport, ot...

No information given at airport, other than the flight wouldn’t be leaving. Ended up cancelling flight 3 hours past depature, and telling people it wasn’t their responsibility to help facilitate new transport. Had to take a ferry from Naxos to Athens (€115) at 14:15 - arrived in piraeus port at 19:00 and ended up missing my connecting flight at 20:05 (that i had paid to rebook for a later depature £765). No other flights available, and had to get a hotel for the night (€127 + transport costs €35) New flight booked for Saturday 30th (€300)

Athens-Southend
Economy

Comments

Passenger rights expert: Compensation alert! Did you have Flight cancellation? You could be due up to €600.

Find out in just a few clicks.

Alfie W

Verified | Jul 20, 2026

Athens-Southend
Economy

The plane that was supposed to take...

The plane that was supposed to take us from Athens airport haven’t even arrived at the airport by the time we were supposed to departure from the airport. The plane don’t even arrive at the previous airport in Mitilini for its previous flight. To sum up we were waiting for further notice since tha plane didn’t even complete his previous flight on time resulting for a 3 hours plus delay.

Athens-Southend
Economy

Comments

Passenger rights expert: Surprising but true: you can get up to €600 back for Flight delay.

Start your check here.

Aurora J

Verified | Jul 20, 2026

Larnaca-London
Economy

Flight was originally booked for LH...

Flight was originally booked for LHR 18/07 14:00. It was moved to LTN and said to be delayed to 15:30. After waiting till 700 with no word from the liner it finally said it was delayed till 20:10. We waited 10 hours in the airport without any contact from the airline while we waited to check in (over 3 hours). We finally checked in but then the Flight was eventually moved again SEN and scheduled to depart at 22:45 19/07 around 34 hours later. We had no contact from the airline and were no offered any accommodation. It was basically cancelled.

Larnaca-London
Economy

Comments

Passenger rights expert: Travelling setback? If you faced Flight cancellation, you may be owed up to €600 in compensation.

Check your claim here.

Lucas W

Verified | Jul 20, 2026

Southend-Athens
Economy

I was supposed to arrive on Athens ...

I was supposed to arrive on Athens and then have a cruise but it is gone be a delay. I lost my trip actually, and my money paid for it.

Southend-Athens
Economy

Comments

Passenger rights expert: Don’t leave money on the table. You could be owed up to €600 for Flight cancellation.

See if you can claim now.

Jessica E

Verified | Jul 20, 2026

Athens-Southend
Economy

They cancelled last minute when the...

They cancelled last minute when they told everyone to get ready to go boarding gate. No explanation or further details were given. We were just left without any support.

Athens-Southend
Economy

Comments

Passenger rights expert: That Flight cancellation might not be a total loss — you could still claim up to €600 in compensation.

Check here.

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Sky Express Ratings

All-time Rating & Reviews

Average Star Rating

2.3

Total Reviews count

7866

Review Sites Distribution

AirAdvisor
2.3
7866 (100%)
TripAdvisor
2
4342 (55.4%)
Google
2
1185 (15.1%)
TrustPilot
1.8
817 (10.4%)

eSky
4
707 (9%)
Flight Radar
4.05
461 (5.9%)
Kayak
3.85
132 (1.7%)
Airlines-Inform
2.38
66 (0.8%)
FlightReport
3.1
17 (0.2%)
Airline Ratings
2.93
8 (0.1%)
PissedConsumer
1.6
5 (0.1%)
Tiket2
3
(%)

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2.3

7866

2/5 overall

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Sky Express Reviews and Ratings

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