Vueling Airlines Reviews
46121 passengers’ reviews
Vueling Airlines S.A. Parque de Negocios Mas Blau II, Plaza de l'Estany, núm 5, Barcelona, Spain, 8220
+34 93 378 78 78 +34 931 518 158
46121 passengers’ reviews
Vueling Airlines S.A. Parque de Negocios Mas Blau II, Plaza de l'Estany, núm 5, Barcelona, Spain, 8220
+34 93 378 78 78 +34 931 518 158Leave your complaint to professionals.
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All-time Rating & Reviews
Average Star Rating
2.58Total Reviews
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46121 passengers’ reviews
Legroom & seat comfort
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Ticket change & cancellation flexibility
Check-in and boarding
Customer service
Food and beverage
Value for money
Ease of compensation and refunds
Affordable pricesWide range of destinationsConvenient online check-in
Frequent delays and cancellationsPoor customer serviceExtra chargesHighly regarded for its budget-friendly fares, Vueling passengers also enjoyed the airline’s offering of roughly 155 destinations that allow for more options and flexibility. Reviewers also gave positive feedback about the convenient online check-in process that lets you check-in 7 days to 4 hours prior to departure. For weaknesses, passengers mentioned a large number of cancellations and flight delays, and they weren’t pleased with the slow response time from customer service agents, calling them unhelpful when they needed help with booking changes. Many complaints were also focused on extra fees for baggage and check-in, as well as rude staff, minimal legroom, and inadequate in-flight entertainment options.
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