LOT Polish Airlines Reviews
14821 passengers’ reviews
ul. 17 Stycznia 39, 00-906 Warszawa Poland
+442037888001 UK 1-212-789-0970 US
14821 passengers’ reviews
ul. 17 Stycznia 39, 00-906 Warszawa Poland
+442037888001 UK 1-212-789-0970 USLeave your complaint to professionals.
Complaints handled by AirAdvisor
All-time Rating & Reviews
Average Star Rating
3.18Total Reviews count
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SkyTrax Ratings
(%)
14821 passengers’ reviews
Legroom & seat comfort
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Ticket change & cancellation flexibility
Check-in and boarding
Customer service
Food and beverage
Value for money
Ease of compensation and refunds
Friendly and helpful cabin crewComfortable Business ClassGood baggage handlingExtensive flight network
Poor in-flight entertainmentLimited food optionsValue for moneyBased on 14821 customer reviews, passengers were pleased with LOT’s overall seating comfort, particularly in Business Class. Unfortunately, this was offset by the lack of in-flight entertainment and disappointing meal service. Still, numerous passengers praised the cabin crew for being helpful and accommodating which made up for other shortcomings. Several reviewers also mentioned that their checked baggage was well handled and the checking-in process was smooth and easy to complete. Interestingly, there were several positive comments about LOT’s complimentary snack and beverage service, but passengers still found LOT’s ticket prices to be high for the overall flight experience.
Bad experience with LOT Polish Airlines?
Find out if your flight qualifies to as much as £520 (€600)!Bad experience with LOT Polish Airlines?
Find out if your flight qualifies to as much as £520 (€600)!
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Get the full scoop on LOT complaints. We’ll explore your passenger rights, typical complaints, contacting the airline, and the ideal procedures to follow.
Here’s what to do if your LOT baggage is delayed, lost, or damaged. Learn how to make a report and file a compensation claim for luggage mishandling.
Denied boarding on a LOT Polish Airlines flight? Discover your rights, compensation amount, and step-by-step advice on how to claim it because of overbooking.
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