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RATED 4.5/5 AFTER 28,741 REVIEWS
830,000 cases, 98% of court cases won

LOT Polish Airlines Reviews and Ratings

Check 23,015 verified passenger reviews to find out if LOT Polish Airlines is good. Find out how travellers rate flights, comfort, overall service, and leave your own review.

Pros

Friendly and helpful cabin crew
Comfortable Business Class
Good baggage handling
Extensive flight network

Cons

Poor in-flight entertainment
Limited food options
Value for money

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17% of reviewers learnt about & won compensation with AirAdvisor’s help

LOT Polish Airlines Ratings

All-time Rating & Reviews

Average Star Rating

3.42

Total Reviews count

23015

Review Sites Distribution

AirAdvisor
3.42
23015 (100%)
TripAdvisor
3
6831 (29.7%)
Flight Radar
4.15
6566 (28.5%)
eSky.eu
3.9
3182 (13.8%)

TrustPilot
1.6
1424 (6.2%)
Google
3
1254 (5.5%)
Kayak
3.8
1197 (5.2%)
Momondo
3.8
1197 (5.2%)
Airlines-Inform
2.51
687 (3%)
FlightReport
3.55
282 (1.2%)
PissedConsumer
1.7
221 (1%)
Airline Ratings
2.13
44 (0.2%)
Yelp
2.1
40 (0.2%)
SiteJabber
1
0 (0%)
SkyTrax Ratings
4
(%)

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Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

3.42

23015

3/5 overall

3 ways to claim compensation from LOT Polish Airlines

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Option 2 - Check how much you are owed right now with our instant compensation checker.
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Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with LOT Polish Airlines by following the steps below
1. Fill in the feedback and claims form on the LOT Polish Airlines website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

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LOT Polish Airlines Reviews and Ratings

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