Norse Atlantic Airways
1368 passengers’ reviews
Fløyveien 14, 4838, Arendal, Norway
1368 passengers’ reviews
Fløyveien 14, 4838, Arendal, NorwayLeave your complaint to professionals.
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All-time Rating & Reviews
Average Star Rating
2.56Total Reviews count
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1368 passengers’ reviews
Legroom & seat comfort
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Ticket change & cancellation flexibility
Check-in and boarding
Customer service
Food and beverage
Value for money
Ease of compensation and refunds
Exceptionally clean aircraft cabin Helpful and friendly flight crewGood refund process
No online check-inExtra fees for essentialsUnexpected feesRude, unhelpful ground staffNorse Atlantic has a score of 3.1 out of 5 based on 1,216 passenger reviews. The feedback is mixed with consumers praising the low fares, clean cabin, and very friendly flight crew. The airline’s affordable ticket prices are also a plus in addition to the attentiveness of the crew on long-haul flights, making Norse Atlantic a decent choice for a budget carrier. But the score reflects some definite weakness including the absence of online check-in which causes longer wait times and inconveniences at the airport. As well, many passengers were upset about extra fees for blankets, water, headphones, and baggage as well as cramped seats and very few in-flight entertainment options. So, while affordable, the carrier’s shortcomings make it a tricky choice for passengers looking for standard amenities on long-haul flights.
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