NO WIN, NO FEE - EVER
We cover all legal costs, including court
YOUR CLAIM WINDOW MAY BE CLOSING
Just 3 minutes – add your flight number
YOUR DATA STAYS PRIVATE
Encrypted. Never shared with third parties
RATED 4.5/5 AFTER 28,741 REVIEWS
830,000 cases, 98% of court cases won

Norse Atlantic Airways Reviews and Ratings

Read 3,198 verified passenger reviews to find out if Norse Atlantic Airways is good. Check how travellers rate flights, comfort and overall service, and leave your own review.

Pros

Exceptionally clean aircraft cabin
Helpful and friendly flight crew
Good refund process

Cons

No online check-in
Extra fees for essentials
Unexpected fees
Rude, unhelpful ground staff

Skip to ratings

17% of reviewers learnt about & won compensation with AirAdvisor’s help

Norse Atlantic Airways reviews

2.07

Terrible
(9)
Poor
(2)
Average
(1)
Very Good
(1)
Excellent
(0)

Verified | Aug 9, 2025

Paris-New York
Economy

Cancelled flightS

Flight Paris CDG – New York JFK originally scheduled for 06/08/2025 at 20:15: cancelled. Rescheduled for 07/08 at 12:00: cancelled. Rescheduled for 14:00: cancelled… end of story. No explanation, no assistance, no alternative travel option offered. Result: holiday ruined, €1,300 in hotel reservations lost, €266 in City Passes wasted, and ESTA fees down the drain. Total disregard for passengers, zero communication, zero care. An airline that respects neither its customers nor its legal obligations. Avoid at all costs.

Paris-New York
Economy

Alice S

Verified | Oct 15, 2024

Rome-New York
Economy

Our Flight was scheduled to...

Our Flight was scheduled to depart FCO at 6:55pm CEST and at arrive at JFK at 10:50pm EDT on Sept. 29th, 2023. Our flight was delayed due to technical issues for approx. 6.5 hours. For the first 4 hours of the delay, the flight crew did not offer any care, and the captain did not provide a realistic timeline as to when the plane would take off. Once a pregnant passenger passed out and emergency services were called, at around the 5.5hr mark, the captain decided to have us deplane and proceed to the gate for the remainder of our delay. The flight crew offered nothing in terms of compensation or care outside of water service once while awaiting for emergency services to care for the passenger that passed out. There was a total lack of structure between the flight crew, the crew that received us after we disembarked the aircraft, and the airport staff. Staff provided almost no direction or instruction and just left us to fend for ourselves for the majority of the delay. Ultimately our flight did not arrive at JFK until approx. 5:30am EDT.

Rome-New York
Economy

Linda J

Verified | Sep 25, 2024

London-Orlando
Economy

Flight took off at 16.17 local time...

Flight took off at 16.17 local time and arrived around 20.30 ET in MCO. I ended up being approx 26 hours delayed. The airline said there was a fault with the plane and they were getting it fixed. They repaired it, but the fault was still there. They finally cancelled the flight 7pm GMT. The airline provided a hotel room with dinner and breakfast and a food voucher. I was in the UK as my mum has cancer. I was travelling back home to spend Christmas with my family. It was stressful as I wasn't even sure I would make it back in time for Christmas. No events missed, except time with my wife and children

London-Orlando
Economy

AirAdvisor collects verified, genuine first-party reviews. These reviews are the subjective opinions of AirAdvisor members and not of AirAdvisor International Inc. We will monitor reviews for compliance (as feasible).

Report a problem

It's profane, sexually explicit or contains hate speech

It is or contains illegal content

It's biased or written by someone with an affiliation to the airline

This business is closed or doesn't exist

It's posted to the wrong business

It's a duplicate by the same member

It does not describe a personal experience

It contains false or misleading information

Detailed ratings

Verify you’re a real person

So everyone can trust that they are interacting with real people, we ask for verification to post a question.

Norse Atlantic Airways Ratings

All-time Rating & Reviews

Average Star Rating

2.07

Total Reviews count

3198

Review Sites Distribution

AirAdvisor
2.07
3198 (100%)
TrustPilot
1.6
2076 (65.4%)
TripAdvisor
3.5
367 (11.6%)
Google
2
256 (8.1%)

Kayak
3.5
181 (5.7%)
Flight Radar
4.2
116 (3.7%)
Yelp
2.1
84 (2.6%)
Glassdoor
2.5
40 (1.3%)
FlightReport
3.5
11 (0.3%)
eSky
3
5 (0.2%)

Join the conversation! What do you think of Norse Atlantic Airways

See if you’re eligible for compensation

Compare Norse Atlantic Airways with:

Star ratings breakdown

Ease of compensation and refunds
In-flight entertainment (WiFi, TV, movies)
Baggage policy & handling
Cleanliness
Customer service
Check-in and boarding
Value for money
Food and beverage
Legroom & seat comfort
Ticket change & cancellation flexibility

2.07

3198

2/5 overall

3 ways to claim compensation from Norse Atlantic Airways

Option 1 - Write a review - Tell other passengers what you want compensating for.
Then follow the easy step-by-step guide to find out if you are owed compensation in just 3 minutes.
Option 2 - Check how much you are owed right now with our instant compensation checker.
Then relax and let our experts do the work for you.
3
Option 3 - Wait up to 20+ weeks to see if you can receive compensation direct with Norse Atlantic Airways by following the steps below
1. Fill in the feedback and claims form on the Norse Atlantic Airways website. (30 minutes with all the right documentation).
2. Keep in contact to handle delays and pushbacks. The average response time to wait is around 4 weeks.
3. If after 8 weeks your claim has been rejected or ignored, fill in a CEDR complaint application form.
4. Wait for the CEDR to confirm if your claim has been accepted. (Up to 12 weeks+)

Instant flight check

No disrupted flights were found

If your flight isn't listed here, go ahead and use our compensation check and we'll look into it for you.

Related & Resources

Free and Instant
Compensation Checker

Claim up to £520!

Norse Atlantic Airways Reviews and Ratings

Pros

Cons

Pros

Cons